Ovais Mughal

Friendly and low pressure. Negotiation went smoothly. Paper work took hours. I don't have 15 words to say. Negotiation went smoothly. Paper work took hours. I don't have 15 words to say. More

by jystockton Verified Customer Verified Customer

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She was super patient with my request to test drive three vehicles and then staying late to help with my purchase. vehicles and then staying late to help with my purchase. More

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Wonderful from start to finish! Fabulous staff, especially Adrian and Vanessa in Sales! And Ovais in Finance! So happy we found your dealership and our beautiful new CX50 hybrid! Fabulous staff, especially Adrian and Vanessa in Sales! And Ovais in Finance! So happy we found your dealership and our beautiful new CX50 hybrid! More

by bettylandry Verified Customer Verified Customer

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I appreciated that the salesmen were not pushy, they answered my questions satisfactorily and even though I was “just looking”, I ended up buying. Very happy with my purchase. answered my questions satisfactorily and even though I was “just looking”, I ended up buying. Very happy with my purchase. More

by Kerrilee Verified Customer Verified Customer

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Very good sales staff. Not pushy. Even the sales pitch for the extended warranty was low pressure and done well. So well presented we actually bought it Not pushy. Even the sales pitch for the extended warranty was low pressure and done well. So well presented we actually bought it More

by jeanesfamily Verified Customer Verified Customer

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Duc Nguyen was an exceptional help to me in purchasing a new vehicle. He was patient, knowledgeable and sincere in his actions and efforts. new vehicle. He was patient, knowledgeable and sincere in his actions and efforts. More

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Great dealership with plenty of amenities while waiting. Friendly employees all the way around from the salesperson to the sales manager. Lots of perks when buying a car from Elk Grove Mazda as well. Only c Friendly employees all the way around from the salesperson to the sales manager. Lots of perks when buying a car from Elk Grove Mazda as well. Only complaint was that it took close to three hours after agreeing to buying a car until we were driving out the door. Was told they only had one finance person there. All in all we were at the dealership for over 6 hours total but we did walk out with the car we wanted for the deal we wanted so we’re happy about that. Shout out to Eric for helping us out and providing excellent customer service, he went above and beyond to ensure a deal was made. He was never pushy and actually listened to everything I said. Probably the best salesperson I EVER dealt with. I would definitely buy from him again and again! More

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Fast process, in and out. Broke down everything in a simple way that didn’t feel rushed or like you were on their time. Broke down everything in a simple way that didn’t feel rushed or like you were on their time. More

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Duc was great. Took time to explain everything. Was very easy to work with. Thank you! Took time to explain everything. Was very easy to work with. Thank you! More

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Very cooperative and helpful. Their patience helped decision making an easy process. They even allowed me to go home and bring the pink slip of the trade in car Their patience helped decision making an easy process. They even allowed me to go home and bring the pink slip of the trade in car More

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