Ovais Mughal
Ovais Mughal at Mazda of Elk Grove

Ovais Mughal | Page 2

Finance Manager (Speaks Urdu/Hindi)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Ovais Mughal

April 27, 2026

Dealership Rating
Employee Rating

Best experience at a dealer ever. Absolutely no pressure to buy and I left with a great deal. Got the family treatment which made a usual anxiety inducing experience a little more smo More

by marielag4697
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re happy to hear you felt comfortable throughout the process and that our team was able to create a relaxed, no pressure environment while helping you find a deal you were happy with. It’s great knowing the experience felt smooth and welcoming, especially during what can often be a stressful decision. We truly appreciate your recommendation and look forward to seeing you again in the future.

April 26, 2026

Dealership Rating
Employee Rating

Excellent customer service by the manager and the sales person. The staff were very friendly. Kudos to Manager for ordering us a lunch as it was busy day while we purchased the vehicle. Will buy again from More

by sushantnaik11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Lauture , Anahi Salas Hernandez

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear the team made your visit a positive one and that you felt well taken care of throughout the purchasing process. It’s great to know the staff’s attentiveness helped make a busy day more comfortable and enjoyable for you. We truly appreciate your kind words and look forward to seeing you again in the future.

April 26, 2026

Dealership Rating
Employee Rating

Fred and Vanessa were excellent and worked with us and made the experience enjoyable. Thank you More

by chernandez900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Solis

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re proud to hear Fred and Vanessa were able to support you throughout your visit and help make the process a positive and enjoyable one. It’s great knowing their teamwork made a difference in your experience. We truly appreciate your feedback and look forward to seeing you again.

April 14, 2026

Dealership Rating
Employee Rating

A very pleasant and professional experience we had in the purchase of our vehicle from Mazda of Elk Grove. Highly recommend Eric and his team for your vehicle needs. More

by shivraghwan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Fernandez Cervantes

Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your recommendation and for sharing your experience. We’re glad your purchase process was smooth and enjoyable from start to finish, and that our team was able to provide excellent and attentive service during your visit. We appreciate your support and look forward to assisting you again in the future!

April 10, 2026

Dealership Rating
Employee Rating

I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li More

by Gerald. S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2026

Mazda of Elk Grove responded

Thank you for sharing your thoughtful review. We’re thrilled to hear your experience with our team has been consistently positive across every department and that everyone was able to deliver the kind of attentive, supportive service we always strive to provide. We truly appreciate your trust and are grateful to have you as part of our Mazda of Elk Grove family.

April 07, 2026

Dealership Rating
Employee Rating

Thomas W. the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would More

by sweetchildofwine
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , Thomas Widener

Apr 08, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad Thomas and our team were able to provide an attentive and supportive experience that met your needs. Your recommendation means a lot, and we appreciate your trust in Mazda of Elk Grove

April 07, 2026

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Employee Rating

Eric is an excellent sales rep. He is very knowledgeable about the vehicles and his demeanor is calm and laid back. More

by dion_walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Fernandez Cervantes

Apr 08, 2026

Mazda of Elk Grove responded

Thank you for your feedback. Eric’s commitment to helping customers feel informed and comfortable reflects the high standards we strive to maintain. We truly appreciate your trust and support!

March 19, 2026

Dealership Rating
Employee Rating

Anahi was super nice and welcoming. She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions More

by ninavang2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez , Anahi Salas Hernandez

Mar 19, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re glad Anahi provided such welcoming, and attentive service during your visit and took the time to give clear and detailed information and recommendations. It's great to know you had a positive experience and we look forward to assisting you again in the future.

March 13, 2026

Dealership Rating
Employee Rating

That’s great, thank you. They were very friendly and even shared a video of the oil change. It was really helpful. More

by Eka Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We are glad you enjoyed the transparency and clear guidance we aim for when providing service to our customers. It was a pleasure to be able to assist in getting your vehicle running and back on the road.

March 04, 2026

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Employee Rating

It wasn't bad ,but it was disappointing buying my first new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of th More

by joseecampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear you found our dealership clean and welcoming, but we’re sorry your first new car purchase didn’t meet your expectations. We apologize for the inconvenience of having to return to complete paperwork. Our goal is always to make the buying process as smooth as possible, and your feedback will help us ensure better communication and preparation in the future.

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