OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 34

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
395 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

395 Reviews

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395 Reviews of OC Cardoso

January 17, 2022

Dealership Rating
Employee Rating

That did a comprehensive test of the various things and would use them again.The dealership is AAA five stars More

by Abcfoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Martin Chevrolet responded

Thank you so much for the thoughtful review! We really appreciate you choosing Martin Chevrolet for your service needs and hope we can be of service to you again in the future. Take care and drive safe! - Martin Chevrolet

Jan 17, 2022

Abcfoto responded

You did a great job!!!

January 16, 2022

Dealership Rating
Employee Rating

Joey Stob, articulate, intelligent, willing to spend time with customer!Very knowlegable, totally recommend him. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli, James Dunn, Joey Stob , Alex Raffaelli

Jan 17, 2022

Martin Chevrolet responded

Richard, It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

January 14, 2022

Dealership Rating
Employee Rating

Very well organized, with outstanding service and always an attentive sales representative who initiates your requirements at an honest and informative basis. More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Martin Chevrolet responded

Thank you for the 5 star rating! We're glad to hear you found our staff was so knowledgeable and helpful. If there is ever anything further we can assist you with, give us a call or stop by, we are happy to help! Drive safe! -Martin Chevrolet

January 13, 2022

Dealership Rating
Employee Rating

Gave them a shot for servicing my van, massively tried to overcharge. Thankfully I’m not a moron, $1350 for an alternator? I purchased one online from a GM store for $210. Took me 2.5 hours to replace….$600 More

by cruesix713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2022

Martin Chevrolet responded

Thank you for taking the time to speak with our service manager and letting us explain where the pricing comes from and how it is calculated. Please feel free to call Duane Hill directly for any services needed in the future as we are more than happy to assist. - Martin Chevrolet

January 06, 2022

Dealership Rating
Employee Rating

Brad, Ocie, Aaron, Ralph and Blake always take good care of me when I bring in my car for service. Friendly staff, fair prices, and a comfy waiting area. Couldn't ask for much better. More

by Agiovenco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, Ed Mouton, Mike Lakhani , Aaron Grassel, Blake Hill, Steve Miehle, Brad Nichols, Alex Raffaelli

Jan 07, 2022

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service team and thank you for this great review. Drive safe and take care! - Martin Chevrolet

December 24, 2021

Dealership Rating
Employee Rating

This is one of the best dealers in the area. The service department and its employees are the best around. They do what you tell them is wrong and if they find anything they call before they fix it. More

by G.F.RUTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Dan Hoyland, Tom Bazzoli, Duane Hill, Ralph Stalesky, James Dunn , Aaron Grassel, Blake Hill, Brad Nichols

Dec 29, 2021

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Martin Chevrolet. We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

December 16, 2021

Dealership Rating
Employee Rating

The dealership is friendly and helpful. They explained the issue, cost, and let me know options. I purchased the car from them and only take it to them for maintenance needs. More

by CHEFCHRYSTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli , Aaron Grassel

Dec 17, 2021

Martin Chevrolet responded

Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. - Martin Chevrolet

December 11, 2021

Dealership Rating
Employee Rating

had a 10:30 appointment for lube oil &filter on my duramax pick up . it was washed and done by 11:30 . great service with a smile ! More

by jimandron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill

Dec 17, 2021

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for choosing Martin Chevrolet! We will see you next time! - Martin Chevrolet

December 10, 2021

Dealership Rating
Employee Rating

Great customer service. OC ANSWERED ALL MY QUESTIONS. MY CAR WAS IN FOR PAINT PROTECTION APPLICATION AND THE ENTIRE CAR WAS BEAUTIFULLY DETAILED INSIDE AND OUT. I WAS DEFINITELY IMPRESSED! CAR LOOKS GREAT More

by lbw916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Dec 17, 2021

Martin Chevrolet responded

We are so pleased you choose to purchase you beautiful new vehicle here at Martin Chevrolet and that you opted for the extra paint protection as it will keep your car looking wonderful for many years to come! Thanks again and take care! - Martin Chevrolet

December 03, 2021

Dealership Rating
Employee Rating

Thoughtful, clean, and honest. Does not appear to have a top notch electronics person on board. Yada, yada, yada! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Martin Chevrolet responded

Bob, Thanks for taking tin the time to post about your recent service visit to Martin Chevrolet. We appreciate your high rating. If there is anything further we can help with, please don't hesitate to reach out! - Martin Chevrolet

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