Omar Martinez
Omar Martinez at Mercedes-Benz of Orange County powered by Benzel-Busch

Omar Martinez | Page 24

Service Consultant

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.7
262 Reviews

Dealership Experience

3 yrs

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

262 Reviews

Write a Review

262 Reviews of Omar Martinez

April 23, 2024

Dealership Rating
Employee Rating

Happy with the service. Not happy about the two tires wearing out with only 24000.00 miles on the car. More

by burbage111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita, Sales - Mike

May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your feedback with us. We're glad to hear that you're happy with the service overall, but we're sorry to hear about the premature wear on your tires. mhill@benzelbusch.com mhill@benzelbusch.com

April 22, 2024

Dealership Rating
Employee Rating

Always have a great experience whit my sales and financial guys nick and Thomas services is not my favorite but I had a good experience whit omar he was nice and friendly More

by KHAMNIE
Recommend Dealer
Yes

Other Employees Tagged: Mykola (Nick) Peresunko , Walter Pensa, Thomas Tzimoulis

May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Nick and Thomas have consistently provided you with great service during your sales and financial transactions. We understand that service visits may not always be the most enjoyable, but we're pleased to know that Omar was able to make your experience pleasant and friendly. Warm Regards, Michael Hill mhill@benzelbusch.com

April 21, 2024

Dealership Rating
Employee Rating

Great service people very helpful and professional and friendly they get to the point no bull More

by WGONTHEMOVE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that our service team provided you with great assistance in a helpful, professional, and friendly manner. Getting straight to the point without any unnecessary fluff is important to us, and we're glad that approach resonated with you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 16, 2024

Dealership Rating
Employee Rating

Mercedes benz of Orange County has always been excellent from Eric in Sales, Walter and Thomas in management to Caiya and Omar. Always friendly and very professional More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benzel Admin , Scott Bateman, Caiya Davis, Walter Pensa, Thomas Tzimoulis

Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Mercedes-Benz of Orange County has been consistently excellent. From Eric in Sales, Walter and Thomas in management, to Caiya and Omar, our team is dedicated to providing friendly and professional service at every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Dealership Rating
Employee Rating

Too expensive in comparison to other dealers and services I have visited. Will not be back. More

by MIGUELINAOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

I'm sorry to hear that you found our pricing to be higher than expected. We aim to provide competitive pricing while delivering top-notch service and quality. Your feedback is important to us, and we'll take it into consideration as we continue to improve our offerings. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Dealership Rating
Employee Rating

The team was great from dropping the vehicle off for repairs to picking the vehicle back up. More

by RJAINARAIN
Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale

Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with great service from drop-off to pick-up. Providing a seamless and pleasant experience for our customers is always our goal, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 10, 2024

Dealership Rating
Employee Rating

Staff at all points of contact were extremely helpful and knowledgeable. Made the experience very comfortable More

by meglawteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: amore

Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that our staff at every point of contact provided you with helpful and knowledgeable service. Creating a comfortable experience for our customers is important to us, and we're delighted that we could achieve that for you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 04, 2024

Dealership Rating

Excellent communication. Omar communicated right away any issues that they found with my car. 5 stars. More

by Shousell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josephine Nikolla, Omar Martinez

Apr 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you had an excellent experience with Omar and that he provided you with timely and clear communication regarding any issues found with your car. Warm Regards, Michael Hill mhill@benzelbusch.com

March 27, 2024

Dealership Rating

Omar was absolutely amazing! He was a pleasure to deal with and a complete asset to Mercedes! More

by BELLAREVELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar

Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that Omar provided you with exceptional service and made your experience with us truly memorable. Warm Regards, Michael Hill mhill@benzelbusch.com

March 23, 2024

Dealership Rating

Great customer services,knowledgeable, professional. Comfortable atmosphere welcoming also Omar was great giving me updates More

by DGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta , Omar

Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a great experience at Mercedes-Benz of Orange County and that our team provided you with excellent customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

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