Omar Martinez
Omar Martinez at Mercedes-Benz of Orange County

Omar Martinez | Page 10

Service Consultant

Mercedes-Benz of Orange County

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.6
268 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

268 Reviews

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268 Reviews of Omar Martinez

October 14, 2025

Dealership Rating
Employee Rating

This was my second experience purchasing a vehicle from you guys. I want to thank Michael Paccione and Matthew Cannella for their expertise in making this process go smoothly. They were amazing! I am lo More

by mrivera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 27, 2025

Dealership Rating
Employee Rating

A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More

by golddentalny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reputation Management, Benzel Admin, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Michael Paccione, Mark Webster

September 20, 2025

Dealership Rating
Employee Rating

Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service More

by EMMA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster, Roger Pauletta

September 17, 2025

Dealership Rating
Employee Rating

Been going to MB for a year since I bought my AMG E53 and the guys have been very professional and always looking out for what is best for my car. More

by GENNARELLIJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Paccione

September 14, 2025

Dealership Rating
Employee Rating

It’s always a pleasure to take the car to Mercedes-Benz. Orange County. Very nice very knowledgeable. my needs and makes everything happen. He’s the best for the past five years I am very happy with the ser More

by KEBURGOS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita

September 06, 2025

Dealership Rating
Employee Rating

Omar in service is excellent, courteous & professional. The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, More

by MANDYRICHOB
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric M

August 30, 2025

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Employee Rating

I reside 8 miles from this dealership and am very pleased that I can depend on all the staff to service my 3 sprinters. More

by ARTISANSHIPPING10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale

August 26, 2025

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Employee Rating

Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More

by AFLYNN33
Service Price Transparency
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Recommend Dealer
Yes

August 24, 2025

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Employee Rating

Excellent service as always They picked up my car and dropped it off just great thanks More

by Labbella01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita

August 15, 2025

Dealership Rating
Employee Rating

My car was serviced as promised and the loaner car was perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. More

by MERCURIOANTHONY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta, Orlando Casale , Chris Taccetta

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