Pat Masone | Page 36

Purchase of Pre-Owned S60 Jay Rosen spent time going through some of the quirks that he has seen on the car and how to remedy easily. PJ Lee listened to any concerns that I ha Jay Rosen spent time going through some of the quirks that he has seen on the car and how to remedy easily. PJ Lee listened to any concerns that I had about making the purchasing decision and offered remedies to alleviate those concerns. Ron Landstrom was the main sales guy that I dealt with. He dealt with questions quickly and if didn't know the answer got with the right people to get the answers I was looking for. Kept me up to speed on the purchase process, took care of any concerns I had with the car (and I am not an easy person to deal with when it comes to attention to detail), and overall made me feel comfortable during the process that this particular dealership treats their customers right and well. Pat Masone walked me through all the financial decisions clearly and offered his opinions on certain portions based on his experience which helped clear up the decision making. Overall through purchasing experience, this dealership treated me the best and based on discussions overheard between other customers, I was not the only happy customer. More

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Easiest Car Buying Experience I have never purchased a vehicle with such ease. Deborah from Prestige Volve truly delivered on all aspects, including her knowledge of the brand. I I have never purchased a vehicle with such ease. Deborah from Prestige Volve truly delivered on all aspects, including her knowledge of the brand. I was treated like a family by all the staff, they were very tentative and eager to please. The pricing was competitive and they offered a deal I couldn't refuse. Deborah spent the time to set my car like it was her own, with mirror settings and lighting features for safety. She is a class act and was a pleasure to work with. I look forward to my relationship with Prestige Volvo, thanks for an awesome car!! More

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Impressed with Prestige Volvo Unbelievable people that follow up with courtesy and professionalism. Better prices then Truecar and customer service oriented. I will be here when Unbelievable people that follow up with courtesy and professionalism. Better prices then Truecar and customer service oriented. I will be here when my lease is up without fail. More

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Stress Free Experience I dealt with Rich Curto and Pat Masone. I originally leased an S60 three years ago and didn't think twice about coming back to Prestige Volvo once my I dealt with Rich Curto and Pat Masone. I originally leased an S60 three years ago and didn't think twice about coming back to Prestige Volvo once my lease was up. Quick and easy. More

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great experience Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. Last week, I visited Prestige Volvo and worked with Ron, PJ, Pat and Deborah; all worked hard to gain my business of which I'm very appreciative of. I'd gladly recommend them over the other Volvo dealers I've been to. More

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I Would Not Hesitate to Buy Another Volvo From Ron Landstrom As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase As a potential lifelong owner of Volvo, I am definitely buying another new Volvo from Ron as long as he is still working for Volvo. My recent purchase of my new Volvo was by far the best buying experience I ever have with Prestige Volvo. Throughout the entire purchase process, Ron made the customer feel welcomed. Initially, I was pretty much sold to BMW and very skeptical when I stepped into the dealer. It is not only the good product(Volvo S60), but also Ron's excellent service have turn my decision around. Ron greeted me with an enthusiastic and positive altitude first, which I would never forget. I also appreciate how Ron took the time to explain and show me the S60 I was interested although I have not made up my decision 100% yet and was leaning toward a BMW 3 series. Ron is not like any other car salesman that I have met before; of course he sells car, but I also felt he would care more how customer feel and think. I felt Ron would want customer to have a better understanding the product and of course like the car in the first place before anything else. I know for a fact that this recent Volvo purchase will definitely not be my last Volvo. As long as Ron still work around as a Volvo salesman in the future, I already know who am I gonna go to for my next Volvo purchase. Additionally, I also wanted to thank Matthew, PJ, and Pat for the excellent service at Prestige Volvo. Thank you all for being so accommodating and welcoming. -John L. More

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Love my new car! I recently purchased a V60CC from Prestige Volvo. My salesperson, Deborah Amster, made me feel right at home within minutes. She quickly identified my I recently purchased a V60CC from Prestige Volvo. My salesperson, Deborah Amster, made me feel right at home within minutes. She quickly identified my needs, was patient while I test drove a few different cars, then worked with me to finalize my deal and purchase. I had no intention of actually purchasing on that particular day, but once I drove the V60CC, I knew it was what I wanted and Deborah made it happen! I left in my new vehicle, and Deborah even followed up with me several times to make sure that I understood all that Volvo had to offer! Everyone I dealt with at Prestige was great, from the receptionist to the finance manager. I could not be happier with my purchase or with the level or service I experienced at Prestige. More

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Easy to work with...Best Price! From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestig From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestige. I had heard that they do a huge volume business and are great to deal with. Upon walking in I was greeted warmly and asked if I could be helped. I said Yes and was soon being introduced to a really great knowledgeable sales person in Debra Amster. I had been following the long awaited launch of the newly designed XC90 and had shopped it around pretty well, Debra quickly ingratiated herself, assessed my needs and sat down to find the right vehicle for me at the right price. It is unfortunate that so many auto dealerships utilize the " throw how a high price and see if the customer bites" technique. My experience at Prestige was the opposite, find the right vehicle and offer the bottom line price right off the bat. No "turkish bazaar". I quickly shook hands and wanted to meet the sales manager. Turns out he is the owner and a really pleasant guy. The vehicle I choose was actually on the showroom floor, I had a trade but happened not to have the title for it with me..he said "not to worry, take the new vehicle , leave him the trade and mail the Title. " Less than too hours later I was driving my brand new Vehicle home to surprise my wife. The delivery was quick and easy to understand and the finance manager who typically tries to eek out a couple of bucks was a straight shooter and said, I get it , the car is pretty loaded so I would not try to sell you anything necessarily but I would recommend the wheel and tire and key package which anyone who drives on NY/NJ roads after a tough winter , knows it murderous on your rubber. A worthwhile insurance I felt relatively inexpensive for 5 years. A top notch , pleasant experience. More

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Thanks for a fantastic buying experience I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. Th I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. The employees at Prestige Volvo were courteous, knowledgeable and really went out of their way to ensure a positive experience. I want to single out Ron Landstrom in particular for his professionalism and service. Ron went above and beyond to accommodate our needs, including on his day off. I couldn't be happier and will gladly recommend Prestige Volvo to friends and family. Kudos to the HR department who hired such a stellar group; you have my future business. Many thanks again for such a smooth transaction. More

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Outstanding service We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My h We were expecting to buy a car in the next few months (trying to hold off) and were only out looking to get a better idea of what was available. My husband is 6'5" and it is hard for him to fit in most cars. We have a 15 year old Chevrolet Suburban that is wonderful but is getting ready to retire and we wanted to downsize but with all the same comfort. We walked into Prestige Volvo and a salesman was called to help us, Paul "PJ" Lee. PJ was very warm and friendly and enthusiastic about the Volvo cars. He answered all our questions and gave us a ton of information. We test drove the XC90 and the XC60 and by the time we finished with the second test drive, my husband said - "Oh brother, I think we are buying a car!" The receptionists at Prestige Volvo were personable and friendly, the finance manager, Pat Masone was very friendly and thorough - little or no time spent to complete the paperwork. PJ Lee answered all our questions and then some. PJ seems to really know his Volvo and like them too. He was thorough but not pushy and that made our experience one of the best. It was a pleasure working with him. More

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