Oliver Ortiz | Page 7

As usual, the same great service and experience any Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. More

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Superb customer service. We have been in business with Cutler Bay Mercedes Benz for over 10 years. The management as well as the staff has treated us as their family. They really and truly embrace every o Cutler Bay Mercedes Benz for over 10 years. The management as well as the staff has treated us as their family. They really and truly embrace every opportunity to create a great shopping experience for us. We strongly recommend this dealership to anyone looking for a smooth, professional and friendly buying experience! This time around we received outstanding service by Sales Agent Janyll Henriquez and Sales Manager Oliver Ortiz. They both went beyond the call of duty meeting our needs and wants. Janyll is extremely knowledgeable and caring. She made our buying experience a very satisfying and unique one. We really appreciated their genuine personal involvement on our purchase. More

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Eric is the epitome of being a professional. Extremely knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedul knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedule to make things happen for my wife and I. He treated us like family. More

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In my first visit, Eric showed me the option which I want to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant an to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant and model was sold out. But even later Eric did every best attempt to get me the option I want and believe me, every single time he was giving me updates about availability and no false promises. There were various model available but Eric understood my expectations very well about which features I am looking for and he always hunting to get the best one for me. Finally he got me the option from another place and made that available at cutler bay showroom (Miami) and that really made me happy. It was a delightful experience with Eric and I appreciate Oliver Ortiz's effort who equally helped to get the variant on board that I want. Overall It was wonderful wonderful experience with Eric Kalias and Oliver Ortiz (Mercedez Benz of Cutler Bay, Miami) Eric Kalias, You are the best! And thank you very much for finding a best match, wonderful car for me! Eric, Mercedes-Benz, always a dream car for me and my first car of my life which delivered to me with great help, service from you. This car and you will always be remembered with love brother. Thank you. Regards, Jayant Bhangale More

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This is the third car I buy from Mercedes Benz of Cutler Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also great to work with. More

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I’m lost for words! I’m beyond happy! Oliver helped me buy my first luxury car! He was honest about pricing, pointed me to the right direction and guaranteed happiness (which he did not fail). Overall, gr buy my first luxury car! He was honest about pricing, pointed me to the right direction and guaranteed happiness (which he did not fail). Overall, great customer service and I would 100% recommend him and the whole team from Cutler Bay. Thank you Oliver! More

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Excellent experience! Extremely knowledgeable sales team. I have been purchasing my 3 cars here for many years and I am always a happy customer . Will see me again next year .. I have been purchasing my 3 cars here for many years and I am always a happy customer . Will see me again next year .. More

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After going through 3 different dealers when I met Eric he immediately stood out. He’s extremely nice and very driven to provide a good service. he immediately stood out. He’s extremely nice and very driven to provide a good service. More

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eric kalias gave my husband and i the best customer service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely de service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely deserved a raise. great person!!! very pleased. More

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This dealership is simply the Best in terms of knowledge, top of the line customer service, friendliness and smooth, fast and efficient service. They don’t seize to amaze me every time...Thank You! top of the line customer service, friendliness and smooth, fast and efficient service. They don’t seize to amaze me every time...Thank You! More

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