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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 25

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

October 04, 2023

Dealership Rating
Employee Rating

Lift rack broke when my truck was on it, should have comped oil change. Very poor customer service More

by fchesniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 06, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

Dealership Rating
Employee Rating

I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal More

by riablue223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

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Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 02, 2023

Dealership Rating
Employee Rating

They were great everthing went ok people friendly and helpful . Was a good expierience completely More

by drnekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Brian Brennan, Andrew Fitzpatrick

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Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 26, 2023

Dealership Rating
Employee Rating

This is the first time I felt a strong sales pitch to do a large amount of maintenance to my vehicle. More

by KWSCHULER
Recommend Dealer
Yes
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Sep 28, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 26, 2023

Dealership Rating
Employee Rating

Owen is a "Super Star" he is very knowledgeable and helpful to a customer, he is a one great assets in chevy dealership More

by esquivel.ron29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Owen. Please let me know if I can do anything further to help. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 23, 2023

Dealership Rating
Employee Rating

It is my pleasure to submit a review regarding my most recent service visit with my car. Everyone will agree it had been a challenging repair, however the service team from Carolina, to Owen and to Patri More

by g.galligani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Carolina Wetzel , Patryk Wyrazik, Tasha at the cashiers office

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Sep 26, 2023

Advantage Chevrolet of Hodgkins responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 21, 2023

Dealership Rating
Employee Rating

I've been going to the Chevy Dealer for a few years now, always very Professionalism!!!! Thnx Chevy More

by mmosqueda2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena, Patryk Wyrazik

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Sep 22, 2023

Advantage Chevrolet of Hodgkins responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 21, 2023

Dealership Rating
Employee Rating

Great team, great service, quick and efficient and kept their word. They kept me updated on parts that were back ordered and scheduled my service at my convenience. Worked with the manager Krystal who is p More

by anthonydcleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Abel Duran, Patryk Wyrazik, Juan

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Sep 22, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let me know how happy you are with your experience, Anthony! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 19, 2023

Dealership Rating
Employee Rating

Well my experience in this dealer was ok, the only thing that I can say is that they need to improve their communication. More

by chawita_612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 18, 2023

Dealership Rating
Employee Rating

I appreciate the dealership for taking the time to update me about maintenance with my car and make sure that I understand and feel comfortable. More

by Shaurice.mccaster324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts

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Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

Shaurice, thank you for writing this amazing review for our team! At Advantage Chevrolet of Hodgkins, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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