The service person did an outstanding job on the repairs
needed on my. After that the service on my car was done within an hour.
needed on my. After that the service on my car was done within an hour.
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by Luciusb338
Apr 02, 2025 -
Koons Arlington Toyota responded
Lucius, we're delighted to hear that our team at Koons Arlington Toyota provided you with efficient and outstanding service. Thanks for sharing your experience!
No gimmicks ,straightforward , excellent service .
No gimmicks ,straightforward , excellent service .
No gimmicks ,straightforward , excellent service .
No gimmicks ,straightforward , excellent service .
No gimmicks ,straightforward , excellent service .
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by anis_enothman
Service Price Transparency
Mar 12, 2025 -
Koons Arlington Toyota responded
Anis, thank you for highlighting the straightforward and excellent service at Koons Arlington Toyota! We appreciate your feedback and look forward to serving you again.
I had a terrible experience and will not come here again.
I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered b
I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered by the service agreement. And to add insult to injury they lose my USB cord that I use to plug into android auto, and they shrug their shoulders about it.
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by vikvader
Service Price Transparency
The service was prompt and efficient.
The service advisor explained all the needed maintenance for my 2017 Sienna.
The service advisor explained all the needed maintenance for my 2017 Sienna.
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by Super
Service Price Transparency
Great service and good customer approach.
I am so happy with service maintenance and sales team
I am so happy with service maintenance and sales team
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by berhanu_goshu
Service Price Transparency
Other Employees Tagged:
David Garcia
Dec 16, 2024 -
Koons Arlington Toyota responded
Thank you for reviewing Koons Arlington Toyota! We hope to see you again down the road!
As always, the Koon team is ready to help with anything
we need. The Oscar advisory service is really proactive.
we need. The Oscar advisory service is really proactive.
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by Gabriel
Service Price Transparency
Nov 27, 2024 -
Koons Arlington Toyota responded
Gabriel, we're delighted to hear that the Koons Arlington Toyota team have been so helpful! Thanks for sharing your experience with us.
Technicians were helpful.
and knowledgeable.I always get excited when i go to Koons Arlington.
and knowledgeable.I always get excited when i go to Koons Arlington.
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by berhanu_goshu
Service Price Transparency
Jul 10, 2024 -
Koons Arlington Toyota responded
We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!
Jul 10, 2024 -
berhanu_goshu responded
I am glad to get service at Koons Arlington
Delivered a brand new car to me without wiper fluid.
Dismissed my questions. New car also leaked a greasy substance. Was told that this is normal for all cars all the time each time they are parked.
Dismissed my questions. New car also leaked a greasy substance. Was told that this is normal for all cars all the time each time they are parked. Nonsense. I have owned several Toyotas and never experienced a continuous leak.
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by Newcar2024
Feb 22, 2024 -
Koons Arlington Toyota responded
I'm sorry to read about your experience with the new car delivery. It's certainly not our standard practice to dismiss customer concerns or deliver vehicles without all essentials in place, including wiper fluid. The leaking issue you mentioned is also concerning and we'd like a chance to look into this further for you. Please reach out at your earliest convenience so we can address these issues directly.
Thank you,
Kaleb Vankinscott - Customer Relations Manager - 703-522-6000 ext 13140
As I’ve indicated here already service was excellent.
This room is redundant mismis is
This room is redundant mismis is
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by Jeffreyreamy
Service Price Transparency
Feb 09, 2024 -
Koons Arlington Toyota responded
Thank you for reviewing Koons Arlington Toyota! We truly appreciate your business!
Excellent service.
Very convenient location. Staff friendly and efficient. Everything went smoothly. I would recommend this dealership.
Very convenient location. Staff friendly and efficient. Everything went smoothly. I would recommend this dealership.
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by Squib
Service Price Transparency
Nov 20, 2023 -
Koons Arlington Toyota responded
We're delighted to know you had a smooth and efficient experience at Koons Arlington Toyota! Thanks for recommending us, and safe travels!