Owen Long
Owen Long at W&L Subaru

Owen Long | Page 7

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
321 Reviews
4.8

321 Reviews

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321 Reviews of Owen Long

August 30, 2025

Dealership Rating
Employee Rating

I have had at least 10 Subarus from this dealership. I've always had great service. More

by amylmartin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

We greatly appreciate all of your repeat business over the years! If you need anything at all just let us know!

August 30, 2025

Dealership Rating
Employee Rating

very courteous professional dealership listened to concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time More

by debloom310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 29, 2025

Dealership Rating
Employee Rating

Everyone is friendly and very attentive to the customers. When I brought my car in without an appointment because I heard a loud bearing noise, they immediately got it in and completed the service quickly. More

by maxwell.darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams, Matt Gilbert

Sep 02, 2025

W&L Subaru responded

Thank you for your review and for sharing your feedback with us! Have a great day!

August 29, 2025

Dealership Rating
Employee Rating

Very professional and friendly. .. fast service with great communication. Very happy with my choices here. More

by autumnanjil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

We are delighted that you had a great service experience here! Thank you so much!

August 19, 2025

Dealership Rating
Employee Rating

Excellent. Lovely waiting area with complimentary beverage and snack while you waited. It is also pet friendly. More

by henny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Aug 20, 2025

W&L Subaru responded

We're very pleased that you enjoy our comfortable customer lounge and free snacks and drinks! Thanks for the review!

August 16, 2025

Dealership Rating
Employee Rating

Customer service is very good. I’m very impressed. My and wife and I would rather drive 90 minutes to you guys than 20 minutes to Steve Moyer in Leesport. More

by barnz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

W&L Subaru responded

Thank you so much for making the trip to our dealership! We appreciate your business!

August 13, 2025

Dealership Rating
Employee Rating

Quality dealership with quality workers. Owen is courteous, respectful and works very hard to accommodate each customer More

by charlie_17866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Aug 14, 2025

W&L Subaru responded

Thank you so much for your business!

August 07, 2025

Dealership Rating
Employee Rating

The dealership was great. I did text and ask for the part number and the person never responded. More

by Nakita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Aug 08, 2025

W&L Subaru responded

Thanks for the review!

August 06, 2025

Dealership Rating
Employee Rating

We came in for a replacement inspection sticker since we got a new windshield. We didn't have an appointment and it was just around lunch time. They got us in and out in less and 20 minutes. Great service! More

by jquick3
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Aug 07, 2025

W&L Subaru responded

Thank you for taking the time to review your experience in our service department! It was a pleasure helping you!

August 03, 2025

Dealership Rating
Employee Rating

Took my car in for routine visit, expected it to be a few days since they were fitting it in for me. To my surprise it was done the same day More

by dlmengel
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Aug 04, 2025

W&L Subaru responded

Thanks for your review! We're happy to have been able to get you back on the road in no time!

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