Pam Baker | Page 53

We've been Toyota customers for many, many years but were not happy with the 2014 design. After doing a lot of shopping around, we settled on the Subaru Forrester. Mike Gazecki was an amazing salesman w were not happy with the 2014 design. After doing a lot of shopping around, we settled on the Subaru Forrester. Mike Gazecki was an amazing salesman who made the experience pleasant and no hassle. He was exceptionally professional and knowledgeable about the car. Pam Baker was the most pleasant and efficient Finance Manager we've ever encountered. She found us a lower rate than Subaru was offering and we were in and out very quickly. All in all, the team at Crews Subaru was wonderful and we look forward to working with them for many years to come. More

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In the past I have NOT enjoyed the car buying experience. People do not listen to what you need...they only want you to buy what they want to show you... Thanks to Crews Subaru of Charleston, I now have "fr People do not listen to what you need...they only want you to buy what they want to show you... Thanks to Crews Subaru of Charleston, I now have "friends" in the automotive business I now know that some people not only do things right they do them exceptionally well! H.R., Pam and Anthony absolutely define professionalism and Customer Service in how they handled our Subaru purchase and trade-in of our vehicle. We could not be more pleased and strongly recommend anyone talk to them when making your next car buying decision. More

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Very good shopping experience. They worked really hard to get me the deal I wanted, yet there was no high pressure sales tactics. Everyone I dealt with was very courteous and professional. Will do business get me the deal I wanted, yet there was no high pressure sales tactics. Everyone I dealt with was very courteous and professional. Will do business with them again in the future. More

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What a great purchasing experience I had. I was in a mess from the last Subaru dealership and vehicle I had and needed to get out of it. Alex answered all my questions and knew the Outback like it was his ow from the last Subaru dealership and vehicle I had and needed to get out of it. Alex answered all my questions and knew the Outback like it was his own. Pam took her time, got me the best rate and reviewed with me every piece of paperwork to make sure I was well informed. Alex and Pam worked very hard to get me into my new 2014 Outback and took the time to make it as relaxing as possible. The dealership is very clean and comfortable. Everyone that I met that day always had a smile and was very friendly. More

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I visited Crews Subaru with my son immediately after Thanksgiving and by the luck of the draw dealt with Millet Deangles to whom I expressed interest in an Outback. He walked me through its main feature Thanksgiving and by the luck of the draw dealt with Millet Deangles to whom I expressed interest in an Outback. He walked me through its main features, invited me to test-drive the car, and explained the service support that goes with purchasing a Subaru. I was very favorably impressed by his approach, friendliness, lack of pressure, and willingness to listen to what I was looking for in a new car. I returned with my wife after the new year, having decided that the Outback was our new-car priority (looking for a wagon-model vehicle) after checking out online the Toyota Venza and Acura. I also told her that that we should deal with Millet whose card I had. And therefore we asked for him immediately on entering the dealership. Millet was exactly as I had encountered weeks earlier - friendly, totally informed, equally attentive to both my wife and me, never applying pressure, letting us take the lead in describing what we wanted (and didn't want), and behind the wheel showing us the Outback's great features and capabilities. He was never rushed, giving us all the time we needed to look over what was available, explaining various packages and options. He was up-front and open and also flexible and very helpful as we negotiated the price of the car, including our 07 VW Passat Wagon trade-in. I could not have asked for a better experience. This was true also of Pam Baker who was as forthcoming and unbureaucratic as you could hope for as we worked through the paperwork, and I also very much appreciated meeting Jason Parish whose outgoing, can-do attitude impressed me, conveying the sense that we will work well together on servicing issues in the future. In fact, the major plus of Crews Subaru (beyond having a great product) is the positive attitude, cooperative relationships among the staff, the good humor that prevails, professionalism, and team spirit that I observed, starting first of all with Millet Deangles. More

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From my first visit on a Thursday evening to the following Tuesday when I picked up my new vehicle, my experience at Crews Subaru was a great one. Anthony greeted me with a smile and remained very following Tuesday when I picked up my new vehicle, my experience at Crews Subaru was a great one. Anthony greeted me with a smile and remained very friendly throughout the entire process. He was attentive, thorough, and just an overall "nice guy". Anthony helped me to get a good price on the vehicle I wanted. Pam (in finance) worked very well with me and my lender. She definitely knows how to "make things happen". I look forward to a long and fruitful relationship with Crews Subaru of Charleston and Subaru of America. Thank you! More

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I visited multiple dealerships during my car search, and I visited multiple dealerships during my car search, and the atmosphere at Crews was noticeably less pressure-filled. Ralph and the team at Crews wer I visited multiple dealerships during my car search, and the atmosphere at Crews was noticeably less pressure-filled. Ralph and the team at Crews were friendly and patient with me as I weighed the pros/cons of different cars. I couldn't be happier with my ultimate pick. Thanks, Crews! More

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First car purchase. While it was challenging to get through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went ve through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went very smoothly as well. They were friendly and I would recommend them to a friend. More

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Great customer service! Friendly but not pushy like most dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. More

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Went in for my first "New Car" purchase. I had been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used, into a plan to at least investigate a new vehicle. After a lot of front-end investigation, I started leaning towards a Forester, and narrowed that down to the revised/improved 2014 model. I expected I would be happy with a base model 2.5Xi as long as I could keep the payments reasonable. After getting some internet quotes from Linda Breedlove last week, I decided to take a test drive and investigate my purchasing options. Once I arrived, Linda greeted me warmly and introduced me to the salesman Jerry Peters to assist for the remainder of the transaction. Jerry was very helpful and knowledgable about the brand, answering any of the remaining technical questions I needed to review. The test drive confirmed that I was satisfied with the fit and function of the vehicle, and wanted to investigate the Dollars and Cents details of a possible purchase. The Business side of the transaction moved very smoothly, I was anticipating the dreaded upsells, and hardsells - those never happened. It was a relaxed transaction discussing the very significant pros and cons of Buying Versus Leasing, and how the actual numbers stacked up. This gave me an opportunity to review the ACTUAL numbers, finally deciding to make a slight model upgrade into the Forester Premium, to enjoy the added built-in features. There were no suprises, and all of the intial details I was told proved to be incorporated into the transcation once I decided to lease. I came back the next day to complete the transaction and after some very short and to-the-point paperwork moments, I was introduced to Pam Baker to close the deal. Again, no suprises, no drama... the deal proceeded quickly and the close of the deal went as smoothly as the rest of my experience. I appreciate the entire relaxed nature of the experience, and the professionalism exhibited by all parties representing Crews Subaru. I would recommend the Dealership as well as the people I have mentioned in this review to any of my friends or family if they decide to look for a Subaru or even if they didn't know exactly what they were thinking of buying. More

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