Omari Addison | Page 4

Professional, efficient and customer focused are just a few words to describe the staff at DCH. My first encounter was with Omari Addison who remained professional yet relatable throughout the entire excha few words to describe the staff at DCH. My first encounter was with Omari Addison who remained professional yet relatable throughout the entire exchange. I felt as though I was with a sales consultant who was not only advocating for the interest of the company but also for my interest. Excellent job all around. More

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This is the shiniest dealer in the area. The facility is top notch. The service department is wonderful. I'm a long time customer and always get good service. I've been driving Honda automobiles for most top notch. The service department is wonderful. I'm a long time customer and always get good service. I've been driving Honda automobiles for most of my life. My Accord has over 189,000 miles. The sales department is a disappointment. On two occasions, the "product specialist" simply wouldn't give me the price of the vehicle I just test drove (It's on the sticker). This became a game where the "product specialist" would consult with the "manager" and he would return and give me another reason not to give me a price ("I just went to get this worksheet", "Oh, I didn't know you were asking for a price"). Even when I got up to leave, I was then intercepted at the door by both the "product specialist" and the "manager" and STILL not just given the price of the vehicle. It really felt like a scam is being run here. Stay away from this one. Very disappointed and quite a turnoff for a LIFETIME HONDA OWNER. More

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