Omar Martinez

Omar in service is excellent, courteous & professional. The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, very unexpected from a Mercedes dealership. More

by MANDYRICHOB Verified Customer Verified Customer

Report | Print

I reside 8 miles from this dealership and am very pleased that I can depend on all the staff to service my 3 sprinters. that I can depend on all the staff to service my 3 sprinters. More

by ARTISANSHIPPING10 Verified Customer Verified Customer

Report | Print

Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More

by AFLYNN33 Verified Customer Verified Customer

Report | Print

Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More

by Labbella01 Verified Customer Verified Customer

Report | Print

My car was serviced as promised and the loaner car was perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. More

by MERCURIOANTHONY Verified Customer Verified Customer

Report | Print

Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More

by nissar Verified Customer Verified Customer

Report | Print

Professional Polite and Personable Every staff member was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again More

by AMVULPONE719 Verified Customer Verified Customer

Report | Print

Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More

by TJFIEDLER66 Verified Customer Verified Customer

Report | Print

The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77 Verified Customer Verified Customer

Report | Print

Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More

by AMBIKAGANDHI Verified Customer Verified Customer

Report | Print