Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
368 Reviews
4.7

368 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

Languages Spoken

English English

368 Reviews of Owen Suarez

June 09, 2025

Dealership Rating
Employee Rating

My check engine light went on so I came to the service department to scan and diagnose any problem. The service entry always looks clean and upbeat. From start to finish the visit was treated with courte More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your awesome review! We’re thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was positive, especially with our service department. It’s great to know that our team treated you with courtesy and professionalism. We appreciate your confidence in us and are glad to have taken care of your vehicle. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 09, 2025

Dealership Rating
Employee Rating

Service advisor was very rude a few months back screaming at me about my speaker being blown in my brand new 2025, told me “i probably play the music too high, and maybe i should listen to a diffrent genre o More

by jfinley
Recommend Dealer
No
Jun 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand how frustrating it can be to feel treated disrespectfully, especially regarding your new 2025 vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide the best service to our customers, and we appreciate your feedback as it helps us improve. I encourage you to reach out to me directly so we can address your concerns further. Your satisfaction is important to us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 06, 2025

Dealership Rating
Employee Rating

My Experience at this dealership, was amazing, finance manager, Mr. Riley held his word one thousand percent from my purchase last year to my brand new car this year! Thank you so much!! My salesman, Andr More

by Rongross2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Ron! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was amazing. It's great to know that Mr. Riley, Andrew, and Owen provided you with exceptional service. We appreciate your trust in us and look forward to being your go-to dealership for all your future needs. Thank you for choosing us! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

June 06, 2025

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Employee Rating

I’ve already written a google review but was very disappointed in my experience. My father passed away last year and we inherited his 2020 C8. He had bought 3 cars from your dealership so I figured I More

by nressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We truly appreciate your feedback and understand your disappointment, especially given the sentimental value of the 2020 C8. At Advantage Chevrolet of Hodgkins, we strive to provide high-quality service. Your concerns regarding the handling of your vehicle and the wash service have been noted, and we recognize how important this is to you. I encourage you to reach out to us directly so we can address your experience more thoroughly. Thank you for bringing this to our attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 04, 2025

Dealership Rating
Employee Rating

I had a very nice and pleasant visit. Your staff was communicative and the waiting area had internet and comfortable seating. More

by rodriguez831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I am thrilled to hear that you had a pleasant visit to Advantage Chevrolet of Hodgkins. Our team strives to provide excellent service and a comfortable atmosphere for our valued customers. We appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 04, 2025

Dealership Rating
Employee Rating

Owen was able to assist my service needs quickly and at a reasonable price. I will always have my vehicle service at Advantage! More

by FELIPEA0
Recommend Dealer
Yes
Jun 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that Owen was able to assist you with your service needs quickly and at a reasonable price. We appreciate your loyalty to Advantage Chevrolet of Hodgkins and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 26, 2025

Dealership Rating
Employee Rating

Amazing, Awesome, Friendly, knowledgeable, Great Service, Clean, Latest Technology equipment, Nice Location, Great Staff And Leadership! More

by STEVENE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your glowing review, Steven! I'm thrilled to hear that you had such a positive experience at Advantage Chevrolet of Hodgkins. It's wonderful to know that you found our team to be friendly and knowledgeable, and that you appreciated our clean facilities and the latest technology. We truly value your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 23, 2025

Dealership Rating
Employee Rating

They did a review of my brakes for me and showed me the video they took, i liked their service More

by ann.barry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that you appreciated our brake service and the video we provided at Advantage Chevrolet of Hodgkins. Our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit and see what we can do to earn your 5-star rating. Thank you! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 16, 2025

Dealership Rating
Employee Rating

Carolina was very knowledgeable of the service I needed/requested and extremely helpful super easy to work with. More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

May 16, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that Carolina provided you with knowledgeable and helpful service. At Advantage Chevrolet of Hodgkins, we always aim to make your experience as easy and pleasant as possible. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 12, 2025

Dealership Rating
Employee Rating

I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

May 12, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your confidence in our Service Department at Advantage Chevrolet of Hodgkins. It's great to hear that Carolina and Owen provided clear communication regarding your vehicle's needs. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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