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OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 35

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
391 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

391 Reviews

Write a Review

391 Reviews of OC Cardoso

November 18, 2021

Dealership Rating
Employee Rating

The staff provides high quality service, they are professional and respectful, and the facility is clean and comfortable. More

by christinetobin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 29, 2021

Martin Chevrolet responded

Christine, Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 16, 2021

Dealership Rating
Employee Rating

Disappointed in time. Was there 2 hours .plus for an oil change .and exterior wash. Was told approx. 1 hour and 10 mins More

by crooksbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Nichols

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Nov 18, 2021

Martin Chevrolet responded

Thank you for taking the time to provide us with this feedback and letting us know how we did. We are so sorry the service ran long, we really do try to get everyone in and out in a timely manner but sometimes, we just get behind. We hope to see you again next time you are ready for service and we thank you for your review. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

No problemsThe wait was a little long considering I had No problems The wait was a little long considering I had an appt. but really no complaints More

by MARGUERITELANGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli, Ralph Stalesky , Blake Hill

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Oct 28, 2021

Martin Chevrolet responded

Marguerite, Thank you for your feedback about your visit. We do our best to get each customer in and out of service in a timely manner and we thank you for giving us a little bit of grace on that! Thanks again and see you next time! - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Like the service on my corvette and my son’s equinox. I also service my second son’s Cruze at Martin as well. More

by KNOXITOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

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Oct 28, 2021

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your family's automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Always thorough and timely service. Recommended to everyone. I’ve never had a complaint. Thumbs up. More

by sksmithapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

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Oct 28, 2021

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the feed back and drive safe! - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Efficient, friendly, professional. Great service. Consistently. I don’t want to write 15 words, OK? More

by LLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

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Oct 28, 2021

Martin Chevrolet responded

Thank you for your excellent review! We hope to be of service to you again in the future. -Martin Chevrolet

October 20, 2021

Dealership Rating
Employee Rating

Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt. More

by tsgrimes91
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Report | Print
Oct 22, 2021

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about OC! We will be sure to pass along you comments to him and the rest of the team! Take care and drive safe! - Martin Chevrolet

October 19, 2021

Dealership Rating
Employee Rating

They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally. More

by A.SCHWADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky , Aaron Grassel, Blake Hill, Brad Nichols

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Oct 22, 2021

Martin Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

October 15, 2021

Dealership Rating
Employee Rating

Great service, overall good experience and car was ready when they said it would be. More

by Jto106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 22, 2021

Martin Chevrolet responded

It is great to hear everything was done timely and to your satisfaction! We hope to be of service to you again in the future. -Martin Chevrolet

October 12, 2021

Dealership Rating
Employee Rating

In for oil change and tire rotation. As usual all the people I encountered were great! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 14, 2021

Martin Chevrolet responded

Joe, Thanks for the review! We hope to see you again next time! Drive safe! - Martin Chevrolet

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