Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Norman Vassell

February 12, 2026

Dealership Rating
Employee Rating

Norman is the best. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years. More

by lap2
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

February 03, 2026

Dealership Rating
Employee Rating

Fast and easy service. Norman was very professional. No games played, in and out with minimal waiting. More

by jim.ellsworth81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Toyota of Tampa Bay responded

Thanks for sharing how smoothly your Toyota RAV4 service went. Norman takes pride in professional, straightforward service and minimal wait times. We look forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

Always feel at home here! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! More

by FRITZINDIAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 31, 2026

Dealership Rating
Employee Rating

Been a customer for over 20 years. Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service. More

by JOHNKELLY10202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Toyota of Tampa Bay responded

Thanks for sharing about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

January 30, 2026

Dealership Rating
Employee Rating

Norman always takes good care of us when it's time for service. We wouldn't take our care anywhere else. More

by RONSRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

January 27, 2026

Dealership Rating
Employee Rating

Even though it was Steve Canalejo who I followed from the other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really More

by TERRYLANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Toyota of Tampa Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Tampa Bay, we look forward to having you as a valued customer for many years to come!

January 22, 2026

Dealership Rating
Employee Rating

1/21/2026 Norman Vassell is the best advisor you will find anywhere! His passion and knowledge is unmatched! Norman is also trustworthy, honest, personable, professional, and a great person. He is extrem More

by Matt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

January 21, 2026

Dealership Rating
Employee Rating

Norman is always the best. Very prompt, professional and courtious. I highly reccomend him to everyone More

by BRENDA9401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

January 18, 2026

Dealership Rating
Employee Rating

Norman is a great service representative he takes care of his clients 100% and explain everything in detail. More

by NGRANDE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2026

Dealership Rating
Employee Rating

Norman V always takes care of me and my car, it's pleasure getting my service at Toyota of tampa Bay More

by kimki51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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