Otis Smith | Page 8

They do excellent work they respect the customers they address the issues at hand not to much a wait time try to answer any questions address the issues at hand not to much a wait time try to answer any questions More

by kpotts1 Verified Customer Verified Customer

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My wife and and I have been a customer for 25 years and we have purchased over eight new vehicles from Nissan Of South Holland. They have outstanding service all around. we have purchased over eight new vehicles from Nissan Of South Holland. They have outstanding service all around. More

by KEVIN VANN Verified Customer Verified Customer

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Great great people Great people good service good attitudes very positive people keep up good work don’t find to many good people like this anymore love the people and Great people good service good attitudes very positive people keep up good work don’t find to many good people like this anymore love the people and service thank you More

by sabina.archer Verified Customer Verified Customer

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Customer service I purchased a Jeep a week ago. Had to bring it in a week later for brakes rotors and a detailing and also be without a car for entire day. Customer se I purchased a Jeep a week ago. Had to bring it in a week later for brakes rotors and a detailing and also be without a car for entire day. Customer service was horrible some sales representatives feel they can talk to a customer in anyway. I was sold a car that looked like someone had just turned it in garbage in car juice spills on the interior, I was told all things would be taken care of by the time I picked the car up for purchase. When I took car to service center I got there at 8:00 am to be told that the salesman left no notes stating the car needed work that nissan would cover so I then I had to leave to wait for the salesman to speak with the service center to bring the car back to be worked on. Another inconvenience then when work completed I was told I would receive a call I never received a call so I had to call once I realized it has gotten late with no communication from the dealership only to be told let them check and see where my car is and good thing I called because he was about to leave for the day. They found my car sitting at detail shop and had someone bring it to dealership only once I called. Brung car in with half tank of gas returned on quarter tank. Received car today and guess what brakes are still squeaking. Irritated and will never recommend or shop at Nissan South Holland again. More

by Powelchanta Verified Customer Verified Customer

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Recall I had to bring my car in for a recall. I did not wait long because I came back to pick my car up when they was finish. I had to bring my car in for a recall. I did not wait long because I came back to pick my car up when they was finish. More

by helenlbelt Verified Customer Verified Customer

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Great customer service, Steve did a great job. Thank you Like customer service, like the service and enjoy the hospitality of most of the employees that I've came in contact with. Thank you Nissan. Like customer service, like the service and enjoy the hospitality of most of the employees that I've came in contact with. Thank you Nissan. More

by raydelllacey Verified Customer Verified Customer

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Nissan Service Quick service. They got me in and out. They also provided refreshments while I waited. They also wash my car. It was a good experience. Quick service. They got me in and out. They also provided refreshments while I waited. They also wash my car. It was a good experience. More

by timedward1 Verified Customer Verified Customer

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Fantastic The service was very good and curtious and staff very knowledgeable and attentive they where fantastic i would recommend this dealership to any one lo The service was very good and curtious and staff very knowledgeable and attentive they where fantastic i would recommend this dealership to any one looking to buy a vehicle new or used . More

by Greg.t Verified Customer Verified Customer

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Buying a new car at 94 Nissan in South Holland Il Very professional and knowledgeable about your products and easy to talk to answered all my questions .I would recommend you to my friends that are in Very professional and knowledgeable about your products and easy to talk to answered all my questions .I would recommend you to my friends that are interested in buying a Nissan. More

by winfredtate Verified Customer Verified Customer

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Bait and Switch I visited this dealership due to the pricing they had on their website. Prior to going, I contacted a salesman and confirmed the price (including ask I visited this dealership due to the pricing they had on their website. Prior to going, I contacted a salesman and confirmed the price (including asking specifically about the rebates which were included). The salesman confirmed the pricing on their website. Upon traveling 4 hours to the dealership, they raised the price of the vehicle on me by nearly $5,000. They tried telling me this was due to rebates; however, after I showed them their website AND the salesman confirmed what he told me, they admitted the price they put on the internet was accurate and they were just raising the price. They then offered to sell me the vehicle for the price on their website. This is an unethical business practice and is designed to lure you to their dealership and then pressure you into paying more for a vehicle. I will never do business with a company that practices this type of bait and switch. More

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