Omar Carranza | Page 4

The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More

by PACIFICRIMEXC Verified Customer Verified Customer

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Fair and knowledgeable. They explain everything thoroughly. Easy to work with. Pleasant and respectful. Trustworthy. They explain everything thoroughly. Easy to work with. Pleasant and respectful. Trustworthy. More

by CGOULD0003 Verified Customer Verified Customer

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all in all they were great, we had just ran into a few problems with getting are jeep fixed, But they made it right in the end. problems with getting are jeep fixed, But they made it right in the end. More

by LEOSEXCAVATING Verified Customer Verified Customer

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Bridget was awesome. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. More

by Crazy Cat Lady of Sherwood Verified Customer Verified Customer

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Scheduled appointment to be told they don’t have parts to repair my truck. Knowing the recall that needed fixed and wasted my time. repair my truck. Knowing the recall that needed fixed and wasted my time. More

by FORBESMM Verified Customer Verified Customer

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Rentals too expensive and hard to get. Omar was great and answered all my questions. Would like to see a better waiting area in the service area. Omar was great and answered all my questions. Would like to see a better waiting area in the service area. More

by cginor Verified Customer Verified Customer

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They’ve gone above and beyond to make sure we were completely happy with our service. completely happy with our service. More

by dave@davef.org Verified Customer Verified Customer

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They don’t respect the guarantee very bad service they just want your money they don’t care about good service just want your money they don’t care about good service More

by AGONZALEZ201273 Verified Customer Verified Customer

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Omar and the others in the office were great. The service was done in a relatively timely manner. I was however very disappointed that, as much as it cost to fix my car, they did not wash the car The service was done in a relatively timely manner. I was however very disappointed that, as much as it cost to fix my car, they did not wash the car. I don't think I have ever had service done at a dealership where they did not was the car. Ultimately not a big deal, but it did make an impression. More

by Kmeyers963 Verified Customer Verified Customer

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I was without my truck for 2. 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wa 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wait 3 more weeks just for the correct photos to be sent. This has by far been my worst experience at any dealership/shop and I will never be coming back or recommending Newberg dodge to anyone I know. More

by joe.d.carpenter28 Verified Customer Verified Customer

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