Pam Baker | Page 55

First car purchase. While it was challenging to get through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went ve through the hurdles of purchasing my new Subaru BRZ, I knew Ralph and their whole team worked hard. I had a couple options installed and that went very smoothly as well. They were friendly and I would recommend them to a friend. More

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Great customer service! Friendly but not pushy like most dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. dealerships. Anthony was very helpful with our car selection which made it easy for us to buy a car that same day. More

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Went in for my first "New Car" purchase. I had been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used been looking at used Subarus and was suprised by the overall high resell value placed on the brand, causing me to reconsider my plan to purchase used, into a plan to at least investigate a new vehicle. After a lot of front-end investigation, I started leaning towards a Forester, and narrowed that down to the revised/improved 2014 model. I expected I would be happy with a base model 2.5Xi as long as I could keep the payments reasonable. After getting some internet quotes from Linda Breedlove last week, I decided to take a test drive and investigate my purchasing options. Once I arrived, Linda greeted me warmly and introduced me to the salesman Jerry Peters to assist for the remainder of the transaction. Jerry was very helpful and knowledgable about the brand, answering any of the remaining technical questions I needed to review. The test drive confirmed that I was satisfied with the fit and function of the vehicle, and wanted to investigate the Dollars and Cents details of a possible purchase. The Business side of the transaction moved very smoothly, I was anticipating the dreaded upsells, and hardsells - those never happened. It was a relaxed transaction discussing the very significant pros and cons of Buying Versus Leasing, and how the actual numbers stacked up. This gave me an opportunity to review the ACTUAL numbers, finally deciding to make a slight model upgrade into the Forester Premium, to enjoy the added built-in features. There were no suprises, and all of the intial details I was told proved to be incorporated into the transcation once I decided to lease. I came back the next day to complete the transaction and after some very short and to-the-point paperwork moments, I was introduced to Pam Baker to close the deal. Again, no suprises, no drama... the deal proceeded quickly and the close of the deal went as smoothly as the rest of my experience. I appreciate the entire relaxed nature of the experience, and the professionalism exhibited by all parties representing Crews Subaru. I would recommend the Dealership as well as the people I have mentioned in this review to any of my friends or family if they decide to look for a Subaru or even if they didn't know exactly what they were thinking of buying. More

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I researched autos for over a year by reading consumer reports and talking to every Subaru owner I encountered. I determined from my research that the Outback Subaru meet all of my requirements from comf reports and talking to every Subaru owner I encountered. I determined from my research that the Outback Subaru meet all of my requirements from comfort to safety. The most difficult challenge however was to convenience my husband. He was driving a hybrid and thought we should purchase another hybrid to conserve energy. During this year long process each time I needed information to support my case, Ralph would send me the necessary documentation. Finally my husband came with me to Crews to test drive the Outback. After the test drive it was all over but writing the check. He was impressed with the comfort and ease of driving on the interstate as well as the narrow curvy back roads. In addition he could not believe the safety features. We have been driving our Outback for two months and he is totally delighted with the gas mileage. During this "process", Ralph always remained calm, cool and responsive. He never applied the "sales pressure" that we often experience when purchasing an auto. Ralph was friendly and professional. His main concern was that we purchased an automobile that not only met but exceeded our needs and expectations. Overall it was a pleasant experience.....thanks to Ralph Hunt and Crews Subaru of Charleston. Chris and Harriett Mt. Pleasant, SC More

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What am excellent group of people. Everyone was friendly and wanted to make sure I was happy with my purchase. I will be recommending Crews Subaru of Charleston to everyone. Outstanding sales department! T and wanted to make sure I was happy with my purchase. I will be recommending Crews Subaru of Charleston to everyone. Outstanding sales department! Thanks for everything. More

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After buying Cadillacs for over 30 years I decided to explore other Suvs. The dealership was as important to me as the vehicle I drive. I feel I bought a 5 star Tribeca Suv with a 5 star dealership! I l explore other Suvs. The dealership was as important to me as the vehicle I drive. I feel I bought a 5 star Tribeca Suv with a 5 star dealership! I love my new Subaru, did I tell you it's sporty and classy! All the employees that played a part were professional, knowledgeable, polite, patient, and I felt no pressure to buy. Wow, I'd say it was as wonderful as dealing with Miller Cadillac...and that's a huge compliment. Thanks to everyone. Cathryn Doniphan-Barber More

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I was suddenly in the market to replace a Toyota Prius and was stopping by one (and sometimes two) of every dealership in Charleston. My stop at Crews Subaru was to take a test drive of an Outback, a car and was stopping by one (and sometimes two) of every dealership in Charleston. My stop at Crews Subaru was to take a test drive of an Outback, a car I had seriously considered when I purchased my last vehicle. I arrived in the late afternoon, probably looking well done from a day on car lots and test drives. I met Trey and he showed me around the lot - he was low key, informative and answered all my questions. The test drive of the Outback went well, and I went home to sleep on what had been a long day of car shopping. My problem, however, was that on the Subaru lot was my personal car demon - a very slightly used Mini Cooper S. Thankfully, it was a 6 speed, and since I hadn't driven one since college (hint: I graduated in 1994), I was in no danger there. Until I slept on it. So I called Trey back and asked if the car was still available, because, you know... After explaining that I perhaps was a bit rusty with a manual transmission, he didn't even blink when I suggested a test drive in the K-Mart parking lot. One mostly non-harrowing test drive later, I was sold, both on the car and a very good natured and patient salesman. The actual sales experience was great as well. They were patient as my old car was totaled out and I did what I needed to, and then made the paperwork as painless as possible (thanks, Pam!). So would I recommend Crews Subaru? Definitely. All the staff I met were polite, helpful, friendly... it was a very good car shopping experience. More

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Friendly, professional and knowledgeable personnel representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department as well. More

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The salesman and finance manager were very friendly, informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew wha informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew what we wanted and there were few hassles when we went in in-person to finish the deal. Everyone was professional and we had a great experience! I have recommended this dealership to everyone I know who is looking for a car. I love my Subaru! More

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It was a pleasure to buy a new car from Crews ! Every aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in th aspect of the process was handled with friendliness and professionalism, and most importantly no hassle! I have shopped around at other dealers in the metro area and none treated me as fairly and with the respect you should receive when you are spending your money. It was a not the usual stressful process of buying a car. I feel the when you buy a car and leave the dealership you should feel good about what you just did not wonder if you made a mistake,well I left feeling not just good but GREAT about my car and the deal I just made! My thanks to the Crews Team! More

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