Patricia Naylor

I am very happy with all work I have had done at this dealership in Topeka. dealership in Topeka. More

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Great customer service and staff that are willing to help I will recommend others to check out Noller I will recommend others to check out Noller More

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Oscar has done excellent every time he has waited on me. I don’t feel stupid I don’t feel stupid More

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Miss Akins is very professional and knowledgeable in her craft she would be a welcome addition to any team so treat her well. craft she would be a welcome addition to any team so treat her well. More

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Sloane was very patient and caring towards our time and helped us out immensely!! Highly recommend!!! helped us out immensely!! Highly recommend!!! More

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They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment. when we were coming in off the highway without an appointment. More

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Always very helpful and friendly. Great at explaining what the cars problem is. Having the pickup and delivery service is a big plus. Great at explaining what the cars problem is. Having the pickup and delivery service is a big plus. More

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Repair took much longer than expected and there was another issue after I picked up my vehicle. The service department failed to use the best number provided and communication was sparse at best. another issue after I picked up my vehicle. The service department failed to use the best number provided and communication was sparse at best. More

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I don't even know where to start with this LESS THAN PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a prot PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a protective coating service and an oil change to get done on my car that I bought new site unseen. When I bought the car, they promised us a loaner car to take off site to go grab some lunch and buzz around while it was getting coated. When my husband showed up at 9:30 am, the service department said the car wasn't even on the schedule. They blamed the poor sales guy who was out at his mother's funeral and that it was his fault. Also, do you think they upheld their end about the loaner car? UMMMM NO!!!! My husband tried to get updates throughout the morning on how it was going, only to get an attitude from a cocky desk guy who told him only about 10 more minutes. Then finally at 2:45pm it made it to the lift for the oil change. Finally at almost 4:00pm my car was "ready". When my husband went out to look the car over there was pink soap running down the back hatch. He went to find the manager to show him the "quality of work" that his people did and all the manager said was "sorry" never making any effort or wanting to make it right. My husband was also promised a full tank of gas before he left. Do you think that happened? xxxx no! He left with only the half a tank of gas which was still in it from the drive up there this morning. Unfortunately, because of this horrible day of customer service, Laird Knoller has now lost a repeated customer who has bought the last 5 suv's and trucks sight unseen from them, not to mention the multiple people we have referred to your store from the Wichita area. Worst service experience ever. I am disappointed that I had to give you even a 1 star rating because you don't even deserve that!!!! More

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The best Got in and out really fast Always very professional and courteous And they have the best waiting lounge. Love the free coffee and the comfortable Got in and out really fast Always very professional and courteous And they have the best waiting lounge. Love the free coffee and the comfortable chairs. More

by DANNYPEWE Verified Customer Verified Customer

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