Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 14

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

October 09, 2024

Dealership Rating
Employee Rating

The work was done quickly. My new tires are great! I thought I was getting a free oil change but when I got there I have=d to pay. More

by SIMEONDALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear that the tire installation went quickly and that you're enjoying your new tires. We appreciate your understanding regarding the oil change situation. For any questions about our services, please feel free to reach out to us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 07, 2024

Dealership Rating
Employee Rating

Service was great. I did not get video on service work and inspection from mechanic this visit. Overall my car feels great. More

by gus.tovar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate you choosing Advantage Chevrolet of Hodgkins and are glad to hear that your car feels great after the service. We understand your desire for a video of the service work and inspection; we strive to provide a thorough experience for all our customers. Please feel free to reach out to me directly if you have any further questions or concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 05, 2024

Dealership Rating
Employee Rating

I bought 2 trucks from them in the past great service all the way around on sales and parts. Patrick took me in the last Monday and was great and helpful. Would recommend to a friend or a sibling. Great ppl More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, Felipe Alfaro , Patryk Wyrazik, Juan Hernández Juan from sales

Oct 08, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins, especially with Patrick. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your trucks! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 04, 2024

Dealership Rating
Employee Rating

Jeff did an excellent job in making sure my vehicle was mechanically ready for me drive safety and not having to come back. Thank you Jeff Latecia More

by Latecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Serwas

Oct 07, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Latecia! I truly appreciate your feedback and I am thrilled to hear that Jeff provided excellent service in preparing your vehicle for safe driving. At Advantage Chevrolet of Hodgkins, I strive to ensure our customers have a smooth experience and a reliable vehicle. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 03, 2024

Dealership Rating
Employee Rating

Great customer service experience one on one explaining, work being done. what to look for next the next time I need work done More

by bluuee1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Serwas

Oct 04, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your kind words about the one-on-one customer service experience at Advantage Chevrolet of Hodgkins. It’s great to hear that you felt well-informed about the work being done and what to expect in the future. We look forward to assisting you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 01, 2024

Dealership Rating
Employee Rating

The service department at Advantage Chevrolet exceeded all my expectations. From the moment I arrived, their team was courteous, professional, and highly efficient. They took the time to explain every det More

by Steve Jaeger
Recommend Dealer
Yes

Other Employees Tagged: Tim Neighbors, Felipe Alfaro

Oct 03, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We are thrilled to hear that our service department at Advantage Chevrolet of Hodgkins exceeded your expectations. Our team takes pride in providing courteous and professional service, and we're glad you felt informed and appreciated throughout the process. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 27, 2024

Dealership Rating
Employee Rating

Had a really great experience, if I ever need another vehicle this is the place I wood come back too. More

by alejandrozambrano37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. I appreciate your loyalty and look forward to assisting you again when you're in need of another vehicle. Don't hesitate to share your experience with others! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 24, 2024

Dealership Rating
Employee Rating

Very Helpful and friendly overall. I had questions and they not only answered them but showed me on the computer. More

by brian.e.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your positive review! I'm thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins helpful and friendly. It's great to know that we were able to assist you with your questions and provide you with the information you needed. I look forward to helping you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 22, 2024

Dealership Rating
Employee Rating

I came in to order a wheel liner, it was ready the next day, at the time I had to schedule an appointment one was available the following day, on that day the work was done, everything was fixed and totall More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent service at Advantage Chevrolet of Hodgkins. It's great to know that we could quickly accommodate your request for the wheel liner and complete the job efficiently. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 20, 2024

Dealership Rating
Employee Rating

Have bought 2 trucks from advantage Chevy great service on both sales and parts department More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Advantage Chevrolet of Hodgkins responded

We truly appreciate your support and are thrilled to hear that you had a great experience, though based on your feedback we wonder if you meant to leave a 5 star review (1 star is usually negative). If there is anything else you would like to discuss, please feel free to reach out to us directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 23, 2024

ericzaragoza21 responded

Sorry I meant to give a 5 point start review not 1 my apologies

Sep 23, 2024

ericzaragoza21 responded

Meant 5 star review my apologies

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