OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 36

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
391 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

391 Reviews

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391 Reviews of OC Cardoso

October 08, 2021

Dealership Rating
Employee Rating

Great work. You found things that were wrong that I didn't know about and saved me from a possible break down later. More

by aaronpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Martin Chevrolet responded

Aaron, Thanks for the review! We do our best to be as thorough as possible in checking your vehicle and try to make it so you never have a break down! If anything else comes up in the future, we are happy to assist! - Martin Chevrolet

October 07, 2021

Dealership Rating
Employee Rating

I came in to Martain Chevrolet because my rear brake cable was hanging. They said I could do a quick easy less expensive fix and they would put on zip ties to hold it up. I feel that cheaper is not al More

by gracelinnane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Martin Chevrolet responded

Grace, Thank you for sharing your experience with the Martin Chevrolet service team. We appreciate you giving us the opportunity to help you out and look forward to your next visit! - Martin Chevrolet

October 06, 2021

Dealership Rating
Employee Rating

They provided great timely service. I enjoy going to them. I will definitely return in the future More

by Gcillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Martin Chevrolet responded

Thank you for the positive review! We really appreciate you letting us know how your visit went and look forward to seeing you again in the future! - Martin Chevrolet

October 06, 2021

Dealership Rating
Employee Rating

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Duane Hill, Ralph Stalesky , Aaron Grassel, Blake Hill, Brad Nichols

Oct 15, 2021

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 04, 2021

Dealership Rating
Employee Rating

Had a big repair on my 15 traverse, had to wait for parts but when I finally got it repaired they also squeezed in my regular oil change which I was very glad about cause I don't live close. ThanksOC More

by tck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 06, 2021

Martin Chevrolet responded

Thank you for the excellent review of OC and Martin Chevrolet and for having patience with us on ordering your parts! We appreciate you putting your trust in us to get your Traverse back on the road safely and look forward to helping you out next time! - Martin Chevrolet

October 01, 2021

Dealership Rating
Employee Rating

Everything went well, it just took an extra day to complete. I appreciated the support from Osie More

by Dalealan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Martin Chevrolet responded

Thank you for your rating and review. We do our best to get each and every customer the best service possible and sometimes that takes a little extra time. Thank you for your patience with us and for choosing Martin Chevrolet. - Martin Chevrolet

September 29, 2021

Dealership Rating
Employee Rating

I really appreciate the great service I receive every time there. Ociel always points out the service needs of my 2018 Equinox. The work is always done in a timely manner and so far it has been a very pr More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Mouton , Aaron Grassel

Oct 01, 2021

Martin Chevrolet responded

Dale, Thanks a bunch for taking the time to post about your service visit here at Martin Chevrolet. We can't thank you enough for choosing Martin Chevrolet! - Martin Chevrolet

September 29, 2021

Dealership Rating
Employee Rating

Always polite and accommodating! Work to get you back on the road as soon as it’s possible. Ralph and OC have always answered all my questions! Followed up to make sure everything is as expected! Will al More

by Night Train
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Blake Hill

Oct 01, 2021

Martin Chevrolet responded

Your recommendation means a lot to us and we are so happy to have earned it! We will be sure to let Ralph and OC know about your wonderful review. Thanks again and take care! - Martin Chevrolet

September 29, 2021

Dealership Rating
Employee Rating

They provide prompt and attentive service for our vehicle every time we visit! Great Dealership! More

by Ed.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland

Oct 01, 2021

Martin Chevrolet responded

Ed, We loving hearing about your prompt and attentive service visit! It was our pleasure to help you and we look forward to your next visit, Until then, take care! - Martin Chevrolet

September 27, 2021

Dealership Rating
Employee Rating

Blake and Paul B are the best service guys around. They take excellent care of my car every single time. I had an emergency engine problem this time and they squeezed me in and resolved my issue ASAP. Grea More

by BMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill, Paul Baumgartner

Sep 29, 2021

Martin Chevrolet responded

Thank you for taking the time to highlight a few members of the team that were able to really help you out. We appreciate you choosing Martin Chevrolet and thank you for trusting us with your vehicle! If anything else comes up, we are always here to help! - Martin Chevrolet

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