Pat Masone | Page 36

great experience Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. I'd gladly recommend them over the other Volvo dealers I've been to. More

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I Would Not Hesitate to Buy Another Volvo From Ron Landstrom As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase of my new Volvo was by far the best buying experience I ever have with Prestige Volvo. Throughout the entire purchase process, Ron made the customer feel welcomed. Initially, I was pretty much sold to BMW and very skeptical when I stepped into the dealer. It is not only the good product(Volvo S60), but also Ron's excellent service have turn my decision around. Ron greeted me with an enthusiastic and positive altitude first, which I would never forget. I also appreciate how Ron took the time to explain and show me the S60 I was interested although I have not made up my decision 100% yet and was leaning toward a BMW 3 series. Ron is not like any other car salesman that I have met before; of course he sells car, but I also felt he would care more how customer feel and think. I felt Ron would want customer to have a better understanding the product and of course like the car in the first place before anything else. I know for a fact that this recent Volvo purchase will definitely not be my last Volvo. As long as Ron still work around as a Volvo salesman in the future, I already know who am I gonna go to for my next Volvo purchase. Additionally, I also wanted to thank Matthew, PJ, and Pat for the excellent service at Prestige Volvo. Thank you all for being so accommodating and welcoming. -John L. More

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Love my new car! I recently purchased a V60CC from Prestige Volvo. My salesperson, Deborah Amster, made me feel right at home within minutes. She quickly identified my I recently purchased a V60CC from Prestige Volvo. My salesperson, Deborah Amster, made me feel right at home within minutes. She quickly identified my needs, was patient while I test drove a few different cars, then worked with me to finalize my deal and purchase. I had no intention of actually purchasing on that particular day, but once I drove the V60CC, I knew it was what I wanted and Deborah made it happen! I left in my new vehicle, and Deborah even followed up with me several times to make sure that I understood all that Volvo had to offer! Everyone I dealt with at Prestige was great, from the receptionist to the finance manager. I could not be happier with my purchase or with the level or service I experienced at Prestige. More

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Easy to work with...Best Price! From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestig From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestige. I had heard that they do a huge volume business and are great to deal with. Upon walking in I was greeted warmly and asked if I could be helped. I said Yes and was soon being introduced to a really great knowledgeable sales person in Debra Amster. I had been following the long awaited launch of the newly designed XC90 and had shopped it around pretty well, Debra quickly ingratiated herself, assessed my needs and sat down to find the right vehicle for me at the right price. It is unfortunate that so many auto dealerships utilize the " throw how a high price and see if the customer bites" technique. My experience at Prestige was the opposite, find the right vehicle and offer the bottom line price right off the bat. No "turkish bazaar". I quickly shook hands and wanted to meet the sales manager. Turns out he is the owner and a really pleasant guy. The vehicle I choose was actually on the showroom floor, I had a trade but happened not to have the title for it with me..he said "not to worry, take the new vehicle , leave him the trade and mail the Title. " Less than too hours later I was driving my brand new Vehicle home to surprise my wife. The delivery was quick and easy to understand and the finance manager who typically tries to eek out a couple of bucks was a straight shooter and said, I get it , the car is pretty loaded so I would not try to sell you anything necessarily but I would recommend the wheel and tire and key package which anyone who drives on NY/NJ roads after a tough winter , knows it murderous on your rubber. A worthwhile insurance I felt relatively inexpensive for 5 years. A top notch , pleasant experience. More

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Thanks for a fantastic buying experience I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. Th I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. The employees at Prestige Volvo were courteous, knowledgeable and really went out of their way to ensure a positive experience. I want to single out Ron Landstrom in particular for his professionalism and service. Ron went above and beyond to accommodate our needs, including on his day off. I couldn't be happier and will gladly recommend Prestige Volvo to friends and family. Kudos to the HR department who hired such a stellar group; you have my future business. Many thanks again for such a smooth transaction. More

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Outstanding service We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My h We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My husband is 6'5" and it is hard for him to fit in most cars. We have a 15 year old Chevrolet Suburban that is wonderful but is getting ready to retire and we wanted to downsize but with all the same comfort. We walked into Prestige Volvo and a salesman was called to help us, Paul "PJ" Lee. PJ was very warm and friendly and enthusiastic about the Volvo cars. He answered all our questions and gave us a ton of information. We test drove the XC90 and the XC60 and by the time we finished with the second test drive, my husband said - "Oh brother, I think we are buying a car!" The receptionists at Prestige Volvo were personable and friendly, the finance manager, Pat Masone was very friendly and thorough - little or no time spent to complete the paperwork. PJ Lee answered all our questions and then some. PJ seems to really know his Volvo and like them too. He was thorough but not pushy and that made our experience one of the best. It was a pleasure working with him. More

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Excellent car buying experience Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test d Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test drives and was overall helpful and friendly. Once we decided on a car, he was able t,o get it to me the next day. He introduced me to the entire prestige staff and could not have been more accommodating. I would recommend buying from Prestige to anyone. More

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Highly Satisfied First Time Volvo Buyers Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to p Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to put together a great deal on our certified pre-owned 2013 XC90. Credit to the General Manager, Matthew Haiken, who helped us find the perfect car. And last, but not least, a big thank you to Pat Masone for his help putting together a great financing package. Prestige Volvo is a class act team and we would highly recommend them to help you find your next Volvo. More

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I LOVE my Volvo!!!! I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager M I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager Matt was so wonderful and helpful and Pat the finance manager got me the rate I was looking for! This was my first experience buying a pre-owned and let me say, my XC-60 looks brand new... The team that prepared my car for me to take home did an AMAZING job!... even had that "new" car smell! Thank you Prestige! More

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We love our new Volvo XC90! We went into Prestige Volvo looking to buy the all new 2016 Volvo XC90. We did our research and homework ahead of time and found the exact vehicle we We went into Prestige Volvo looking to buy the all new 2016 Volvo XC90. We did our research and homework ahead of time and found the exact vehicle we were looking for was located at the Prestige Volvo dealership so we headed over. When we arrived, we were promptly greeted by friendly staff and introduced to Ron Landstrom, who would be our salesman. From the very beginning, he was honest and patient with us and did not resemble at all, the stereotypical "car salesman". He took us over to view the vehicle we were interested in and then answered all of our questions and concerns while we sat down to crunch numbers. In the meantime, my husband and I were drooling over the beautiful fully loaded model in the showroom. We ended up falling in love with that one instead and made a deal. Ron was an absolute pleasure to work with and I would definitely recommend him and the entire Prestige Volvo team. He has since followed up with us numerous times to ensure we are enjoying our new vehicle and to answer any questions we may have. When I took the car in to have accessories installed, he was there to answer my questions and make sure I had a loaner car ready and available. From the moment we went in to the minute we drove off in our new car, we felt very comfortable and in good hands with Ron. Thank you, Ron, and Prestige Volvo, for our beautiful new car. We love it! More

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