Pat Masone | Page 38

What a car buying experience should be like! I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made s I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made sure I got EXACTLY the car I wanted, unlike other dealers who tried to steer me to other vehicles. Lindsey Mastroianni is amazing - she spent a ton of time explaining all of the vehicle's features, answered any questions, etc. All around great experience. More

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Amazing Experience! Thank you Tina Bilokin! This was my first time at Prestige and I had a wonderful experience. Tina Bilokin my salesperson was absolutely amazing. From beginning to purchase This was my first time at Prestige and I had a wonderful experience. Tina Bilokin my salesperson was absolutely amazing. From beginning to purchase date, she always made me feel at ease and I never felt any pressure to make a purchase. She was patient and always smiling. The rest of the staff was also great. The purchasing was easy and hassle-free. If you need a Volvo go to Prestige and I hope you get the pleasure of working with Tina. Amazing person! More

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great AWESOME! I loved working with Deborah. She is real, energetic, knows her stuff, and very willing to do what needs to get done for her customer (me!). AWESOME! I loved working with Deborah. She is real, energetic, knows her stuff, and very willing to do what needs to get done for her customer (me!). Pat M. did the financials and what a spirit of excellence he has. He was very professional and made the process painless. THANK YOU TO BOTH OF YOU! More

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Outstanding! This was our second Volvo purchase at this dealership. We worked w/Pat Masone & Rich Curto again both of them are outstanding. Very professional. Help This was our second Volvo purchase at this dealership. We worked w/Pat Masone & Rich Curto again both of them are outstanding. Very professional. Helped us get the best deal possible. We went in there to get a 2013 & w/the great deal, we left we a 2015! More

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Best experience It was a pleasure working with Tina Bilokin and Pat Masone. Tina took the time to address all of our questions and worked with us to find a car that f It was a pleasure working with Tina Bilokin and Pat Masone. Tina took the time to address all of our questions and worked with us to find a car that fits our needs and our budget. She went above and beyond to accommodate and make us feel comfortable making our decisions. Unlike other dealerships appointments were scheduled far apart to give each customer enough time. Tina never made us feel pressured when it came down to deciding what we wanted. After finally making the decision, Pat Masone dealt with banks to help us get the best deals and best interest rates making it very easy and stress free for us. The staff members in this facility are not just welcoming but very professional. They truly help out. In addition, the facility is very clean and well maintained. We were treated very respectfully and with a welcoming attitude. I'm looking forward to getting my car serviced at this facility and look forward to buying our next there as well. More

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Like family, only better I've been associated with Prestige Volvo since I bought my first Volvo from them in 2006. Since then I have relied on Prestige Volvo to diagnose, rep I've been associated with Prestige Volvo since I bought my first Volvo from them in 2006. Since then I have relied on Prestige Volvo to diagnose, repair and care for my Volvo like it was their own car. I always appreciate the interest and care Prestige Volvo shows me, not only with my car but my life as an author. I've often said that the fine folks at Prestige Volvo know me better than most! But the crux of the relationship was tested recently when I brought my car in for service. The long and the short was the car was unable to be repaired due to something that I caused. I met with both Matthew Haiken (the dealership owner) and Pat Masone (the Business Manager) and instead of telling me what they could not do for me, they helped me to find the right Volvo, at the right price. The most important thing that I must stress is the can do attitude of both Pat and Matthew, with the salesman Todd- who made my experience a cohesive one. They said yes, when most would have said no. Thank you all for keeping me in the family. If you wish to contact me for any comment, please do not hesitate to ask. Warren Bobrow Author, Apothecary Cocktails, Whiskey Cocktails, Bitters and Shrub Syrup Cocktails More

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Second car from Prestige Volvo and still satisfied 5 years ago I bought my XC60 from Prestige Volvo. I purchased my second XC60 from Prestige Volvo because I have been very pleased with the car, servi 5 years ago I bought my XC60 from Prestige Volvo. I purchased my second XC60 from Prestige Volvo because I have been very pleased with the car, service and dealer. I have never had any problems with the sales department or the service department at Prestige Volvo. As a woman, the staff treats me with respect and I have had only positive experiences over the past 5 plus years. More

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Friendly Honest Knowledgable We had an exceptional experience purchasing our XC60 from Prestige Volvo. They were professional, knowledgable, friendly, and honest. If you are lo We had an exceptional experience purchasing our XC60 from Prestige Volvo. They were professional, knowledgable, friendly, and honest. If you are looking for a Volvo, you should definitely give them a try. You will be happy you did. More

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Best car buying experience we have ever had! It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfor It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfortable driving down from Rochester to buy this car and were completely satisfied with the experience! We also appreciated working with Pat. He gave us great information without any pressure, and made the whole experience more fun. A friend of ours in Rochester is considering replacing her Volvo and we recommended she come to Prestige. More

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Painless car buying experience PJ and Pat were absolutely great to deal with, very professional. I would highly recommend them to anybody looking to purchase or lease a vehicle. PJ and Pat were absolutely great to deal with, very professional. I would highly recommend them to anybody looking to purchase or lease a vehicle. More

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