47 Reviews of Omar Carranza
December 18, 2023
15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Dennis Schlotfeld, Kraig Westberg, Mariah Telesa, Bridget Hofer , Alyssa Brown
December 07, 2023
Dealership told my mom that the diagnostic would cost $105… it came out to $215… THEN they quoted me 10k to fix some things on my pickup.. took it to a LOCAL mechanic And I'm getting my truck fixed for $105… it came out to $215… THEN they quoted me 10k to fix some things on my pickup.. took it to a LOCAL mechanic And I'm getting my truck fixed for 3k… don't don’t take your vehicles to dealerships they’ll rob ya every time!!! More
December 05, 2023
Nothing fixed. ..even after verbal ok. So frustrating. But wasn't charged - for nothing done - which was surprising. Communication wasn't good as called and left ..even after verbal ok. So frustrating. But wasn't charged - for nothing done - which was surprising. Communication wasn't good as called and left messages which rep did not get. Wish the tech would talk to customer instead of relayed through someone else. Frustrating to hear that something isn't a problem and works - when it doesn't but you can't show the tech. More
November 22, 2023
I've always been leery of dealerships, but Newberg Jeep did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to go. I'll be seeing them in the future when I need any service done. Thanks for the great job on my Jeep!! More
Other Employees Tagged: Kraig Westberg, Mariah Telesa, Bridget Hofer
November 16, 2023
Repair costs are extremely high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. More
Other Employees Tagged: Kraig Westberg