"Pat provided GREAT customer service"
We worked with Pat Shane. She is professional and extremely knowledgeable, yet down to earth and friendly. She found us the EXACT vehicle we were looking for at the lowest price. We closed on our vehicle loan at AutoAve with the help of C. J. Crowl. He made it easy to understand the process and helped us choose the best after-market products and services for us. Pat and C. J. made the whole experience of buying and financing our vehicle very easy. We will be back again when we purchase our next vehicle. Thanks Pat & C. J.!
Mike & Irma Randolph
"Great Experience (as Usual)!"
Pat Shane is the best! She got us exactly the car we were looking for in a lot faster time than we expected. We might be a little biased, since this was about the 10th car we've bought through her, but that goes to show her level of customer service for a very long time!
We worked with Pat Shane for the most part and feel she did everything possible to get us exactly the car we wanted. The rest of the dealership pitched in to make sure we got everything we wanted. The finance department was equally congenial. They went thru the paperwork in a professional way and I didn't feel they were trying to pull something like I have at other dealerships. I will always buy my cars from them and have encouraged me friends and family to do the same.
"Always love them!"
Mary, working for Pat, has sold me a car before, and now once again. Mary goes over and above. She is an excellent rep for AutoAves. I have recommended AutoAves to others and they have bought cars there, all of them very satisfied. As I have learned, new or used, they deliver ... better than any other dealership.
"Pat is amazing!!"
My family has been buying cars from Pat for several years, and they all rave about her. So when it was my turn to buy a car, naturally I asked if she was available. Pat was patient with me as I test drove several different vehicles and when I found the one I liked to drive, but hated the exterior and interior colors, she put her head down and searched to find me one that I would like. The car she found for me blew my expectations away, it had everything I wanted and more! When it came to filling out the loan and title documents, Chris was extremely helpful and courteous. He ensured that I felt comfortable and understand the entire process. I couldn't be happier with my experience with Auto Aves and Pat Shane specifically.
"So different from other car dealerships"
- Stephanie Reno
My experience with Auto Aves was the best experience I have ever had in regards to purchasing a new vehicle. The friendliness and honesty I received from Pat Shane and Mary Wright was absolutely awesome!!
I've had several cars in my lifetime (so far) and I absolutely hate the entire process of dealing with a dealership and sales people. BUT, Auto Aves was so different from what I've experienced in the past and I truly can't say enough great things about them. I don't necessarily want to make a habit of having to "buy" a bunch more cars in my lifetime but I will be a customer in the future for sure!! And referring friends and family is the best thing someone can do for a place that is far better then all the other places I've had experience with.
Other Employees Tagged:
, Both receptionists that I came in contact were nice too. But didn't get their names
"A dealership with excellent ethics from sales to service "
- Wendy Valentine
Ethics Experience Excellence
Not enough words to describe the service department. They did not stop til the issue with my vehicle was resolved. Clinton and Anthony showed automotive experience and unparalleled customer service.
"In good hands"
- Donna Castle
I recently purchased my second older vehicle from Auto Aves. Older As-Is vehicles can require a little more love (work), but the service dept has always taken care of me and the vehicle. One time a tech fixed a wiring "injury" that wasn't suppose to be fixable, saving me a $1000 replacement. Somewhere along the line I found myself looking forward to coming in and waiting during routine oil changes. It just feels like everyone I've dealt with is looking out for me. My dad's a car guy, works for a parts warehouse, and knows a lot of dealerships and mechanics in town. From what I tell him about my experience with Auto Avenues, he believes I'm in good hands, fortunate to have them. And no one cares if I'm in good hands quite like my dad.
"Service to purchase "
We have purchased 3 cars from AAves. They have been very helpful and always give dependable advice, this time in particular. We were in quite a predicament and appreciated the care for what was best for us and our family automobile needs. They went above and beyond from service, to sales, to finance. Thank you.
I have had such a positive experience with buying a car from Automotive Avenues. From my Sales Rep., Pat Shame, to their Service Dept. with my 1st oil change for only $14.95, the service and customer care has been terrific. I also got a great deal on a fabulous used car....a 2013 Chrysler 200.
I highly recommend this Dealership.