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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 10

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

March 06, 2025

Dealership Rating
Employee Rating

Andrew and the team at Hodgkins Chevrolet did an amazing job! I will continue to utilize their services. More

by cmdrake9
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Andrew Fitzpatrick , Mo Muhsen

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Mar 08, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, Andrew, for the fantastic review! We’re thrilled to hear that you had an amazing experience with the team at Advantage Chevrolet of Hodgkins. We appreciate your continued trust in our services and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 02, 2025

Dealership Rating
Employee Rating

Owen is always a pleasure to work with. . He's very nice, kind, professional & knowledgeable. Owen is totally top tier!! More

by ripmy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that Owen provided you with such a positive experience at Advantage Chevrolet of Hodgkins. Our team strives to deliver exceptional service, and it's great to know Owen made a great impression. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 25, 2025

Dealership Rating
Employee Rating

My fabulous oil change, changed my life. Is that fifteen words yet. Oh no, here's a few more. More

by durso223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that your oil change at Advantage Chevrolet of Hodgkins made such a positive impact. Your satisfaction means the world to us. We look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 20, 2025

Dealership Rating
Employee Rating

My visit to the Advantage Chevrolet Service department was exceptional. I was fully informed and treated with complete professionalism. More

by j.ambrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

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Feb 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that your visit to the Advantage Chevrolet of Hodgkins Service department was exceptional and that you felt informed and professionally treated. I truly appreciate your feedback and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 19, 2025

Dealership Rating
Employee Rating

Jeffrey was a very nice and informative this is the 3rd he has taken me when I get my vehicles serviced at Advantage have nothing but good things to say about him More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Serwas

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February 13, 2025

Dealership Rating
Employee Rating

Estimate and service was done very quickly. the bill matched estimate correctly. Made pick up by another person easy. More

by uncledocjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Feb 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your positive review! I'm glad to hear that your service and estimate at Advantage Chevrolet of Hodgkins met your expectations and was completed quickly. It's great that we could make the pickup process easy for you as well. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 23, 2025

Dealership Rating
Employee Rating

Great communication and excellent service. I was offered a loaner due to the possibility of a lengthy repair. More

by DBR4423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Salcido

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Jan 24, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our communication and service at Advantage Chevrolet of Hodgkins. Offering a loaner is just one way we strive to make your visit as smooth as possible, especially during repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 17, 2025

Dealership Rating
Employee Rating

Very professional, would definitely recommend, very helpful.. this is why I continue to return here More

by jasonkiedaisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your support and are glad to hear that you find Advantage Chevrolet of Hodgkins to be helpful and professional. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

January 16, 2025

Dealership Rating
Employee Rating

Horrible and wasted my time! Had to bother the GM on off day. Worst service from the shift manager More

by f.sims09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Hurtado

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Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your frustration with the experience you had at Advantage Chevrolet of Hodgkins. We appreciate you bringing this to our attention and would like the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2025

Dealership Rating
Employee Rating

Owen Suarez is amazing with his Customer Services Skills. He was very pleasant respectful and friendly. He explained the whole process and was patient with me with my questions. I cant say the same about the More

by MARIA_CARDENAS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that Owen provided you with amazing customer service and was able to assist you patiently. Your feedback about the wait time and the demeanor of other employees is important, and I appreciate you bringing it to my attention. I strive for a welcoming environment at Advantage Chevrolet of Hodgkins and I am continuously working to improve our service. I hope to see you again soon for a more efficient visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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