"Pam and Dave made this such a wonderful buying..."
Pam and Dave made this such a wonderful buying experience! There was no pressure and no rush, both of them took their time answering any questions I had.
"Thank you for making the purchase of our second Subaru..."
Thank you for making the purchase of our second Subaru with you a joyful experience. A shout out to Mike, Pam and Jerome, you guys are The Three Amigos, we will be back.
"Pam did an awesome job! I corresponded with her for..."
Pam did an awesome job! I corresponded with her for several weeks. I came to Elk Grove because of the efforts she made. She worked hard to find what we wanted and get it at a price within our budget. I researched for months to decide on the make and model I wanted. Not only did she give me a realistic rundown on the comparison of the different Subarus I was interested in, she didn’t Tommy to talk me into something I didn’t want or need. The experience was comfortable, and I didn’t feel pressure. Jeremy in finance was great as well, he took the time to talk through all the warranty info, and get us out the door is a timely manner. We are fans, and would recommend Elk Grove Subaru to anyone!
"Pam was amazing to work with!! She was very professional..."
Pam was amazing to work with!! She was very professional and patient. She willing answered all our many questions and carefully explained all the many features of the car. We would definitely work with her again!
"Marissa far exceeded any expectations I had if an online..."
Marissa far exceeded any expectations I had if an online purchase. She was very helpful, patient, thorough and informative. She went the extra mile to accommodate me and I am more than happy to have worked with her!!! Excellent 5 star employee!!!
"After finding the exact vehicle we were looking for..."
After finding the exact vehicle we were looking for online and emailing the dealership, Pam quickly got back to us the same day. We had looked at another dealership closer to us that weekend, but it truly was not a great experience. She was able to hold the vehicle as we couldn't head to see it until after 5, even though they were closing at 6. After arriving, she provided great customer service, was able to work with us on our trade-in and got everything we needed even after they were technically closed. She didn't make us feel rushed and answered all our questions.
After that process, she took us over to finance with Jeremy. He was very professional and explained all documents/options. As we were the last ones, again, we did not feel rushed at all. This has honestly been the best car buying experience and we can't express how overjoyed we are with our new Forester.
"Pam worked with us to get the best deal in the area. She..."
Pam worked with us to get the best deal in the area. She has a great attitude that make you feel very comfortable. Will buy the next vehicle from her.
"I can't say enough about Pam Verduzco! She found the..."
- Kathy Bischoff
I can't say enough about Pam Verduzco! She found the exact car that I was looking for and gave me a very fair deal. She worked hard with many phone calls and emails back and forth. Pam was very professional, thorough, and helped me buy my dream Crosstrek! I have already recommended her to many friends. Ten stars for Pam!!
"On Saturday 8/22/2020 I visited Elk Grove Subaru looking..."
On Saturday 8/22/2020 I visited Elk Grove Subaru looking to purchase a new Subaru Ascent. I helped by Internet Department Salesperson Pam Verduzco. Pam provided an excellent buying experience for me. She when above and beyond to answer all my questions. She was very knowledgeable regarding the automobile I wanted to purchase. I really do not think I would have made the purchase that day if not for Pam's excellent customer service. thank you Pam for making what is normally a very somewhat unpleasant experience a very pleasant one. Jeremy Remilard from the Finance Department continued the superior customer Service when I interacted with him. He also answered all of my questions was very knowledgeable. Another very pleasant experience. I would like to thank both Pam and Jeremy for being so helpful and allowing me to purchase the car of my dreams very hassle free.
"Very good experience from staff. Although the person we..."
Very good experience from staff. Although the person we had an appointment with wasn't available we were handed off to another well informed sales rep. Very willing to let us test drive. Seemed that masks were optional as several people inside weren't wearing them and our rep put one on when we started talking. Especially liked the transparency of showing us dealer invoice and willingness to make a deal. A key was missing and hopefully that will be sent to us soon. We always find it a bit strange that sales reps need to go into another office to get approval on an offer when the customer can't hear what is being said or negotiated. Overall very good experience.
Other Employees Tagged:
Richard 4 stars