Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 11

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

November 22, 2024

Dealership Rating
Employee Rating

Everything went pretty good, friendly staff, but that I had to wait more two hours. More

by preciousl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear that you found our staff friendly at Advantage Chevrolet of Hodgkins. I understand that a wait time of over two hours can be frustrating. Your experience is important to us, and I appreciate you bringing this up. If you have any further concerns, please feel free to reach out. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 21, 2024

Dealership Rating
Employee Rating

Excellent experience. Everyone encountered was courteous and answered all questions thoroughly. I would recommend Advantage Chevy to my friends and family. More

by bflores7029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Patryk Wyrazik

Nov 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Advantage Chevrolet of Hodgkins. Our team aims to provide courteous service and thorough answers to all your questions. We appreciate your recommendation and look forward to serving you and your friends and family again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 13, 2024

Dealership Rating
Employee Rating

Very helpful and efficient. Kept me informed on the repairs and was done in a timely manner More

by jdwodarczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful feedback! We're thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins helpful and efficient. Keeping our customers informed throughout the repair process is a priority for us. We truly appreciate your business and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Dealership Rating
Employee Rating

A very replicable place of business! Bought three of my cars from there and have had service done on all three. I am very very well pleased. Thank you for the great service! More

by tanyacuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you have purchased three cars from Advantage Chevrolet of Hodgkins and that you’re pleased with our service. Your satisfaction means a lot to me, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2024

Dealership Rating
Employee Rating

Andrew, Owen, Carolina are great to work with from Sales to Service! Thanks for all you do. More

by Gary Lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We genuinely appreciate your kind words about Andrew, Owen, and Carolina. It's great to hear that you had such a positive experience with us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

Dealership Rating
Employee Rating

the agent was not very attentive. He seemed to be pre occupied, I waited for him to acknowledge me and he finally did. He did not place my next oil change date in my windshield or t More

by manfree.alicia123
Workmanship
Service Time
Recommend Dealer
No
Nov 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Alicia. I understand your experience at Advantage Chevrolet of Hodgkins was not up to the standards we strive for. I appreciate you bringing this to our attention regarding the oil change reminder. Your concerns are important to us, and I encourage you to contact me directly so we can address this further and ensure a better experience next time. Thank you again for your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Dealership Rating
Employee Rating

Great customer service. Knowledgeable technicians and very inviting atmosphere. No attempt to up sale me on unnecessary work/service. More

by ronaldoberdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica

Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our knowledgeable technicians at Advantage Chevrolet of Hodgkins. I strive to provide an inviting atmosphere without any pressure for unnecessary services. I appreciate your feedback and look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 04, 2024

Dealership Rating
Employee Rating

I always have a great experience at this dealership. Very informative and professional service. Highly recommend this dealership More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you always have a great experience at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing informative and professional service, and your recommendation means a lot to me. I look forward to welcoming you back on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 03, 2024

Dealership Rating
Employee Rating

Owen walked with me to where my car was. He removed the plastic and paper they had put there to protect my interior. I was in and out in 1 hour, not bad. More

by framkpenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, for taking the time to leave us such a positive review! We're thrilled to hear that your visit to Advantage Chevrolet of Hodgkins was quick and efficient. Our team works hard to ensure a great experience, and we're glad that Owen could help you with your vehicle. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 30, 2024

Dealership Rating
Employee Rating

I had an appointment for an oil change and I was there for two hours. Shouldn’t have to wait two hours for an oil change when I have an appointment. More

by dplo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand the importance of your time and appreciate your feedback regarding the oil change appointment at Advantage Chevrolet of Hodgkins. We strive to provide timely service, and your comments will contribute to improving our operational efficiency. If you have further concerns or would like to discuss this matter in detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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