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Patrick Castano
Patrick Castano at Lexus of Sacramento
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Patrick Castano | Page 2

Sales Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Patrick Castano

December 28, 2023

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Employee Rating

Bought my Lexus TX350 AWD LUX two weeks ago and I am very pleased of the whole experience. Patrick and Steve were very helpful, knowledgeable and very easy to work with. I highly recommend Lexus of Sacrament More

by John Auza
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Recommend Dealer
Yes
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Dec 28, 2023

Lexus of Sacramento responded

John, we're so glad to know you had a great experience with Patrick and Steve at Lexus of Sacramento. Safe travels, and we hope to see you back again down the road!

December 28, 2023

Dealership Rating
Employee Rating

Outstanding, very easy to work with. Patrick and Steve were excellent and very knowledgeable. Service was excellent and fast. More

by John Auza
Recommend Dealer
Yes

Other Employees Tagged: Patrick Castano

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Dec 28, 2023

Lexus of Sacramento responded

Thanks for giving Patrick and Steve a shoutout for their swift, stellar service! The team at Lexus of Sacramento looks forward to seeing you next time, John - drive safely!

December 22, 2023

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Good service very good people I recommend secramento Lexus thank you and I love my car More

by MPSHAERON
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Yes
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Dec 23, 2023

Lexus of Sacramento responded

Thank you so much for the great review! We truly appreciate your business here at Lexus of Sacramento.

December 21, 2023

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My first salesman was rude The sales manager was great If it wasn't for the sales manager I would have never bought a car from your dealership More

by TRAVELPLANS
Recommend Dealer
No

Other Employees Tagged: Patrick Castano

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Dec 21, 2023

Lexus of Sacramento responded

We're sorry to learn about your initial experience with our team, but we appreciate the kind words regarding our sales manager. We strive for excellence in customer service and it seems like we fell short during part of your visit. If you'd be open to discussing this further or have any other questions or concerns, please reach out at any time. We appreciate your feedback and will use it to improve our service moving forward. Thank you, Russ McDuffie - Service Director - 916.465.6291

December 18, 2023

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Employee Rating

The sales process went well but the service after purchase as Ben anything but smooth. More

by MATHEW S
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

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Dec 18, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Matthew, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

December 04, 2023

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Of all the dealers visited they were the best. Others were more like a high school football team. Rah rah no experience. Very pro. More

by geiserterry
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Recommend Dealer
Yes
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Dec 04, 2023

Lexus of Sacramento responded

We're glad to know you had a professional experience with us at Lexus of Sacramento. We strive for excellence and appreciate your feedback!

November 27, 2023

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Staff are always very professional and personable! Very collaborative group with someone always available to answer questions. Provide quality feedback that is easy to understand. More

by Nsayers72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Kevin Keon , Angel Sanchez

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Nov 27, 2023

Lexus of Sacramento responded

We appreciate your positive feedback! It's great to know that our team at Lexus of Sacramento was able to provide you with the professional and personable service we strive for. We're always here if you have any more questions in the future!

November 23, 2023

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Peter was great…dealership had a new look, very modern. The chairs in the buying room could have been softer and taller. More

by MARYSUE Gill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon, Peter Agerton , Chuck Baccarella

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Nov 24, 2023

Lexus of Sacramento responded

Maysue, Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Peter, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

November 21, 2023

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Lexus of Sacramento made our car buying experience fun, fast and fair! We rate them 5 stars! More

by SALOMEWGARCIA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cave, Kevin Keon

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Nov 21, 2023

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. We appreciate your kind words. Enjoy the new ride!

November 04, 2023

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Employee Rating

No pressure thanks. Could have used a little more training but I guess I can go back. More

by DONELLEKIN
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Purchase Time
Recommend Dealer
Yes
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Nov 05, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

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