Pat Masone | Page 38

Best experience It was a pleasure working with Tina Bilokin and Pat Masone. Tina took the time to address all of our questions and worked with us to find a car that f It was a pleasure working with Tina Bilokin and Pat Masone. Tina took the time to address all of our questions and worked with us to find a car that fits our needs and our budget. She went above and beyond to accommodate and make us feel comfortable making our decisions. Unlike other dealerships appointments were scheduled far apart to give each customer enough time. Tina never made us feel pressured when it came down to deciding what we wanted. After finally making the decision, Pat Masone dealt with banks to help us get the best deals and best interest rates making it very easy and stress free for us. The staff members in this facility are not just welcoming but very professional. They truly help out. In addition, the facility is very clean and well maintained. We were treated very respectfully and with a welcoming attitude. I'm looking forward to getting my car serviced at this facility and look forward to buying our next there as well. More

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Like family, only better I've been associated with Prestige Volvo since I bought my first Volvo from them in 2006. Since then I have relied on Prestige Volvo to diagnose, rep I've been associated with Prestige Volvo since I bought my first Volvo from them in 2006. Since then I have relied on Prestige Volvo to diagnose, repair and care for my Volvo like it was their own car. I always appreciate the interest and care Prestige Volvo shows me, not only with my car but my life as an author. I've often said that the fine folks at Prestige Volvo know me better than most! But the crux of the relationship was tested recently when I brought my car in for service. The long and the short was the car was unable to be repaired due to something that I caused. I met with both Matthew Haiken (the dealership owner) and Pat Masone (the Business Manager) and instead of telling me what they could not do for me, they helped me to find the right Volvo, at the right price. The most important thing that I must stress is the can do attitude of both Pat and Matthew, with the salesman Todd- who made my experience a cohesive one. They said yes, when most would have said no. Thank you all for keeping me in the family. If you wish to contact me for any comment, please do not hesitate to ask. Warren Bobrow Author, Apothecary Cocktails, Whiskey Cocktails, Bitters and Shrub Syrup Cocktails More

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Second car from Prestige Volvo and still satisfied 5 years ago I bought my XC60 from Prestige Volvo. I purchased my second XC60 from Prestige Volvo because I have been very pleased with the car, servi 5 years ago I bought my XC60 from Prestige Volvo. I purchased my second XC60 from Prestige Volvo because I have been very pleased with the car, service and dealer. I have never had any problems with the sales department or the service department at Prestige Volvo. As a woman, the staff treats me with respect and I have had only positive experiences over the past 5 plus years. More

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Friendly Honest Knowledgable We had an exceptional experience purchasing our XC60 from Prestige Volvo. They were professional, knowledgable, friendly, and honest. If you are lo We had an exceptional experience purchasing our XC60 from Prestige Volvo. They were professional, knowledgable, friendly, and honest. If you are looking for a Volvo, you should definitely give them a try. You will be happy you did. More

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Best car buying experience we have ever had! It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfor It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfortable driving down from Rochester to buy this car and were completely satisfied with the experience! We also appreciated working with Pat. He gave us great information without any pressure, and made the whole experience more fun. A friend of ours in Rochester is considering replacing her Volvo and we recommended she come to Prestige. More

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Painless car buying experience PJ and Pat were absolutely great to deal with, very professional. I would highly recommend them to anybody looking to purchase or lease a vehicle. PJ and Pat were absolutely great to deal with, very professional. I would highly recommend them to anybody looking to purchase or lease a vehicle. More

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Awesome! Pj and Patt are friendly, courteous, professional and patient. They are very nice and make me want to laugh and chat with them and keep coming back! Pj and Patt are friendly, courteous, professional and patient. They are very nice and make me want to laugh and chat with them and keep coming back! More

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Best car buying experience I had a negative experience at my local Volvo dealership in Monmouth county, NJ so after looking at inventory online I drove an hour and a half north I had a negative experience at my local Volvo dealership in Monmouth county, NJ so after looking at inventory online I drove an hour and a half north to do business with Prestige Volvo, and I am so happy I did. This was by far the easiest and most pleasant experience I have ever had at a car dealership. The staff is friendly and knowledgable and there was no need for negotiations as the pricing is already good. Each staff member took time with me and my dad like we were the only customers there. I moved out of the state after this purchase and Matthew has gone out of his way to mail my plates and registration to me. I highly recommend going to Prestige Volvo, even if it's out of the way, it's worth it! More

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Stellar Service from an Amazing Dealership This is the friendliest and most service-oriented dealership we have worked with. We just purchased our sixth car from them. Deborah is our sales repr This is the friendliest and most service-oriented dealership we have worked with. We just purchased our sixth car from them. Deborah is our sales representative and has made us feel special through every step of the process and made sure that we have been happy with every aspect of the purchase experience. Highly recommend. Pat, the finance manager was amazing as well. Overall amazing experience. More

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Quality Service and Customer Satisfaction We recently purchased a pre-owned vehicle from Prestige Volvo through sales agent Deborah Amster. Our experience was smooth and pleasant. The dealersh We recently purchased a pre-owned vehicle from Prestige Volvo through sales agent Deborah Amster. Our experience was smooth and pleasant. The dealership itself was clean and well organized. Deborah was a knowledgable sales woman who knew her product and went the extra mile to help customers feel informed. She did a great job providing honest feedback about the product we were purchasing and never once shared negative information about another company's product. Her main objective was to help the customer recognize why her vehicle has earned the reputation that it has. She showed the many features of the vehicle we were inquiring about and made sure we were comfortable throughout the process in terms of product knowledge, pricing, and sales pace. We would work with Deborah Amster exclusively again in the future. When Deborah introduced us to her colleague Pat in finance we came to appreciate his calm and patient manner in providing financial information without rushing us. We highly recommend both the Prestige Volvo dealership of East Hanover and sales agent Deborah Amster. More

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