Otis Louden
Otis Louden at Jim Ellis Buick GMC Mall of GA

Otis Louden

Sales Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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rated
3 Reviews

Dealership Experience

11 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

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rated

3 Reviews

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3 Reviews of Otis Louden

August 01, 2025

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Employee Rating

We had a wonderful experience at Jim Ellis GMC and we LOVE our new Yukon Denali! Every person we encountered was excellent to work with. More

by AMYTBENTON10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Andrey Nikolaev

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

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Employee Rating

Your finance guy was an xxxxxxx, the process which should have taken less than 30 mins took 90. We had a check from bank already filled out they had taken all of our information prior to us arriving at deale More

by nitesh0207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrey Nikolaev

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0884 at your earliest convenience to discuss how we can turn your experience into a positive one.

June 02, 2025

Dealership Rating
Employee Rating

Amazing experience and love this dealership! !! Otis, Javon and Sami went above and beyond and took great care of our family. More

by dennisday16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jun 07, 2025

dennisday16 responded

Thank you all so much! You all truly are Great.

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