OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 35

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
395 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

395 Reviews

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395 Reviews of OC Cardoso

November 24, 2021

Dealership Rating
Employee Rating

The staff treated me well, explained what could be done for my problem. And when I explained what I needed from them, they complied. And they didn't try to push me to spend money. It was a Great experience More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Martin Chevrolet responded

Nan, It’s great to hear that your visit with us earned a 5-star rating and we couldn’t ask for more admirable feedback, and thank you for taking the time to share it. If there is anything further we can help with, please don't hesitate to give us a call or stop by! - Martin Chevrolet

Nov 29, 2021

Nan responded

I will use Martin Chevrolet on a couple of situations that the car is having. And depending on the cost of an oil change, I will have that done too.

November 23, 2021

Dealership Rating
Employee Rating

OC at Martain Chevrolet helped replace the rear wiper mechanism that was damaged in the car wash. Thanks for the prompt attention. More

by gracelinnane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 17, 2021

Martin Chevrolet responded

Grace, Thank you for bringing this to our attention so we could get it handled for you right away. We really appreciate you choosing Martin Chevrolet and it is always a pleasure assisting you. - Martin Chevrolet

November 19, 2021

Dealership Rating
Employee Rating

When my truck was in their car wash, they broke my rear wiper mechanism off. No one bothered to tell me until I need to use it on my way home. It was raining that day and my rear wiper would not work. I More

by gracelinnane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 19, 2021

Dealership Rating
Employee Rating

Have been a loyal customer since the dealership's opening, and will remain so as long as the all-around service and satisfaction remain exceptional. More

by gkolke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Nov 29, 2021

Martin Chevrolet responded

Mr. Kolke, We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Take care! - Martin Chevrolet

November 18, 2021

Dealership Rating
Employee Rating

The staff provides high quality service, they are professional and respectful, and the facility is clean and comfortable. More

by christinetobin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Martin Chevrolet responded

Christine, Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 16, 2021

Dealership Rating
Employee Rating

Disappointed in time. Was there 2 hours .plus for an oil change .and exterior wash. Was told approx. 1 hour and 10 mins More

by crooksbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Nichols

Nov 18, 2021

Martin Chevrolet responded

Thank you for taking the time to provide us with this feedback and letting us know how we did. We are so sorry the service ran long, we really do try to get everyone in and out in a timely manner but sometimes, we just get behind. We hope to see you again next time you are ready for service and we thank you for your review. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

No problemsThe wait was a little long considering I had No problems The wait was a little long considering I had an appt. but really no complaints More

by MARGUERITELANGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli, Ralph Stalesky , Blake Hill

Oct 28, 2021

Martin Chevrolet responded

Marguerite, Thank you for your feedback about your visit. We do our best to get each customer in and out of service in a timely manner and we thank you for giving us a little bit of grace on that! Thanks again and see you next time! - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Like the service on my corvette and my son’s equinox. I also service my second son’s Cruze at Martin as well. More

by KNOXITOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Oct 28, 2021

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your family's automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Always thorough and timely service. Recommended to everyone. I’ve never had a complaint. Thumbs up. More

by sksmithapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Oct 28, 2021

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the feed back and drive safe! - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Efficient, friendly, professional. Great service. Consistently. I don’t want to write 15 words, OK? More

by LLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Oct 28, 2021

Martin Chevrolet responded

Thank you for your excellent review! We hope to be of service to you again in the future. -Martin Chevrolet

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