Patrick Bianchi
Patrick Bianchi at Plaza Cadillac

Patrick Bianchi | Page 3

Service Director

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Patrick Bianchi

July 23, 2022

Dealership Rating
Employee Rating

Wet hard to get thru front desk to Service Manager. Cadillac Dealership looks like it needs torn down! Other dealerships nearby nice and Carrie’s cheap cars! I have had my Escalades in many States and More

by lovediamonds50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Service

Jul 25, 2022

Plaza Cadillac responded

We all have to deal with the hand we are given. The building is an older one, but we keep it clean and manager. We have coffee, water, and donuts. The CNA and Fox new was locked out of the waiting room because we had customers fighting about many political things and we thought it best before someone gets hurt. We can always use more technician. As for CTA loaners cars. The loaner fleet were made up of new cars, The microchip problem has caused our new car loaners to go away mainly because we have no inventory of new cars. However, on a case-by-case bases we have used cars that our sales Manager lets us use. However, these cars can't be held or scheduled like the CTA program cars because they are for sale and could be sold at any times. Like I said we deal with the hand we are delt and take care of our customers the best we can. Thank you for filling out the survey and wish you well on your travels back to the west. SM

June 22, 2022

Dealership Rating
Employee Rating

Communication with the service manager was awful. My car was there for 9 weeks, did not keep me updated and I know they didn't work on it every day. More

by Flaboywise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Pagano , Harry

Jun 24, 2022

Plaza Cadillac responded

Thank you for you survey , The service adviser was communicating with the person who dropped vehicle off

June 16, 2022

Dealership Rating
Employee Rating

Guys are awesome! Team is great they take care of you like family! My kinda place More

by Jmigs92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2022

Dealership Rating
Employee Rating

Every time I go in there I’m treated with respect and courtesy and they give me a good value for my work need it on my vehicle More

by tomschettino@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 26, 2022

Dealership Rating
Employee Rating

THANK YOU so much to the incredible team @ Plaza Cadillac in Leesburg FL~ Today I experienced a key fob issue & Patrick greeted me (Operations Director), Harry (Service Director) & Rick (my Sales Pro) rol More

by debra c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez , Harry & Patrick

May 15, 2022

Dealership Rating
Employee Rating

Car was fixed fast and cleaned friendly service and very nice waiting room great great More

by Mekareedreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez, Jesse knapp, Tony Pagano, Chris Johnson , Rob Giovanetti, Jonathan Molzof, DAVID STONE

May 11, 2022

Dealership Rating
Employee Rating

Steve in Service Department it’s what makes me drive to Leesburg 😊 His Customer Service and knowledge is Awesome. I would recommend Plaza Cadillac to all my Family & Friends. More

by RSUSANSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez , DAVID STONE

April 20, 2022

Dealership Rating
Employee Rating

Yea I am glad to see this work on my 2016 Cadillac year is completed! More

by BEAMER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2022

Dealership Rating
Employee Rating

They are a very good dealership, they’re sales staff is excellent, and they’re service dept. is excellent. I wish all dealerships would copy these guys and gals. More

by Jerryetaylor60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez, Jesse knapp, Tony Pagano, Chris Johnson , Rob Giovanetti, Jonathan Molzof, DAVID STONE

March 17, 2022

Dealership Rating
Employee Rating

The best service advisors to work with and they explain, in detail, with all that is going on after diagnosis. The techs are very knowledgeable and polite to speak with. Keep up the good works! More

by Smiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry. Steve. Cenia. And All the Techs and at Parts Dept. Alicia

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