Owen Suarez | Page 14

Owen was good. I was surprised that four (4) new tires and an alignment took four (4) hours. I was surprised that four (4) new tires and an alignment took four (4) hours. More

by pbochniarz Verified Customer Verified Customer

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Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an additional service at check-in and mentioned the on-line discount that was being offered. I DID NOT receive this discount upon review of my receipt. Terrible customer service especially for me being a new customer! I may move my service location back to Advantage Bolingbrook as they OFFERED the specials to me. The Service Department manager contacted me after my initial review. Thank you! More

by leanderg Verified Customer Verified Customer

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Unprofessional, they don’t know how to please their customers. They’re careless with your vehicle and waste your time. customers. They’re careless with your vehicle and waste your time. More

by jro_1022 Verified Customer Verified Customer

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recall app owen suarez very helpful and patient impressed with attention to detail thank you with attention to detail thank you More

by HOLDMAN11347 Verified Customer Verified Customer

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Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6 Verified Customer Verified Customer

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Advantage Chevy in Hodgkins is a great dealership. They have great servicing. I would recommend to friends! They have great servicing. I would recommend to friends! More

by martyhefler Verified Customer Verified Customer

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The service was good and everyone was so courteous. Mr. Suarez helped me to my car and helped with my walker which was much appreciated. Mr. Suarez helped me to my car and helped with my walker which was much appreciated. More

by BabsE49 Verified Customer Verified Customer

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As always I received great service at Advantage Chevrolet. The service tech was very informative and did a great job. Chevrolet. The service tech was very informative and did a great job. More

by bella9642 Verified Customer Verified Customer

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Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same service manager then said that after I pay the bill he would assist with the rebate. Talk about going out of the way for a customer. The rebate confirmation email was in my in box before I left the dealership. Both employees went above and beyond for me and I was impressed. Tom More

by Tmoe39 Verified Customer Verified Customer

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1st bad experience at this dealership, the mechanic forgot to tighten all the lug nuts on the tires. I end up losing one lug nut while driving and had to pay a tire shop tighten them all back up. forgot to tighten all the lug nuts on the tires. I end up losing one lug nut while driving and had to pay a tire shop tighten them all back up. More

by MORALESDAVID26 Verified Customer Verified Customer

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