

Omar Martinez
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs
Industry Experience
20 yrs, 1 mo
Languages Spoken
English
Spanish
155 Reviews
Write a Review155 Reviews of Omar Martinez
June 07, 2025
The customer service was exceptional, providing valuable advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. More
June 06, 2025
My new sprinter box trucks battery was loosing power from day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which was causing the battery to drain. More
Other Employees Tagged: Sam Sierra
June 06, 2025
Prices for repair outrageous and was lied to about not having a courtesy car available. There were several parked in the lot when I went to pick up my car to take it to another repair shop. Might of gotte having a courtesy car available. There were several parked in the lot when I went to pick up my car to take it to another repair shop. Might of gotten my car fixed there if I was able to get a courtesy car while the repairs were being done. It felt like they only catered to people with more expensive model and if you had a lower level then you had to figure out it out. Will not be returning in the future. More
May 27, 2025
I was extremely pleased with my agent. He kept in contact with me the entire time the car was there for its service. He handled the loaner car. Very pleased with him. He kept in contact with me the entire time the car was there for its service. He handled the loaner car. Very pleased with him. More
May 26, 2025
Omar was thorough and kept me posted throughout my visit. I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to me washed, as always. I always appreciate that. More
Other Employees Tagged: Mark Webster, Orlando Casale, Diana Mandile , Alex Luna, Parts manager, Keith Luther, parts advisor,
May 25, 2025
Omar was considerate, honest and informative. Never had any anxiety knew I could trust and wait for the job to be done with excellence. Never had any anxiety knew I could trust and wait for the job to be done with excellence. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Orlando Casale

