Otis Louden

I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear fr He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear from start to finish. Highly recommend! More

by adamtom00 Verified Customer Verified Customer

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Friendly and professional. Answered all my questions and move me through the process quickly and easily Answered all my questions and move me through the process quickly and easily More

by pburrows Verified Customer Verified Customer

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We had a wonderful experience at Jim Ellis GMC and we LOVE our new Yukon Denali! Every person we encountered was excellent to work with. LOVE our new Yukon Denali! Every person we encountered was excellent to work with. More

by AMYTBENTON10 Verified Customer Verified Customer

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Your finance guy was an xxxxxxx, the process which should have taken less than 30 mins took 90. We had a check from bank already filled out they had taken all of our information prior to us arriving at deale have taken less than 30 mins took 90. We had a check from bank already filled out they had taken all of our information prior to us arriving at dealership. When I asked him how long more it would take he got upset and rudely said “I’ll let you know when I am done” once we were in his office his attitude went from bad to worst, forget about congratulating us on purchasing new vehicle and saying thank you. He push the yellow envelope towards us and said you’re done. More

by nitesh0207 Verified Customer Verified Customer

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Amazing experience and love this dealership! !! Otis, Javon and Sami went above and beyond and took great care of our family. !! Otis, Javon and Sami went above and beyond and took great care of our family. More

by dennisday16 Verified Customer Verified Customer

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