PEDRO VALENCIA MENDOZA | Page 14

Oil change Great customer service. Greeted as soon as I arrived taken in right away. My car was finished within the hour. Promised time was 1.5 hours so it was n Great customer service. Greeted as soon as I arrived taken in right away. My car was finished within the hour. Promised time was 1.5 hours so it was nice to get out earlier. Keep up the good work, customer service is important to me. More

by LEONABEARD Verified Customer Verified Customer

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Great customer service, just took longer than planned I love the customer service here, and a great lobby to wait in. The staff is really friendly and seemed to do their best to get me what I needed. Unfo I love the customer service here, and a great lobby to wait in. The staff is really friendly and seemed to do their best to get me what I needed. Unfortunately this last time wound up taking 2-3 times longer than expected—I didn’t have an appointment, so I was happy to get a ride home until it was done if it would take a while, but I was under the impression it wouldn’t take very long. Bummer that happened, but still love the people and this service center. More

by NROWORTH Verified Customer Verified Customer

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Clean and quick On the service contract, it says that an appointment was established for the next service. Found out that it is not the case. Informed Pedro about t On the service contract, it says that an appointment was established for the next service. Found out that it is not the case. Informed Pedro about the statement. Needs to be changed. More

by GORDON.LOW Verified Customer Verified Customer

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Amazing service I had to get my routine maintenance done and while waiting learned I had a nail in my tire. Pedro and Terence both helped me out quick and easy. Altho I had to get my routine maintenance done and while waiting learned I had a nail in my tire. Pedro and Terence both helped me out quick and easy. Although it does take time to get this service done, they made sure I was comfortable and out of there as soon as possible. Very sweet guys as well, if I may add (; I will definitely come back to Maita, every time. More

by CELINAESABEL Verified Customer Verified Customer

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Installation of New Tires Service was excellent although, it took a little longer. Additional expense was unexpected but the Technician explained it well. Appreciate the famil Service was excellent although, it took a little longer. Additional expense was unexpected but the Technician explained it well. Appreciate the family and friends discount. More

by ROSEOCHOA1 Verified Customer Verified Customer

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Warranty work Resolved... repairs made, a 2019 rental car provided at no cost to me. Zach was friendly, efficient and knowledgeable regarding my warranty repair s Resolved... repairs made, a 2019 rental car provided at no cost to me. Zach was friendly, efficient and knowledgeable regarding my warranty repair service claim. More

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My 35K maintenance service with Maita Toyota Service completed in a timely manner and Technician was thorough in what they did to my car and what needs to be replaced, as an option. Service completed in a timely manner and Technician was thorough in what they did to my car and what needs to be replaced, as an option. More

by ROSEOCHOA1 Verified Customer Verified Customer

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Pleasent Arrived at 9 am took a while for them to come attend me, but undersandable as they were very busy. When it was finally my turn they were very friendly Arrived at 9 am took a while for them to come attend me, but undersandable as they were very busy. When it was finally my turn they were very friendly and my service didnt take long. More

by MARIABRISENO88 Verified Customer Verified Customer

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Car Service It was a nice, bright, and clean environment. Eddie, Jim, Gonzalo, and Pedro were all very friendly. Great team environment. I liked the text message It was a nice, bright, and clean environment. Eddie, Jim, Gonzalo, and Pedro were all very friendly. Great team environment. I liked the text message alert and the complimentary coffee and donut bites were a bonus. Thank you guys! More

by nguyet Verified Customer Verified Customer

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Friendly and Quick This place never fails me. Everyone is friendly, very knowledgeable, and treat customer with priority. Will continue to go to this location in the nea This place never fails me. Everyone is friendly, very knowledgeable, and treat customer with priority. Will continue to go to this location in the near future for maintenance. More

by JULIEXIONG2011 Verified Customer Verified Customer

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