Ondra Calvert
Ondra Calvert at Rusty Wallis Honda
Refer Me

Ondra Calvert | Page 12

General Manager

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

Contact Me
4.6
123 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

4.6

123 Reviews

Write a Review

123 Reviews of Ondra Calvert

November 19, 2021

Dealership Rating
Employee Rating

2nd car had a blown engine when purchased, they tried to blame on me. sad More

by very hurt customer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rusty Wallis

Nov 19, 2021

very hurt customer responded

i had to pay out my pocket with money i didn't have and never should have had to pay in first place, i asked them if they could help with money that insurance didn't cover, a measly 350.91, no reply no answer no nothing, careless people at this place, just sad about the situation but i will not stop till i feel enough people have seen what could be waiting for them at RUSTY WALLACE CAR DEALERSHIP, NOT JUST THE HONDA BUT ALL HIS LOCATIONS!

Nov 20, 2021

very hurt customer responded

they are careless and don't check the new arrivals they recieve,i was told that a loud roaring noise on a Nissan pathfinder, which was my 1st car i purchased due to big tires, well that was not the case, it needed wheel bearings, lmao, let's not forget the excessive smoking upon start up and a odd smell that even after doing a sea foam treatment, whatever that is, it still smoked really bad and they assured me it was normal because the car had been sitting. yea,,,, no, it's not normal so sorry. so they did take that car back and repay the loan finally 2 months later which went really bad against credit score, like they really give a sh%=. that's how i got the ford edge with bad motor. now sure they tried to help, tried to sell me a brand new Honda cause they refused to sale me another used car cause it was making them look bad with the banks, but assured me i could get this brand new car in there loan service, thru Honda finance, for a additional monthly payment of 700 or more, which i told the general manager ondra calvert that i can not make that payment no way no how, well he sits there like a mob boss look and says well that's all i can do, don't matter i can't pay for it, he would have put me in that car that day no money down, didn't care i couldn't afford it, oh but wait, the bad motor Ford edge was gonna be a trade in and he had to take money off it to fix the motor,lmao. be very careful not to fall for the xxxxxxxx at RUSTY WALLACE DEALERSHIPS. I'M BEHIND IN PAYMENT FOR FORD EDGE CAUSE I COULDN'T WORK, i asked ondra if the motor would be covered in extended warranty he told me, well it depends on what you tell them but naw probably not. i didn't deserve the treatment i got. after paperwork was signed i wasn't xxxx anymore, they got the check and i got screwed!

Nov 20, 2021

very hurt customer responded

they are so fake, not all but people who can help who got the power are main ones who don't give a care in the world about you after them papers signed, it's like your on your own, just heartless, don't go there period. they are not any kind of helpful Honda people with the blue shirts, you get the blues. lol

Nov 20, 2021

very hurt customer responded

all i ask from ondra was to help with charges that insurance didn't pay, 351.00 dollars, i had to get the whole engine replaced, and they didn't even help with that process, i don't get it. why do you think it's ok and go on like you've done nothing wrong. people have feelings and can't afford a lot of things but i trusted y'all 3 times, this is the thanks for my business, guess I'm not worthy of y'all's help, good don't like ugly. we just getting started. y'all hurt my heart. your heartless.

November 18, 2021

Dealership Rating

All the staff at this dealership were helpful and friendly. It did not take long to find the car we wanted, and the process was easy. Great experience! More

by LFreston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dzan Balic Dervic

Nov 18, 2021

Rusty Wallis Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Dzan, Ondra and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 14, 2021

Dealership Rating
Employee Rating

Great Customer Service and professionalism. John Hargis was the best!! Highly recommend Rusty Wallis Honda More

by nogarcia8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rusty Wallis , John Hargis

Nov 14, 2021

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 08, 2021

Dealership Rating
Employee Rating

I have a dent in my car that I did not have before not please More

by Lucianojgalindo
Recommend Dealer
No
Nov 25, 2021

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 07, 2021

Dealership Rating
Employee Rating

We have bought several vehicles here as a family over the years. John W. Our salesman was great to deal with. What stood out to me about him the most was how respectful he was. Thank you for making my wife’s More

by huffman-chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, John Williams , Alliona Carroll

Nov 08, 2021

Rusty Wallis Honda responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

November 05, 2021

Dealership Rating

Had a great experience buying my 6th car from Rusty Wallis! Awesome people resulting in an awesome experience! More

by GLGarrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dzan Balic Dervic

Nov 05, 2021

Rusty Wallis Honda responded

Thank you for your feedback on your recent visit to Rusty Wallis Honda. It's great to hear that our team has provided you with a consistently positive experience! We hope you will enjoy your new vehicle and look forward to assisting you with any future automotive needs.

November 05, 2021

Dealership Rating
Employee Rating

Always polite and helpful. Service is done quickly and well. People are very nice and easy to talk to. More

by larry.kuenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, Skyler Barroso , Carlos Adame, Greg Fine

November 01, 2021

Dealership Rating
Employee Rating

Eric was amazing. Thank you again for all your help .Such a great salesperson & very cool More

by skerais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Collier Sr, Skyler Barroso , Jeremy Calvert

Nov 01, 2021

Rusty Wallis Honda responded

We are very happy to hear Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2021

Dealership Rating
Employee Rating

Fast service , very nice people ! We were greeted at the door ! I love the process ! More

by paolagarcia03122002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Banales , Dakota Reynolds, Jesse Thompson III

Oct 31, 2021

Rusty Wallis Honda responded

Congratulations on your new vehicle! We are so glad we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 29, 2021

Dealership Rating
Employee Rating

EVERYONE was genuine and friendly. What a great place to work and buy a car. This was my BEST car buying experience. Thank you! More

by Mary Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Bitzer, Jeremy Calvert

Oct 29, 2021

Rusty Wallis Honda responded

We appreciate your positive review about your recent experience with us!

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