Ovais Mughal | Page 2

Vanessa at Mazda of Elk Grove went above and beyond to make both my partner and I comfortable and well informed of our buying experience. The price on the paper matched the price out the door for our vehi make both my partner and I comfortable and well informed of our buying experience. The price on the paper matched the price out the door for our vehicles and we appreciated the honest buying experience. They were so kind to us that we bought another vehicle from Mazda of Elk Grove 2 weeks after! Please give this business a try if you're in the market for classy, sporty, and desired vehicles. Vanessa kept business professional, honest, and rewarding. We are grateful to have had her help. More

by kn08240 Verified Customer Verified Customer

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Buying a car can usually be a stressful process, but working with Thomas made the experience smooth, comfortable, and enjoyable. He was very personable, patient, and knowledgeable about Mazda vehicles, working with Thomas made the experience smooth, comfortable, and enjoyable. He was very personable, patient, and knowledgeable about Mazda vehicles, not only as a salesperson but also from personal ownership experience, which made me feel much more reassured throughout the process. He took the time to answer any questions, explained everything clearly, and didn't make me feel pressured. I appreciated his honesty and insight from beginning to end. I am extremely happy with my purchase and very grateful to have had him as my salesperson. I would recommend working with Thomas to anyone considering a Mazda. Ovais from financing was great too. The financing portion can be one of the most tedious parts of buying a car with all the paperwork and signing involved, but he knew exactly what he was doing and made the entire process go by smoothly. His personable approach helped finish off an already great Mazda experience. Thank you both. More

by karenvespinoza92 Verified Customer Verified Customer

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They are so professional in giving us all the details that we ask/ need to know about the car we prefer. And they are amazing !!!😊 that we ask/ need to know about the car we prefer. And they are amazing !!!😊 More

by geo.clamor Verified Customer Verified Customer

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Jack was great and very funny and helped explain things about the car and was helpful about the car and was helpful More

by torialways92 Verified Customer Verified Customer

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Vanessa and Ovais were great! Vanessa’s knowledge of the vehicles and her great customer service made the entire experience very welcoming! I felt heard and understood and left wi Vanessa’s knowledge of the vehicles and her great customer service made the entire experience very welcoming! I felt heard and understood and left with the biggest smile and new big girl car! Thank you so much to everyone who helped! I will definitely recommend Vanessa and the team to family and friends! Go Mazda! More

by Kedina.monroe9 Verified Customer Verified Customer

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Best experience at a dealer ever. Absolutely no pressure to buy and I left with a great deal. Got the family treatment which made a usual anxiety inducing experience a little more smo Absolutely no pressure to buy and I left with a great deal. Got the family treatment which made a usual anxiety inducing experience a little more smooth. Would 100% recommend to family and friends. More

by marielag4697 Verified Customer Verified Customer

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Excellent customer service by the manager and the sales person. The staff were very friendly. Kudos to Manager for ordering us a lunch as it was busy day while we purchased the vehicle. Will buy again from person. The staff were very friendly. Kudos to Manager for ordering us a lunch as it was busy day while we purchased the vehicle. Will buy again from them. More

by sushantnaik11 Verified Customer Verified Customer

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Fred and Vanessa were excellent and worked with us and made the experience enjoyable. Thank you made the experience enjoyable. Thank you More

by chernandez900 Verified Customer Verified Customer

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A very pleasant and professional experience we had in the purchase of our vehicle from Mazda of Elk Grove. Highly recommend Eric and his team for your vehicle needs. purchase of our vehicle from Mazda of Elk Grove. Highly recommend Eric and his team for your vehicle needs. More

by shivraghwan Verified Customer Verified Customer

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I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and listened to me of what my wants and needs were when I came looking for a vehicle. She was not pushing at all. She was very transparent. The moment I walked in she helped me she even responds to text messages when she’s not at work regarding concerns or things that I’m hoping to get on my car she does not ignore you and she’s always extremely professional the manager Shea. She was outstanding. She helped me with a concern. I had shortly after I bought the car and it was handled correctly. No questions asked finance is also amazing. Everybody at this dealership has been great service department. Brianna and service is absolutely amazing. Also, thank you for the help and treating me like family. More

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