Orlando Dranguet | Page 12

A nice service experience The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very hel The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very helpful. They were able to complete the job before closing and notified me to pick up the vehicle. If someone could give me a status update a little earlier, it would be perfect! I tried to call and check on the status around 6:15 pm and the answer was I had to keep my loaner car until the next day. I was a little anxious because I didn't have my garage key, etc. Luckily the service representative called me before I left my office. I was happy to hear his good news. More

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Excellent service Excellent experience with Benzel. Orlando was great. Price was good and no hidden cost. Smooth transition throughout the entire process. Highl Excellent experience with Benzel. Orlando was great. Price was good and no hidden cost. Smooth transition throughout the entire process. Highly recommend Orlando and Benzel. More

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Very professional I highly recommend Chris Izeman and benzel Busch. I've been a customer for decades. Chris is always helpful and I have access to his cell number to m I highly recommend Chris Izeman and benzel Busch. I've been a customer for decades. Chris is always helpful and I have access to his cell number to make it easier More

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Simple, fast & easy This most recent purchase is my 7th from Benzel-Busch, and the service is always tops. Joe Herman and Orlando Dranguet are consummate gentlemen and c This most recent purchase is my 7th from Benzel-Busch, and the service is always tops. Joe Herman and Orlando Dranguet are consummate gentlemen and can be counted on to deliver a superior customer experience. Thanks again! More

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Orlando Dranguet As usual, Orlando made my experience seamless. He continues to be an exceptional employee - professional, courteous and very knowledgeable. Kudos to As usual, Orlando made my experience seamless. He continues to be an exceptional employee - professional, courteous and very knowledgeable. Kudos to Scott for his patience in explaining the new features. More

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Client care & Service I have been a client of Benzel Busch for more than 12 years. Truly an exceptional dealership. They provide first class service and exceed my expec I have been a client of Benzel Busch for more than 12 years. Truly an exceptional dealership. They provide first class service and exceed my expectations with every visit. If you are in the market for a Mercedes, there is no where else to go. WF Englewood, NJ More

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great experience once again I'm leasing the car from the other side of the country so a lot could go wrong. Not with Benzel-Busch. This is the second car I've leased from them I'm leasing the car from the other side of the country so a lot could go wrong. Not with Benzel-Busch. This is the second car I've leased from them while living in California and they make the process smooth and painless every time. They walked me through every bit of the process and take care of all the small details so I don't have to worry about a thing. The car was actually delivered several day before I was expecting it so that was a great surprise. Special thanks to Joe and Orlando for making the car leasing process from Benzel-Busch a smooth and enjoyable experience once again. More

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Professional and excellent Professional, courteous,great. Customer service Prompt handling of paperwork, tech person Scott excellent presentation of car,and Orlando honest,an Professional, courteous,great. Customer service Prompt handling of paperwork, tech person Scott excellent presentation of car,and Orlando honest,and prompt handling of sale,start to finish,highly recommend More

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Orlando is a great sales person Orlando made the experience great. I usually hate buying or leasing a car but he made the experience pleasurable. I plan to recommend him to anyone I Orlando made the experience great. I usually hate buying or leasing a car but he made the experience pleasurable. I plan to recommend him to anyone I know who wants to buy a Mercedes. More

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Orlando! Orlando has been my sales rep for 15 years. He found the exact car I wanted and worked with me to lower my payments based on Mileage used on my last v Orlando has been my sales rep for 15 years. He found the exact car I wanted and worked with me to lower my payments based on Mileage used on my last vehicle and personal needs . He takes his time to find what's best for the customer and is a pleasure to work with. More

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