Pablo Garcia
Pablo Garcia at Santa Cruz Toyota

Pablo Garcia

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.6
39 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.6

39 Reviews

Write a Review

39 Reviews of Pablo Garcia

January 13, 2026

Dealership Rating
Employee Rating

The service personnel are always polite and punctual. Communication with a dealership is clear and complete. I always know when my car is going to be done, and I'm usually pleasantly surprised to know th More

by marta007
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jan 13, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

January 10, 2026

Dealership Rating
Employee Rating

Very straightforward and honest. No attempt to upsell, which I really appreciate. Thank you very much More

by scott@scottwilkinson.com
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jan 12, 2026

Santa Cruz Toyota responded

Thank you so much for the 5-stars! Our team hopes to see you again.

January 07, 2026

Dealership Rating
Employee Rating

Express oil change and no appointment needed Kind customer service Free coffe and free ride back home More

by moralesadrian212822
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jan 09, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 23, 2025

Dealership Rating
Employee Rating

Came in around 5 the night before and waited, then told come back as their shuttle was done for day More

by Jacob_1107
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

Dec 24, 2025

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your visit. Your feedback helps us improve, and we hope to have the chance to earn your business in the future.

December 22, 2025

Dealership Rating
Employee Rating

Service to the truck was good. Transportation was good. Service desk was fair. Would return again More

by Rightorwong
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Dec 23, 2025

Santa Cruz Toyota responded

We appreciate the feedback and hope to have the chance to work with you again!

December 21, 2025

Dealership Rating
Employee Rating

Always prompt service. Good at explaining what was completed and why. Comfortable to stay at the dealership and options if you need to go home More

by sueschwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Santa Cruz Toyota responded

We appreciate the review and your business! See you next time.

December 16, 2025

Dealership Rating
Employee Rating

Did not communicate repair status . Had to repeatedly try to contact anyone in the service department for status. NO RESPONSE More

by decloned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Car rental

December 13, 2025

Dealership Rating
Employee Rating

Rude demeanors of staff, lack of communication, lack of accurate information, lack of efficiency, lack of responsiveness More

by ddh0
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

December 13, 2025

Dealership Rating
Employee Rating

Routine maintenance. Got vehicle taken care of quickly. Routine maintenance. Got vehicle taken care of quickly, everything completed as expected. More

by zmc140
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Dec 15, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding review! We hope to see you again.

December 09, 2025

Dealership Rating
Employee Rating

Pablo Garcia was very helpful and professional. He listened to my car issue and offered good advice and service help. I will certainly ask for him for future service needs. More

by cdfraley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

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