Ozzie Sanchez | Page 18

Good deal Connor was very informative about the truck. Set it up for my phone. Friendly, not pushy no press about anything. Nice atmosphere, set up very comfor Connor was very informative about the truck. Set it up for my phone. Friendly, not pushy no press about anything. Nice atmosphere, set up very comfortable. More

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would recommend to ANYONE For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxxxto the intern assisting as well) and he is the first person i would tell you to ask for if you go. More

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Very Fair Pricing and friendly sales staff I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job thou I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job though. I wasn't presented any options and when I asked questions, it was made clear that we wouldn't be exploring any other options. I didn't even know what bank financed my car when I left. The sales manager was great though. He allowed me to take the car for an inspection at my personal mechanic. When a minor thing was found, he took the cost of the repair off the asking price of the vehicle. Overall a very good experience and I'd go there again for another used car. Definitely one of the friendliest places to buy a car with very fair prices. More

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Pleasantly surprised They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy w They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy with my new/used van and hope to enjoy it for a long time. More

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Great customer service Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for thei Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for their new/used vehicle purchase and would not hesitate to use him again myself in the future. Kyle was extremely helpful and friendly during the whole process and had it not been for his persistence in finding the right truck for me I would have gone to a different dealership....also it’s very commendable that during the process one of the owners (Ray) actually contacted me and assured me that they were doing their best to locate the vehicle best suited for my needs and my finances..thanks for the great auto buying experience!! Thanks again!! Garrett Schultz More

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Excellent customer service The salesman was very knowledgeable about the car and all it’s features and took the time to show me how everything worked. He was courteous and pati The salesman was very knowledgeable about the car and all it’s features and took the time to show me how everything worked. He was courteous and patient. More

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Awesome Dealer Kyle was my sales person he was so knowledge about the car I was buying and he also told me something about the car I already had. I learned so much. Kyle was my sales person he was so knowledge about the car I was buying and he also told me something about the car I already had. I learned so much. I didn't feel cheated when I left felt I got an awesome deal. Thanks Kyle. More

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Happy New jeep owner Everyone at Ray Dodge, Jeep Ram were great to work with. I told them what I wanted for my new jeep and they did everything to make sure I was satisfie Everyone at Ray Dodge, Jeep Ram were great to work with. I told them what I wanted for my new jeep and they did everything to make sure I was satisfied. Gerardo Herrera and Ray Scarpelli made sure it was a great experience! Thank you so much! More

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Perfect! Just go in there and make a deal! Gerardo Herrera is great at anticipating his customer's needs. We went into the Chevy lot to ask about a lease but the salesperson at the Chevy lot w Gerardo Herrera is great at anticipating his customer's needs. We went into the Chevy lot to ask about a lease but the salesperson at the Chevy lot was not very knowledgeable and left my wife and I kind of puzzled. We did not really like anything Chevy had to offer so I asked to go see the Jeeps since we already owned one and are very happy with it. Once Gerardo walked us through, and we had every single one of my questions perfectly answered (Thanks Gerardo for your patience), we felt confident we could make a deal. Gerardo was extremely professional, reasonable and friendly. We walked out with a 2018 Grand Cherokee and the ONLY reason we did that is because Gerardo was committed to make a deal above all else by putting our needs first. I have bought my share of vehicles, this is one good salesman!! Dan was great collaborating with Gerardo and quick to find us a great financing deal and Ozzie was knowledgeable and made our finance visit quick and painless. True professionals. Thank you all!! Great job Ray! You have earned our business.!! More

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Very satisfied with the product and the service. Very professional bunch of guys, didn’t take very long to seal the deal, Quick in every aspect sales, accountancy and car preparedness. Fair trad Very professional bunch of guys, didn’t take very long to seal the deal, Quick in every aspect sales, accountancy and car preparedness. Fair tradin. Overall very satisfied More

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