Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 10

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

January 16, 2025

Dealership Rating
Employee Rating

Horrible and wasted my time! Had to bother the GM on off day. Worst service from the shift manager More

by f.sims09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Hurtado

Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your frustration with the experience you had at Advantage Chevrolet of Hodgkins. We appreciate you bringing this to our attention and would like the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2025

Dealership Rating
Employee Rating

Owen Suarez is amazing with his Customer Services Skills. He was very pleasant respectful and friendly. He explained the whole process and was patient with me with my questions. I cant say the same about the More

by MARIA_CARDENAS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that Owen provided you with amazing customer service and was able to assist you patiently. Your feedback about the wait time and the demeanor of other employees is important, and I appreciate you bringing it to my attention. I strive for a welcoming environment at Advantage Chevrolet of Hodgkins and I am continuously working to improve our service. I hope to see you again soon for a more efficient visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 13, 2025

Dealership Rating
Employee Rating

Great Dealership Great service, I have always had a great experience from the sales to the service. More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Chris Wetzel, Josh Miller

Jan 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you’ve consistently had a great experience with Advantage Chevrolet of Hodgkins, from sales to service. Your satisfaction is our priority, and I look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

January 07, 2025

Dealership Rating
Employee Rating

Owen was Super Informative, welcoming and Very knowledgeable in his field.He was a Big help to me More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Jan 08, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! I truly appreciate your kind words about your experience with Advantage Chevrolet of Hodgkins. I'm glad to hear that Owen was able to provide you with the information and support you needed. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 12, 2024

Dealership Rating
Employee Rating

The service provided is always excellent and the people are friendly and courteous. The service manager Owen is the best. More

by dphill83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I truly appreciate your positive feedback about the excellent service and our friendly team at Advantage Chevrolet of Hodgkins. I'm especially glad to hear that Owen made a great impression. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

Dealership Rating
Employee Rating

wonderful service, good customer service, car rides god love my car, employee were friendly and knew about my car More

by CONNIE_ACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to assist you effectively. It's fantastic that you love your car! We appreciate your kind words and hope to see you again at Advantage Chevrolet of Hodgkins for any future needs. Enjoy your rides! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

Dealership Rating
Employee Rating

Second time that we had to take our vehicle and everyone is very polite . Love the video message when our vehicle was looked at ! Owen was very thorough and explained everything that he was doing. More

by garciadiana8820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience at Advantage Chevrolet of Hodgkins. It's fantastic that you appreciated the video message and found Owen's thoroughness helpful. We value your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 26, 2024

Dealership Rating
Employee Rating

My experience has always been good. They take the time to explain and answer my questions. More

by milly.2.vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that your experiences at Advantage Chevrolet of Hodgkins have been positive. It's important to us that we take the time to explain and address any questions you may have. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 23, 2024

Dealership Rating
Employee Rating

Great service and customer service. Great wait time and wait area. Thank you also for the snacks, water and great popcorn! More

by mllevsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm delighted to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. I always strive to provide excellent service and a comfortable waiting area for our customers. I'm glad you enjoyed the snacks and popcorn! I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

Dealership Rating
Employee Rating

Friendly helpful staff but I don't know if issue is resolved and that's on General Motors! More

by pierre_ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Pierre. We appreciate your kind words about our friendly and helpful staff. I understand your concerns regarding the issue with your vehicle and want to assure you that we’re here to assist you. If you'd like, feel free to reach out to me directly so I can help with any further issues. We look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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