Pablo Torres

Picked up brand new 2025 Ford Escape 4/19, use the car wash 5/12 and a corner roof panel flies off. It’s held on by tape! Other side panel is loose too. Go right to dealer and service 5/13, told to hang o wash 5/12 and a corner roof panel flies off. It’s held on by tape! Other side panel is loose too. Go right to dealer and service 5/13, told to hang on to the part so “we don’t lose it and we don’t want to pay for a new one” and then I’ll get updates “hopefully” until parts come in to fix. They leave the other corner panel on loose. No apology from sales or service to date. No follow up from sales or salesperson Pablo. Incident gets reported to Ford, no follow up. They refer to service and dealer, while the service agent said “it came from Ford like this. 5/18 go through car wash, lose the other side corner panel on the roof, again the tape failed, shocking. I call service to report this 5/19, rep says “I see no order for any parts” and that someone will call me back in the hour. It’s now 5/21…crickets. No accountability, no follow up. Brand new car with big holes exposing the roof. This is insanity for anybody. My 3rd car buying experience here, it will be my last. I’ve had Ford always, this will be my last time. I love some of the old sales agents, but it’s no longer the same. They clearly only care to push out stock. Save yourself the headache. More

Report | Print

Pablo Sam And Dillan were the best I’ve ever dealt with. I had Buicks /Cadillac's for 20 years. But got tired of how bergstrom treated us. My last car was aCadillac but my Lincoln I just bought is 90% bette I had Buicks /Cadillac's for 20 years. But got tired of how bergstrom treated us. My last car was aCadillac but my Lincoln I just bought is 90% better. I will buy from Dorsch until I die Thank you so much. More

Report | Print

Pablo and Carin did a great job. Pablo found the unit we wanted. Spend a lot of time with my wife explaining her new vehicle. Carin was very thorough. Pablo found the unit we wanted. Spend a lot of time with my wife explaining her new vehicle. Carin was very thorough. More

Report | Print

The entire sales experience was outstanding. From initial discussion to negotiation to delivery, the process was smooth, personable and efficient. From initial discussion to negotiation to delivery, the process was smooth, personable and efficient. More

Report | Print

Pablo was outstanding. I came in without calling and he was extremely efficient and helpful. Dorsch is always amazing to deal with. This is my third vehicle from Dorsch and I came in without calling and he was extremely efficient and helpful. Dorsch is always amazing to deal with. This is my third vehicle from Dorsch and you can bet I won’t be going anywhere else for my future needs. More

Report | Print

OUTSTANDING representation with integrity at its finest. Pablo went out of his way to find us a vehicle that fit our needs. Pablo went out of his way to find us a vehicle that fit our needs. More

Report | Print

Pablo was extremely helpful and patient in helping us in our buying experience. He was very knowledgeable in all areas of the car buying experience. our buying experience. He was very knowledgeable in all areas of the car buying experience. More

Report | Print

There was a nice selection of vehicles to choose from, especially in this market. The employees made us feel valued and the prices were fair especially in this market. The employees made us feel valued and the prices were fair More

Report | Print

pablo was great but there manager who does the trade in pricing low balled me so i sold my car to a different dealer and there were 2 other dealers who offered me more ali went with the higher of the two pricing low balled me so i sold my car to a different dealer and there were 2 other dealers who offered me more ali went with the higher of the two More

Report | Print

Pablo was great to work with! He explained everything there was to know about my vehicle and walked me through step by step for all my features. He was also very personable which He explained everything there was to know about my vehicle and walked me through step by step for all my features. He was also very personable which made purchasing my vehicle that much more enjoyable! More

Report | Print