Omar Martinez | Page 11

Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More

by nissar Verified Customer Verified Customer

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Professional Polite and Personable Every staff member was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again was great from the time I drove in with an emergency flat tire to the time I left feeling safe in my car again More

by AMVULPONE719 Verified Customer Verified Customer

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Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More

by TJFIEDLER66 Verified Customer Verified Customer

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The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77 Verified Customer Verified Customer

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Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More

by AMBIKAGANDHI Verified Customer Verified Customer

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Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More

by pjm67 Verified Customer Verified Customer

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Smooth process. Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience More

by JUSTEXTPLUS Verified Customer Verified Customer

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THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More

by BARRY G Verified Customer Verified Customer

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Last year they told us that if we want the car detailed, we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and inspection otherwise, maybe a 2-hour wait. We dropped the car off at 9:45, maybe 15-20 minutes late. They drove us to the mall, Woodbury Commons, where we spent the day. At 3:30 they called and told us that the did not have time to detail the car. They did pick us up graciously. After I brought the car home, I realized that they did not turn of the Service A0 needed light. More

by mlangbert Verified Customer Verified Customer

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Another smooth and exceptional service. Drop off service made a great benefit for us. As always, thank you!! Drop off service made a great benefit for us. As always, thank you!! More

by chrzico Verified Customer Verified Customer

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