Omar Rivera | Page 17

I was told a lower price over the phone than what I was offered at the dealership. I asked multiple times about the charging cord for a 220 v outlet and the none of 3 people I was working with could answe offered at the dealership. I asked multiple times about the charging cord for a 220 v outlet and the none of 3 people I was working with could answer my question and then come to find I have to purchase it separately; I was lied to about the extended warranty terms, which I would not have paid the extra $3,000 for if I had known its limitations. So I was lied to, deceived, and mislead. I figure I spent $53,000 on a plug-in hybrid car - they could throw in the $200 charging cord. Seems pretty ridiculous that you buy a plug-in car and they don't give you the proper cords to plug it in. Needless to say - I'm not happy with this buying experience. I walked away feeling like I was swindled - like all the scary things I have heard about car salesman was just proven correct. More

Helpful 0

Report | Print

I purchased my second vehicle, a 2016 4Runner, from Hartford Toyota because they had the right vehicle at the right price and also had Omar Rivera handle a flawless transaction. We shipped the vehicle Hartford Toyota because they had the right vehicle at the right price and also had Omar Rivera handle a flawless transaction. We shipped the vehicle to Colorado for our son's use and certainly looked for 4Runner options in that State. However, there is no place like home and thanks to Omar for making it happen so smoothly. More

Helpful 0

Report | Print

By far the BEST Auto purchase EVER!!! Exceptional customer service throughout the process. If you are looking for a hassle free Auto purchase I STRONGLY recommend contacting Richard McAllister Jr. a customer service throughout the process. If you are looking for a hassle free Auto purchase I STRONGLY recommend contacting Richard McAllister Jr. and or Omar Rivera. Thank you again!! More

Helpful 0

Report | Print

Omar and the hartford Toyota team led by Mr. McCAllister provided an exceptional buying experience!! Upon arriving, we were helped immediately and were able to purchase our vehicle haggle free!! I would hig provided an exceptional buying experience!! Upon arriving, we were helped immediately and were able to purchase our vehicle haggle free!! I would highly recommend Hartford Toyota for your next vehicle!! More

Helpful 0

Report | Print

Excellent service from start to finish. He explained everything thoroughly and made sure we understood everything. He was bilingual so which was a super help for us. everything thoroughly and made sure we understood everything. He was bilingual so which was a super help for us. More

Helpful 0

Report | Print

I bought a Toyota tacoma 2018 ,I had a great experience at Hartford Toyota superstore only took a day and a half everything was done I got a nice trade in value and driving the certified preowned home and at Hartford Toyota superstore only took a day and a half everything was done I got a nice trade in value and driving the certified preowned home and have been happy ever since with my vehicle, I would like to thank Ohmar and the rest of the Toyota team there thank you val harpin. More

Helpful 0

Report | Print

Excellent, excellent service! Omar was professional and patient. Very satisfied. Also, the finance process was very smooth. Got car same day. patient. Very satisfied. Also, the finance process was very smooth. Got car same day. More

Helpful 0

Report | Print

Omar was on top of all our questions. Very responsive More

Helpful 0

Report | Print

Good service overall. Just one pitfall: the left-door mirror came with a defect on this brand-new car. Now I have to go back to leave the car there for them to fix this issue. mirror came with a defect on this brand-new car. Now I have to go back to leave the car there for them to fix this issue. More

Helpful 0

Report | Print