Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales | Page 13

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
193 Reviews

Oscar speaks Spanish fluently.

4.8

193 Reviews

Write a Review

193 Reviews of Oscar Canales

April 02, 2025

Dealership Rating
Employee Rating

The service person did an outstanding job on the repairs needed on my. After that the service on my car was done within an hour. More

by Luciusb338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Koons Arlington Toyota responded

Lucius, we're delighted to hear that our team at Koons Arlington Toyota provided you with efficient and outstanding service. Thanks for sharing your experience!

March 12, 2025

Dealership Rating
Employee Rating

No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . More

by anis_enothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Koons Arlington Toyota responded

Anis, thank you for highlighting the straightforward and excellent service at Koons Arlington Toyota! We appreciate your feedback and look forward to serving you again.

March 08, 2025

Dealership Rating
Employee Rating

I had a terrible experience and will not come here again. I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered b More

by vikvader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 30, 2024

Dealership Rating
Employee Rating

The service was prompt and efficient. The service advisor explained all the needed maintenance for my 2017 Sienna. More

by Super
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2024

Dealership Rating
Employee Rating

Great service and good customer approach. I am so happy with service maintenance and sales team More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Garcia

Dec 16, 2024

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota! We hope to see you again down the road!

November 27, 2024

Dealership Rating
Employee Rating

As always, the Koon team is ready to help with anything we need. The Oscar advisory service is really proactive. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Koons Arlington Toyota responded

Gabriel, we're delighted to hear that the Koons Arlington Toyota team have been so helpful! Thanks for sharing your experience with us.

July 09, 2024

Dealership Rating
Employee Rating

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Koons Arlington Toyota responded

We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!

Jul 10, 2024

berhanu_goshu responded

I am glad to get service at Koons Arlington

February 22, 2024

Dealership Rating
Employee Rating

Delivered a brand new car to me without wiper fluid. Dismissed my questions. New car also leaked a greasy substance. Was told that this is normal for all cars all the time each time they are parked. More

by Newcar2024
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Belhadi

Feb 22, 2024

Koons Arlington Toyota responded

I'm sorry to read about your experience with the new car delivery. It's certainly not our standard practice to dismiss customer concerns or deliver vehicles without all essentials in place, including wiper fluid. The leaking issue you mentioned is also concerning and we'd like a chance to look into this further for you. Please reach out at your earliest convenience so we can address these issues directly. Thank you, Kaleb Vankinscott - Customer Relations Manager - 703-522-6000 ext 13140

February 09, 2024

Dealership Rating
Employee Rating

As I’ve indicated here already service was excellent. This room is redundant mismis is More

by Jeffreyreamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota! We truly appreciate your business!

November 18, 2023

Dealership Rating
Employee Rating

Excellent service. Very convenient location. Staff friendly and efficient. Everything went smoothly. I would recommend this dealership. More

by Squib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Koons Arlington Toyota responded

We're delighted to know you had a smooth and efficient experience at Koons Arlington Toyota! Thanks for recommending us, and safe travels!

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