Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 21

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

February 01, 2024

Dealership Rating
Employee Rating

Its a great place to go and get work done your car worked on. A great place to get a vehicle. The customer service is great. More

by thomascentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Carolina Wetzel

Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 26, 2024

Dealership Rating
Employee Rating

Very professional, individual informed me what was going on and made sure nothing else was wrong with the vehicle. Identified the problem very swiftly and answered all my questions & concerns, was very help More

by hdaniel017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 29, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Advantage Chevrolet of Hodgkins and we look forward to your continued business! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2024

Dealership Rating
Employee Rating

Great service. Went in for new tires. When the install was complete, Owen even informed me of a manufacturer's rebate that would help me save even more money. Would More

by Rene.aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Rene, thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Owen does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 21, 2024

Dealership Rating
Employee Rating

The estimated wait-time was 2 hours but work was actually finished in half that time. So that was a pleasant surprise! The staff that I interacted with—I can't recall their names—were all very nice and profe More

by foster.pet.999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 21, 2024

Dealership Rating
Employee Rating

I am so grateful for advantage Chevrolet helping me on January 15th. It was very cold and I needed a new battery thinking anyone could put a battery in I went to Mavis tire and battery, their mechanic the More

by SGRAD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim and Owen were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Dealership Rating
Employee Rating

Quickly repaired issue with power steering and received vehicle back in a couple of hours More

by SCOTTDZELINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 22, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Dealership Rating
Employee Rating

The only issue I had was getting a shuttle I waited one hour to get a ride home and another hour getting a ride back More

by jlmwwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2024

Dealership Rating
Employee Rating

Good Service. I am just wondering when will my Chevy stop telling me I need to schedule a service call for the recall I had fixed. More

by mbcuttill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 15, 2024

Dealership Rating
Employee Rating

Great service as expected. Everyone was very professional and courteous. Owen went over all options and was very informative. More

by Rene.aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Rene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 04, 2024

Dealership Rating
Employee Rating

Quick service, on time, took less time than they projected . Service agent was very friendly More

by bljkary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Advantage Chevrolet of Hodgkins responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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