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Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 27

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
324 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

324 Reviews

Write a Review

324 Reviews of Pam Koglman

February 24, 2022

Dealership Rating
Employee Rating

Love my car and the salesperson. Everything was exceptional as always. This is my 5 car from Ganley Ford More

by Silver bell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

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Feb 25, 2022

Ken Ganley Ford Parma responded

It's great to hear that we were able to provide you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ganley Ford West, we look forward to assisting you with any future vehicle needs!

January 28, 2022

Dealership Rating
Employee Rating

The salesman Danny is one of the best in the business everything was great any time you come in to the dealership More

by Charles Hericks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza , Daniel Walker

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Jan 28, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Charles! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford West are glad to have you as a customer.

January 28, 2022

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Employee Rating

The car is too expensive we can’t afford it and they refused to take it back and now we are stuck with two loans! Your vehicle has 23,000sh miles on ! We feel were rushed into buying the vehicle More

by Rmwakayila
Recommend Dealer
No

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Mark Rezzano , Brandon Taylor-Mitchell, Daniel Walker

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Feb 14, 2022

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 15, 2022

Dealership Rating
Employee Rating

Helpful efficient and a pleasure to work with. I enjoyed my experience with Ganley Ford West More

by Grammykaypo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Mark Rezzano, Morgan Gallagher , Brandon Taylor-Mitchell, Daniel Walker

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Jan 17, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

Dealership Rating
Employee Rating

This place is awome... ................................................... Great staff well taking care of recommendations for all to be hear More

by Charles PUGLIESE 907
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Dave Moga, Ashley Neely

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Jan 13, 2022

Ken Ganley Ford Parma responded

Here at Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 14, 2021

Dealership Rating
Employee Rating

Very professional and does great work in a timely matter I alway go to this service center More

by BASKETBALLBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Ashley Neely

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Dec 15, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

December 03, 2021

Dealership Rating
Employee Rating

Nice clean place lovely staff staff took care of me and went above and beyond my expectations More

by Johnsummers002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

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Dec 04, 2021

Johnsummers002 responded

I was told I get free oil changes three of them no three car washes how do I go about that

November 05, 2021

Dealership Rating
Employee Rating

Went to get a oil change on my 2019 escape i leased from them. Left with a 2021 Mustang. It was a good day. More

by oldgrayguy1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2021

Ken Ganley Ford Parma responded

Thank you for your feedback on your recent visit to Ganley Ford West. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new Mustang!

November 04, 2021

Dealership Rating
Employee Rating

I was given quick and accurate and friendly service and do depend on my car More

by VincentR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Mark Rezzano, Austin Simpson , Omar Assad, Dave Moga, Ashley Neely, Brandon Taylor-Mitchell, Daniel Walker

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Nov 04, 2021

Ken Ganley Ford Parma responded

It has been a pleasure serving you, Vincent. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2021

Dealership Rating
Employee Rating

It was a great easy experience at Ganley Ford West. The people are so friendly, welcoming and knowledgeable, answering any and all of my questions. More

by murphydm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

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Nov 02, 2021

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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