Pat Masone | Page 51

Prestige Volvo is not merely just a dealership of excellence, but one of superior exceptionalism as evidenced by our recent pre-owned purchase experience, our expectations were surpassed by leaps and excellence, but one of superior exceptionalism as evidenced by our recent pre-owned purchase experience, our expectations were surpassed by leaps and bounds on every level and in every conceivable way with exemplary, top-caliber personlized and courteous service, professionalism and integrity beyond compare. From the intial contact-showroom visit to the ensuing purchase/finance dealings, the entire process was made to be pleasant, simplified and efficient. Our purchase parameters were respected without any of the manipulative and aggressive tactics so prevalent and typical of past experiences with other dealerships. Prestige has truly perfected the sales/service model and thereby transformed for us the car buying experience from a stressful one, to one of peace, pleasure and utmost confidence. Prestige along with the Volvo product have merited the "For Life" top honor! Highest commendations and heartfelt thanks to Chris, Pat & Merilyn for their collective commitment to exceptionalism! Sincerely, The Brino Family More

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The overall experience was excellent. The car was ready for me when I arrived. Joel took a great deal of time explaining all the functions of the car and was very patient with me and all my questions. Pat for me when I arrived. Joel took a great deal of time explaining all the functions of the car and was very patient with me and all my questions. Pat had all of my paper work ready and explained everything in a courteous manner. More

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I recently chose my fourth Volvo. I worked with Rich Curto and he was pleasant, knowledgeable and very straight forward. The process was very easy and I have a beautiful C70. Steve Sargent helped to d Curto and he was pleasant, knowledgeable and very straight forward. The process was very easy and I have a beautiful C70. Steve Sargent helped to deliver the car and was great - very nice, set up the blue tooth, and answered all of my questions. Pat Masone handled the paperwork and was very efficient and prepared. The staff was a group of the most personable and professional I have seen in any business. I wanted to mention Paul Davis - I purchased my first two VOlvo's from him while he worked at another dealership. It was great to see him added to the staff at Prestige since my experiences with him were also very good. I would definitely recommend Prestige Volvo and have already in the past. Thank you for everything! More

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Wonderful and seamless experience. Chris Parada was wonderful. I will definitely recommend your dealership to my friends and family. And I will definitely recommend Chris too. (The Finance gentleman wonderful. I will definitely recommend your dealership to my friends and family. And I will definitely recommend Chris too. (The Finance gentleman was also great....sorry, I don't remember his name). Janine Acceturo More

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The entire experience of getting my new Volvo XC60 from Prestige Volvo was amazing... 1. Starting with the Test Drive 2. Educating me on features 3. Walking me through the finance program(2.99% for 6 yr Prestige Volvo was amazing... 1. Starting with the Test Drive 2. Educating me on features 3. Walking me through the finance program(2.99% for 6 yrs) and helping me with it 4. Availability of my preferred trim and features 5. Giving me time to think over my decision, not forcing me with calls/mails like other dealers 6. Honoring USAA price 7. On Vehicle pick up date walking me through paper works, features of my vehicle, ease of execution And last but not the least Filled up Petrol Tank :-) Special note for Chris... Polite, friendly, Gentleman...Thanks a ton for all your help... More

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We purchased a new car today with superb service from Rich Curto in facilitating the deal and the transition from a previous lease. From the first meeting earlier this week, he was very courteous and res Rich Curto in facilitating the deal and the transition from a previous lease. From the first meeting earlier this week, he was very courteous and responsive. He had all arrangements/information in order and we were able to finalize the deal and actually drive the new car out today, same day service....amazing!!! Our previous experiences with this dealership has also been excellent. More

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I recently leased a new Volvo S60 from Prestige Volvo in East Hanover. Matt was a pleasure to deal with and was able to get me into a car that was within my budget range. Joel took me through every feature East Hanover. Matt was a pleasure to deal with and was able to get me into a car that was within my budget range. Joel took me through every feature of the S60 and answered all of the questions I bombarded him with. Joel is knowledgeable, patient, and professional. If he is available, request that he takes you through the features of your new car. Matt also followed up with me a few days after I left to make sure I was happy with my new car and to see if I had any questions about any of the features. Overall, I have never had a better experience purchasing a new car. I will be visiting again soon when my wife is ready for a new car. Make sure you go to Prestige Volvo first before you visit another dealer. More

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My wife has been talking about getting a Volvo for about a year and I have been strongly against her getting one. I didn't feel it would be a good fit for her especially in the winter so I told her we neede a year and I have been strongly against her getting one. I didn't feel it would be a good fit for her especially in the winter so I told her we needed to look around first, needless to say she was not happy, and told me she did her homework and gave me all the pros of why the Volvo would be great car and would handle the bad weather just as well as any truck in the winter. So after shopping around we found that we were not happy with any of the cars or trucks out there. So I broke down and we took a ride over to Prestige Volvo and much to my surprise we received a warm reception and were advised that a salesperson would be with us shortly, within 5 minutes Marilyn Zavada introduced herself. We discussed the car my wife was eyeing up the S60 T5 and she asked if we would like to take it for a test ride, we did and it was love at first ride! Two things we were looking for was a lower lease payment and good gas mileage, we got both and a lot more. We agreed on the vehicle that we test drove and had a deal. Then we spoke to Pat Masone who closed the deal and he explained all the paperwork to us and in no time we were done and my wife was driving her new car home! Most people find car buying to be a very stressful situation we found it to be a very pleasurable one. We would highly Prestige Volvo, and plan on being back in 3 years! Thank you!! More

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Fantastic staff. Helpful, pleasant to negotiate with, very accommodating. Vehicle we purchased is beautiful but required a few minor repairs. We provided a list and the team at Prestige made them immedi very accommodating. Vehicle we purchased is beautiful but required a few minor repairs. We provided a list and the team at Prestige made them immediately and without hassle. Chris met us when we arrived and was very courteous and helpful throughout the negotiating process - all with no pressure and very profeesional. Pat met with us the next day to finalize all the paperwork - and on short notice, as we originally were coming in on Wednesday and called him last minute to let him know our schedule changed and we needed to do it a day earlier. He made it happen without hesitation. Joel walked us through our new vehicle orientation and was extremely thorough. We will recommend Prestige to anyone looking for a quality Volvo! A++++++++++++++++++++ More

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We were taken back by the level of commitment the dealership had in getting us into a new car. We had time left on our lease and they were determined to find a buyer for this car. Within 24 hours the dealership had in getting us into a new car. We had time left on our lease and they were determined to find a buyer for this car. Within 24 hours they had a buyer and had a new car ready for us. When we went in today everything went so smoothly from start to finish they even gave us a gift for our little one. Their team offered assistance for eery step including removing our baby seat from our car and installing into the new new one. They greeted us at the door and closed our doors on the new vehicles as they thanked us for their business. We are looking forward to driving this car and purchasing many more from them in the future! Job well done Prestige! More

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