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Patrick Jeffers
Patrick Jeffers at Nucar Nissan of Allentown

Patrick Jeffers | Page 17

Director of Fixed Operations

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
423 Reviews
not yet
rated

423 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

NADA Graduate

423 Reviews of Patrick Jeffers

January 17, 2022

Dealership Rating

Was ok did not expect that long of a wait on a Saturday and got there at 730 More

by SNYDERP
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 17, 2022

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review. We’re disappointed to hear that your visit with our service team didn’t meet your expectations. It’s always our goal to provide the best experience possible and we’ll use your feedback to improve. We’d appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you again and we look forward to speaking with you soon.

January 16, 2022

Dealership Rating
Employee Rating

The service was great I like how they check my car and explained to me what was run with it my options and how much I have to pay. The price for the labor and the parts . I’m very satisfied for the work d More

by FELIXRIVERA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 18, 2022

Nucar Nissan of Allentown responded

We're glad to see your experience with us was worth 5 stars! We want every customer to feel comfortable and informed at every step of the service process. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

January 15, 2022

Dealership Rating
Employee Rating

Quick and knowledgeable. Solid service everything I have gone there from oil change, inspection or replacement parts. More

by Sean O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Jan 18, 2022

Nucar Nissan of Allentown responded

We're glad to see your experience with us was worth 5 stars! It's great to hear that you were provided with an excellent experience by our service team! We appreciate your business and look forward to seeing you on your next visit!

January 11, 2022

Dealership Rating
Employee Rating

Very informative and on point, not too much waiting time and very pleasant engineering consultant. More

by Nyssa Chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 13, 2022

Nucar Nissan of Allentown responded

This is what we like to hear, Nyssa! Please don't hesitate to reach out if there is any more we can do for you. Have a great day!

January 11, 2022

Dealership Rating
Employee Rating

I couldn’t be more dissatisfied with the service provided by the dealer. I truly regret purchasing a vehicle from them.They never answer any of my phone calls never respond to any of my voicemails and when I More

by MCAST3092
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Baret, Simone McErlean, Steve Bennett, Anthony Karb, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Print
Jan 12, 2022

Nucar Nissan of Allentown responded

Hi there – thank you for sharing your experience with our dealership. It is unfortunate to hear your experience was less than stellar. Here at Rothrock Motor Sales, we strive for an excellent customer experience. With that said, we would like to learn more about your visit and find a resolution. Please reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience. Please know we value your business and we hope to hear from you soon.

January 01, 2022

Dealership Rating
Employee Rating

Rothrock has a great service team including the personnel where you check in. They always take good care of me. Sincerely Linda M Fenstermaker More

by leaffroglmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean , Nate M

Print
Jan 05, 2022

Nucar Nissan of Allentown responded

Thank you for your feedback about our service team! We will pass along your compliments to them. We are proud to provide you with excellent service and hope to see you again soon.

January 01, 2022

Dealership Rating
Employee Rating

The staff was very friendly and helpful and explained the final bill and what was done he also spent time giving me an estimate for a future job More

by patty.fahringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 05, 2022

Nucar Nissan of Allentown responded

Thank you for letting us know how we're doing, Patty! We strive to provide every customer with a clear, honest, and enjoyable service experience. We're glad to hear that hear that we've succeeded for you. We look forward to seeing you again for your future service needs!

December 29, 2021

Dealership Rating
Employee Rating

I always have a good experience every time I come to Rothrock! The staff here is great. More

by enzo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Print
Dec 30, 2021

Nucar Nissan of Allentown responded

Wonderful to hear! We pride ourselves on our knowledgeable and helpful staff members and we are delighted to hear that they always provide a great service experience for you. Thank you for your business and come again soon.

December 29, 2021

Dealership Rating
Employee Rating

Good service reasonable prices. Good place. Enough, enough,enough,enough,enough,enough,enough, enough,enough More

by bruce achey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Karner

Print
Dec 30, 2021

Nucar Nissan of Allentown responded

Thanks for your feedback! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

Dec 31, 2021

bruce achey responded

Thank you, will do

December 24, 2021

Dealership Rating
Employee Rating

Everything was handled professionally. Staff handled concerns and was accommodating although it was very busy. More

by hilly23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 29, 2021

Nucar Nissan of Allentown responded

That's what we strive for! Thank you for taking the time to let us know how we're doing. We are proud to have provided you with an excellent service experience. Please come see us again soon!

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