Oscar LiDonni | Page 5

Where do I even start?! From beginning to end this dealership is a 5 star level of customer service. Joe Rizzo is AWESOME! Very tentative, honest, and greatly detailed. I also loved the full staff! Ro dealership is a 5 star level of customer service. Joe Rizzo is AWESOME! Very tentative, honest, and greatly detailed. I also loved the full staff! Ronnie and Michelle were rockstars, and honestly everyone made me feel super comfortable in the environment, no pressure and slow to walk me through every detail. Jordan in registration is also AMAZING!! She stayed late so that I could leave same day with the car. I am one happy lady! More

Report | Print

BEST people, price, ethics, honesty, kindness. If you don't stop in your making a big mistake. All departments are fair, and phenomenal and helpful. I don't know why they don't list the PARTS department don't stop in your making a big mistake. All departments are fair, and phenomenal and helpful. I don't know why they don't list the PARTS department here, but they need to. If it wasn't for the PARTS MANAGER Quoting me a 'oh my God" price, and offering that price if I bought my car from CLAY, I would have not stopped in. PARTS Department needs recognition. Sean S. Was my salesman, Patrick F, and Sean S sold me a Forester for a phenomenal price and he was very nice to work with. I will return here for all my new cars needs. Finance was also great Phil G. More

Report | Print

Eddie has been a great help through tough times If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and w If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and went out of his way to make our experience simple and efficient. We're about to be deployed overseas in a few months and with the uncertainly around that, I'm thankful we went to Clay Subaru. More

Report | Print

My 14th Subaru Clay Subaru is my family dealership, they strive for success all the way. Your never forgotten and my experience is always 100%. Loving my new 2020 Su Clay Subaru is my family dealership, they strive for success all the way. Your never forgotten and my experience is always 100%. Loving my new 2020 Subaru Impreza Sport Sedan. More

Report | Print

Best first car buying experience This is my first car I bought, and they made it so easy and straight forward and helped me every step of the way to make the car buying experience gre This is my first car I bought, and they made it so easy and straight forward and helped me every step of the way to make the car buying experience great. More

Report | Print

Great Turn Around by Sales Manager Oscar LDonni! General Manager Oscar LDonni and Sales Advisor Laura Schiffer not only addressed my previously poor experience with another Sales Advisor at Clay Suba General Manager Oscar LDonni and Sales Advisor Laura Schiffer not only addressed my previously poor experience with another Sales Advisor at Clay Subaru but stepped it up to an outstanding experience. They both went above and beyond bringing my vehicle to me after I was unable to drive. I now have a Subaru Forester I love and received customer service that exceeded my expectations. Thank you Oscar for all your hard work and connecting me with both Laura and Ed Pavlovsky. More

Report | Print

Highly recommended From sales to service, I had a wonderful experience buying my car. The sales people were helpful, not push and accommodated my needs. This to me is re From sales to service, I had a wonderful experience buying my car. The sales people were helpful, not push and accommodated my needs. This to me is refreshing. After the purchase they continue to treat me like a number one priority which is what will make me go back again. The service department is very professional too and for the first time, I plan to do all my future servicing with the dealership (Clay's). More

Report | Print

Very helpful and supportive purchase of a car in one day. I found Clay Subaru employees to be knowledgeable and attentive. Even when the salesperson I was working with, Franco Cortina, was off doing an erran I found Clay Subaru employees to be knowledgeable and attentive. Even when the salesperson I was working with, Franco Cortina, was off doing an errand, if I had a question filling out a form, or answering a question from my insurer, I was able to ask others and they were very polite and helpful. Franco was a great combination of attentiveness, knowledge, yet not "overly-hovering." I don't think he really believed me at first when I said I was going to buy a car from him that day, but even at the beginning when he was probably skeptical, he was very polite, attentive, answered questions, and allowed me to test drive all 3 models I asked for. I thought he facilitated the prcoess quite well. Once he realized I was definitely buying a car, he really made the paperwork go as fast as possible. While it was a long process, I cannot fault Clay Subaru or Franco--it clearly takes time to get all the state required paperwork done, and Franco did a good job checking in with me each step of the way. He has checked in since I purchased the car as well and I have appreciated it, facilitating the inspection sticker process and my learning curve on this brand new car. I would recommend Franco and Clay Subaru for easing the purchase of a car! I don't know about the service yet as I have yet to bring the new car in, but based on this experience, I am not at all concerned. More

Report | Print

Wonderful experience The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and took their time to explain the different vehicles to me. They were very knowledgeable about the product. I bring all my vehicles in for repairs and the service staff is very prominent in get me out at a timely fashion. More

Report | Print

No hassle I searched for cars over the internet. I received an email asking which trim and options I wanted. I looked at Clay's listing of new Outbacks and sele I searched for cars over the internet. I received an email asking which trim and options I wanted. I looked at Clay's listing of new Outbacks and selected several stock #'s. They sent me a fantastic quote which they honored. It was nice not to get hassled. Everyone in the showroom were pleasant. My wife and I love our new Tungsten Metallic colored Outback. I recommend Clay Subaru and our salesperson Joe Caporizzo. More

Report | Print