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Owen Suarez
Owen Suarez | Page 26
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
427 Reviews
427 Reviews
Write a ReviewDealership Experience
5 yrs, 7 mos
Languages Spoken
English
427 Reviews of Owen Suarez
September 07, 2023
They gave me two different times for my appointment. But overall they did a great job But overall they did a great job More
by rawdawgs33
Verified CustomerOther Employees Tagged: Andrew Fitzpatrick , Steve Grenfell
August 28, 2023
The customer service was great. I am upset that I had to buy another battery just after 2 years and still has to pay for my rental and the 90 dollar labor charge. Also I didn’t get I am upset that I had to buy another battery just after 2 years and still has to pay for my rental and the 90 dollar labor charge. Also I didn’t get a video of the full inspection of my car top and bottom only the top. More
by mcharles48
August 23, 2023
Everyone was nice, friendly and professional. The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about The business had a few waiting rooms that were comfortable with nice chairs, snacks and a television. I was told that the oil change would take about two hours. It was about two hours. I have to come backi in about sis thousand miles. I look forward to that experience. More
by jb009us
Other Employees Tagged: Felipe Alfaro
August 18, 2023
The service was were good! It was done in a very fast time.very good job It was done in a very fast time.very good job More
by timtobolski
Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Brian Brennan, Paula Sikirica , Isamar Diaz, Mike Heeney
August 04, 2023
I was expecting an $1000-1100 bill. I was quoted $979.00 on the phone. Final bill was $822.00. Putting it mildly, I was happy. I consider it saving money if any bill comes in under I was quoted $979.00 on the phone. Final bill was $822.00. Putting it mildly, I was happy. I consider it saving money if any bill comes in under my expectation. So by my calculations, I saved roughly $300. How many times can a person say they went to a dealership and saved $300!! I took the $300 and bought stock in Chevrolet, so the repair actually will make me money long term. Maybe enough to buy another Chevy!! More
by jtriplett0
Other Employees Tagged: Felipe Alfaro
July 30, 2023
Very Disappointed! My brand new 2023 Colorado did not start 2 weeks after purchase date had it towed to Advantage Hodgkins 2 weeks to the date of purchase no one in ser My brand new 2023 Colorado did not start 2 weeks after purchase date had it towed to Advantage Hodgkins 2 weeks to the date of purchase no one in service confirmed that the car arrived had to call 4 times just for someone to verify it was on the lot. Then I didn’t receive an update on the diagnoses of the car in a timely matter and when I requested a loaner car you provided an in adequate vehicle that did not meet my original car standards I was given an equinox when my vehicle is a pickup truck. Then I was told they have no idea what’s going on with my vehicle even though it’s brand new I was left a voicemail saying that they can’t figure it out and are waiting to reach out to GM. The lack of communication is beyond disappointing and buying a vehicle for it to not even work 2 weeks later. I’m beyond frustrated and regretting ever going to this dealership. More
by DARIOP
Other Employees Tagged: Cyril Oghomeh
July 27, 2023
Owen was fantastic! ! I was very nervous as to what the issue was with my car. He explained what the process was going to be for the evaluation and was great with keepin ! I was very nervous as to what the issue was with my car. He explained what the process was going to be for the evaluation and was great with keeping in contact while the car was at the service department. Car is back and all has been smooth sailing since! More
by ecky917
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