Oscar Escobedo

Efficient process, you come in and they move as quickly as possible. Snacks, coffee and water provided and TV entertainment help to pass the wait times. as possible. Snacks, coffee and water provided and TV entertainment help to pass the wait times. More

by LASE180 Verified Customer Verified Customer

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I was particularly disappointed with the service I had received. Oscar in particular was clueless about what was going on the entire time I had interacted with him. I gave him very specific directions for received. Oscar in particular was clueless about what was going on the entire time I had interacted with him. I gave him very specific directions for what I needed done and he had disregarded them and proceeded to add extra services on top of what I had explicitly limited him to. Then, he added charges to the service without my approval or permission. Additionally, he was unaware of which vehicle was mine. It just shows me how little they actually care about their customers, especially Oscar. I was very underwhelmed with this dealership and will not be using their services moving forward. I hope you don't make the same mistake I did. There are other Kia dealerships in Orlando that do not have these issues. More

by Dev Verified Customer Verified Customer

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Couldn't find my extended warranty in there system had 2 employees fighting infront of me about how I had the warranty and one saying I didn't then when the next day and service manager pulled it right up employees fighting infront of me about how I had the warranty and one saying I didn't then when the next day and service manager pulled it right up More

by FERRYMEGAN13 Verified Customer Verified Customer

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The prices are that of a KIA dealer, but so far I have had great service when dealing with the service department. The time estimated for the work to be done is pretty accurate to time it really took. had great service when dealing with the service department. The time estimated for the work to be done is pretty accurate to time it really took. More

by SHAUNMHUGGINS Verified Customer Verified Customer

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All the employees here are always nice and very helpful. Oscar was very patient in explaining things to me. Oscar was very patient in explaining things to me. More

by pwgilbert Verified Customer Verified Customer

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Was treated with respect and everybody I interacted with was super courteous. Didn’t take much time for service to be completed either. Overall a great experience. was super courteous. Didn’t take much time for service to be completed either. Overall a great experience. More

by GONZALEZ.EDWARD1996 Verified Customer Verified Customer

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Excelente atención rápidos y muy ate flexibilidad en los pagos gracias los recomiendo envían información exacta de los detalles del carro pagos gracias los recomiendo envían información exacta de los detalles del carro More

by VICMAR Verified Customer Verified Customer

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Great dealreship! Had a wonderful experience and the service for my vehicle was thorough and expedient! I appreciate everyone that works or is involved with Greenway K Had a wonderful experience and the service for my vehicle was thorough and expedient! I appreciate everyone that works or is involved with Greenway Kia East!! More

by queondric95 Verified Customer Verified Customer

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The rear car seats were detached from the rail. The mat we use for the floor was damaged by your employee’s. Someone left pliers between the sliding door and it has some dents. The carpet was le The mat we use for the floor was damaged by your employee’s. Someone left pliers between the sliding door and it has some dents. The carpet was left dirty after worker dirty it. The tire key lock is missing from its box so your employees used it instead of using their own so now you need to provide me with one for my car. Your employees had AC on blast like they pay for the vehicle fuel. Vehicle was left in a tight area where it was hard to avoid colliding with other vehicles. More

by ERIKAQ70 Verified Customer Verified Customer

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All the staff, from the valets to advisors were very friendly. The process was smooth and fast. friendly. The process was smooth and fast. More

by Vedapatel05 Verified Customer Verified Customer

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