Omar Martinez | Page 10
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
3 yrs
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
Spanish
262 Reviews
Write a Review262 Reviews of Omar Martinez
August 30, 2025
I reside 8 miles from this dealership and am very pleased that I can depend on all the staff to service my 3 sprinters. that I can depend on all the staff to service my 3 sprinters. More
Other Employees Tagged: Orlando Casale
August 26, 2025
Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More
August 24, 2025
Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More
Other Employees Tagged: Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita
August 15, 2025
My car was serviced as promised and the loaner car was perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. More
Other Employees Tagged: Roger Pauletta, Orlando Casale , Chris Taccetta
August 14, 2025
Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster
July 31, 2025
Professional Polite and Personable Every staff member was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again More
July 26, 2025
Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More
Other Employees Tagged: Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita
July 18, 2025
The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster
July 16, 2025
Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More
July 09, 2025
Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More
Other Employees Tagged: Orlando Casale

