Patricia Naylor
Patricia Naylor at Laird Noller Ford Topeka

Patricia Naylor

Cashier

Laird Noller Ford Topeka

2245 SW Topeka Blvd
Topeka, KS 66611

Contact Me
4.3
27 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Certified in Automotive Repair

4.3

27 Reviews

Write a Review

27 Reviews of Patricia Naylor

February 13, 2026

Dealership Rating
Employee Rating

They are friendly and knowledgeable. Their shop is well stocked and able to handle all kinds of maintenance. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

It took almost seven hours for an oil change and a software update. The bad part is never said how long it would take when I made the appointment. Also when it was done things were messed up. Windows More

by Jwtwiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2025

Dealership Rating
Employee Rating

I am very happy with all work I have had done at this dealership in Topeka. More

by William_tarnower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer

Nov 08, 2025

Laird Noller Ford Topeka responded

Thank you for taking the time to review us and thank you for choosing us!

July 24, 2025

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Employee Rating

Great customer service and staff that are willing to help I will recommend others to check out Noller More

by C.johnson61.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cordaryl Banks, Jorgina Beto

Aug 13, 2025

Laird Noller Ford Topeka responded

Thank you so much for your kind feedback and for allowing us the opportunity to earn your business!

February 12, 2025

Dealership Rating
Employee Rating

Oscar has done excellent every time he has waited on me. I don’t feel stupid More

by Nancyk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer , Oscar

Feb 13, 2025

Laird Noller Ford Topeka responded

Grateful for the 5-star review.

February 07, 2025

Dealership Rating
Employee Rating

Miss Akins is very professional and knowledgeable in her craft she would be a welcome addition to any team so treat her well. More

by aariencradle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer

Feb 10, 2025

Laird Noller Ford Topeka responded

This is exactly what we love to hear! Thank you

October 30, 2024

Dealership Rating
Employee Rating

Sloane was very patient and caring towards our time and helped us out immensely!! Highly recommend!!! More

by Ramon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer , Sloane

Oct 31, 2024

Laird Noller Ford Topeka responded

Thanks for taking the time to recognize Sloane. We are so glad she was able to assist you in the Service Department.

September 26, 2024

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Employee Rating

They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment. More

by mike_burnett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer

Oct 02, 2024

Laird Noller Ford Topeka responded

Thanks for taking the time to leave such a kind review. We are glad we were able to get you in and out so quickly.

August 31, 2024

Dealership Rating
Employee Rating

Always very helpful and friendly. Great at explaining what the cars problem is. Having the pickup and delivery service is a big plus. More

by Candy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Roland Stallbaumer

Sep 01, 2024

Laird Noller Ford Topeka responded

Thanks for the amazing review Candy! We are under new management and are striving to make the process more convenient for our customers! We appreciate your feedback very much!

January 25, 2024

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Employee Rating

Repair took much longer than expected and there was another issue after I picked up my vehicle. The service department failed to use the best number provided and communication was sparse at best. More

by Jlschmidt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 25, 2024

Laird Noller Ford Topeka responded

Thank you for sharing your feedback, and we sincerely apologize for the extended repair time and any inconvenience caused. We're committed to addressing and resolving your concerns promptly. To ensure that we can thoroughly investigate and address your specific situation, we kindly ask that you reach out to our Service Manager, Bryan Floyd, directly at 785-235-9211. Bryan is dedicated to resolving customer concerns and will work diligently to address the issues you've raised. We appreciate your patience and the opportunity to make things right. Please do not hesitate to contact Bryan, and we look forward to assisting you in resolving these matters.

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