Norman is the best.
Highly recommended, Has always been honest on what service
We need. That is why we have been customer over 10 years.
Highly recommended, Has always been honest on what service
We need. That is why we have been customer over 10 years.
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by lap2
Verified Customer
Verified Customer
Fast and easy service.
Norman was very professional. No games played, in and out with minimal waiting.
Norman was very professional. No games played, in and out with minimal waiting.
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by jim.ellsworth81
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing how smoothly your Toyota RAV4 service went. Norman takes pride in professional, straightforward service and minimal wait times. We look forward to assisting you again.
Always feel at home here!
Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services!
Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services!
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by FRITZINDIAN
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2026 -
Toyota of Tampa Bay responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!
Been a customer for over 20 years.
Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service.
Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service.
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by JOHNKELLY10202
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!
Norman always takes good care of us when it's time for
service. We wouldn't take our care anywhere else.
service. We wouldn't take our care anywhere else.
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by RONSRAY
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
Toyota of Tampa Bay responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!
Even though it was Steve Canalejo who I followed from the
other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really
other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really been taking care of my 2009 Camry. Being almost 96 years old, safety it spelled in capital letters for me. And Norman provides me with a feeling of safety when I get into my old car..
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by TERRYLANDRY
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2026 -
Toyota of Tampa Bay responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Tampa Bay, we look forward to having you as a valued customer for many years to come!
1/21/2026
Norman Vassell is the best advisor you will
find anywhere! His passion and knowledge is unmatched! Norman is also trustworthy, honest, personable, professional, and a great person. He is extrem
find anywhere! His passion and knowledge is unmatched! Norman is also trustworthy, honest, personable, professional, and a great person. He is extremely thorough and he’ll go over every recommendation and explain in detail what needs to be done, why and what can wait until your next service. Norman is on top of the technicians and gives you progress updates regularly.
Toyota Of Tampa Bay has a premier (sales and) service department. There technicians are well trained, efficient and get the job done in a fair amount of time. They always get the job done without incident and right the first time. It’s extremely rare you have to bring your vehicle back for the same issue a second time!
I’ve been working with Norman and Toyota of Tampa Bay for many years. I have never had an issue or complaint about either, they are the elite of the elite. I only work with Norman and do all my vehicle business with Toyota of Tampa Bay.
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by Matt58
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!
Norman is always the best.
Very prompt, professional and courtious. I highly reccomend him to everyone
Very prompt, professional and courtious. I highly reccomend him to everyone
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by BRENDA9401
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2026 -
Toyota of Tampa Bay responded
Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!
Norman is a great service representative he takes care of
his clients 100% and explain everything in detail.
his clients 100% and explain everything in detail.
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by NGRANDE9
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2026 -
Toyota of Tampa Bay responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Norman V always takes care of me and my car, it's
pleasure getting my service at Toyota of tampa Bay
pleasure getting my service at Toyota of tampa Bay
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by kimki51
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2026 -
Toyota of Tampa Bay responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.