

Omar Martinez
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs, 4 mos
Industry Experience
20 yrs, 5 mos
Languages Spoken
English
Spanish
179 Reviews
Write a Review179 Reviews of Omar Martinez
October 14, 2025
This was my second experience purchasing a vehicle from you guys. I want to thank Michael Paccione and Matthew Cannella for their expertise in making this process go smoothly. They were amazing! I am lo you guys. I want to thank Michael Paccione and Matthew Cannella for their expertise in making this process go smoothly. They were amazing! I am loving my new vehicle! More
September 27, 2025
A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More
Other Employees Tagged: Michael Paccione, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Orlando Casale
September 20, 2025
Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service dept. can't be beat. Everyone is so friendly, professional & knowledgeable about all things Mercedes ha to offer They should be rewarded! More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Orlando Casale , Roger Pauletta
September 17, 2025
Been going to MB for a year since I bought my AMG E53 and the guys have been very professional and always looking out for what is best for my car. the guys have been very professional and always looking out for what is best for my car. More
Other Employees Tagged: Michael Paccione
September 14, 2025
It’s always a pleasure to take the car to Mercedes-Benz. Orange County. Very nice very knowledgeable. my needs and makes everything happen. He’s the best for the past five years I am very happy with the ser Orange County. Very nice very knowledgeable. my needs and makes everything happen. He’s the best for the past five years I am very happy with the service provided. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Orlando Casale
September 06, 2025
Omar in service is excellent, courteous & professional. The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, very unexpected from a Mercedes dealership. More
Other Employees Tagged: Eric M
August 30, 2025
I reside 8 miles from this dealership and am very pleased that I can depend on all the staff to service my 3 sprinters. that I can depend on all the staff to service my 3 sprinters. More
Other Employees Tagged: Orlando Casale
August 26, 2025
Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More
August 24, 2025
Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Orlando Casale