Pablo Garcia

Great customer service…. but long wait for an oil change, Don’t know if I will want to wait 2 hours again. but long wait for an oil change, Don’t know if I will want to wait 2 hours again. More

by Rob Verified Customer Verified Customer

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Quick, easy, reliable. I like the process over there. All the xxxxxxxx was cut out for a direct and fast service. Good stuff. I like the process over there. All the xxxxxxxx was cut out for a direct and fast service. Good stuff. More

by vaarsc Verified Customer Verified Customer

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Everybody was great at Toyota Santa Cruz and we're very attentive to my needs and concerns. attentive to my needs and concerns. More

by Danielsonjin Verified Customer Verified Customer

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Great customer service and very knowledgeable. I appreciate his diligence and quick service. Service with a smile. I appreciate his diligence and quick service. Service with a smile. More

by anilprajapati79 Verified Customer Verified Customer

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Straightforward, helped with a car rental. No complaints Pablo did a really great job helping and communicating No complaints Pablo did a really great job helping and communicating More

by thomas91 Verified Customer Verified Customer

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Friendly, met our needs efficiently. The need to get new tires and alignment was brought to our attention. It was something we thought might need to get done. Thanks to all. The need to get new tires and alignment was brought to our attention. It was something we thought might need to get done. Thanks to all. More

by cjstobbe Verified Customer Verified Customer

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Not a fan of Santa Cruz Toyota. It’s your typical car dealer experience and if you’re a woman, good luck, the male chauvinism is at an all time high. It’s your typical car dealer experience and if you’re a woman, good luck, the male chauvinism is at an all time high. More

by jenbachman Verified Customer Verified Customer

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Excellent service Everyone had a good sense of humor The coffee was tasty Hope my Prius goes for another 10 years. coffee was tasty Hope my Prius goes for another 10 years. More

by guru0 Verified Customer Verified Customer

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Wonderful and very friendly service/staff. Went over backwards to help us Chris S and Chris M were fabulous. Kept looking for the car we wanted. Went over backwards to help us Chris S and Chris M were fabulous. Kept looking for the car we wanted. More

by rkworsham Verified Customer Verified Customer

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12 month delay with passenger airbag controller recall remedy. Other routine service was great Received Toyota airbag recall 12/24, told multiple times throughout 2025 no fix was available yet. As a resul remedy. Other routine service was great Received Toyota airbag recall 12/24, told multiple times throughout 2025 no fix was available yet. As a result, my wife was afraid to ride in the front passenger seat. Now Pablo tells me the fix has been available for some time, maybe 9 months. So why did the Santa Cruz Service department continue to tell me throughout 2025 no fix was available. I almost sold my 2021 Toyota Avalon More

by s4aqom Verified Customer Verified Customer

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