Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
377 Reviews
4.7

377 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Languages Spoken

English English

377 Reviews of Owen Suarez

August 24, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff. A good experience even though I waited- nice waiting area- clean More

by jkkjwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that you found our staff friendly and courteous and that you enjoyed our clean waiting area at Advantage Chevrolet of Hodgkins. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 22, 2025

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Employee Rating

Short wait. ..oil change and tire rotation were done in less time than was quoted More

by KickBend
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Aug 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I'm glad to hear that your oil change and tire rotation at Advantage Chevrolet of Hodgkins were completed faster than expected. We appreciate your trust in us and look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 20, 2025

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Employee Rating

This car dealer does what a car dealer is supposed to do. I really don't have 15 words More

by Dechane
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! We appreciate your feedback and are glad to hear that Advantage Chevrolet of Hodgkins met your expectations. We look forward to serving you again! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

August 05, 2025

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Employee Rating

Third appointment to repair a defective compass module it’s been over a week and everything is working fine hats off to the Advantage Chevy service department. More

by weeping_willow_01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that everything is working well with your compass module. Our service team at Advantage Chevrolet of Hodgkins strives to provide the best experience for our customers, and your recognition means a lot to us. We look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 23, 2025

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Employee Rating

The service department is good at what they do however having to come in twice for a module replacement only to be told the last two were defective and I have to come back again for a third attempt erodes More

by weeping_willow_01
Recommend Dealer
Yes
Jul 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate your understanding of our service team's efforts, though we recognize the inconvenience you've experienced with the module replacement. Your loyalty is important to us, and we understand the frustration of needing multiple visits. Please contact us directly at Advantage Chevrolet of Hodgkins so we can work together to resolve this issue efficiently. We’re committed to providing you with the best possible outcome on your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 15, 2025

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Owen was great to work with! He helped me get the answers about the recall on my vehicle and do additional services I wanted. I look forward to working with Advantage service dep More

by TWEETYDJ
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words, Tweety! We’re glad to hear that Owen was able to assist you with the recall questions and additional services for your vehicle. Your satisfaction is important to us, and we look forward to serving you in the future at Advantage Chevrolet of Hodgkins. Don’t hesitate to reach out with any further questions or needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 05, 2025

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I go to Advantage of Hodgkins strictly because of the service that Carolina provides. Carolina is the only advisor that I will see when having my vehicle serviced. She ensures that my vehicle is serviced More

by matthew.mahoney1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jul 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Matthew! I'm thrilled to hear that Carolina has consistently provided you with exceptional service at Advantage Chevrolet of Hodgkins. It's great to know that her thoroughness and professionalism have made your experience worth the drive, even with other dealerships closer to home. We appreciate your feedback and look forward to continuing to serve you and your vehicle needs in the future. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 21, 2025

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I always take my cars to this shop. I have never had a problem with them. They always communicate with you and my car is done on time. More

by isabel.j.miranda
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Jun 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Isabel! We appreciate your loyalty to Advantage Chevrolet of Hodgkins and are thrilled to hear that you consistently have a positive experience with us. Timely communication and service are important to us, and it's great to know we're meeting those expectations for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 19, 2025

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Advantage Chevrolet of Hodgkins is a top tier dealership with a great service department. I called to get a service appointment and to my amazement got one the same day. The staff here is very friendly and More

by JMBANDIT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Advantage Chevrolet of Hodgkins. It's fantastic to know that Owen was able to keep you informed and provide excellent service. We appreciate your kind words about our team and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 18, 2025

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Employee Rating

Always satisfied with serving and parts Work is done promptly and work done right the first time More

by Mars8906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I appreciate your trust in Advantage Chevrolet of Hodgkins for your service and parts needs. It's great to hear that you are always satisfied with the prompt and quality work we provide. We look forward to welcoming you back again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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