Patrick Jeffers
Patrick Jeffers at Nucar Nissan of Allentown

Patrick Jeffers | Page 18

Director of Fixed Operations

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
423 Reviews
not yet
rated

423 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

NADA Graduate

423 Reviews of Patrick Jeffers

December 24, 2021

Dealership Rating
Employee Rating

Would not honor the warranty that I had on my jeep. Very irritated with entire dealership. Will never buy from here again More

by Jhaas2256
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Mario Sessanta

Dec 28, 2021

Nucar Nissan of Allentown responded

We appreciate you taking the time to share your experience. Please know we truly strive to provide the best experience possible for everyone we work with, With that said, it’s disappointing to hear that we may have missed that mark during your recent visit. We would like an opportunity to personally discuss your experience and find an appropriate solution. At your convenience, please reach out to our General Manager, Ron Carl, at 484-223-0554. We value your business and hope to hear from you soon.

December 23, 2021

Dealership Rating
Employee Rating

Always reliable and courtious office staff. Shop personnel are prompt and complete work quickly and correctly. More

by RJPICONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Dec 29, 2021

Nucar Nissan of Allentown responded

Thank you for your kind words and the 5 stars! We will pass along your compliments to our service team. Thank you for choosing Rothrock!

December 23, 2021

Dealership Rating
Employee Rating

Every time I go to Rothrock, the service is excellent and I have never had any complaints. More

by ncarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Dec 29, 2021

Nucar Nissan of Allentown responded

That's great to hear! We value your business and your continued loyalty. We look forward to seeing you on your next visit!

December 21, 2021

Dealership Rating
Employee Rating

Friendly professional kind and courteous and I appreciate the service that they did to my truck More

by nancymccluren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Nucar Nissan of Allentown responded

Thank you for the glowing review! We're happy to hear you were completely satisfied with your visit. We want to thank you for choosing Rothrock Motor Sales and we hope to see you again soon!

December 17, 2021

Dealership Rating
Employee Rating

Best service and fast service All you need is go there Best service and fast service All you need is go there they will do everything for you ❤️ More

by llitro007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Dec 28, 2021

Nucar Nissan of Allentown responded

Thank you for the positive comments! We're happy to hear we took great care of you during your visit. We hope to see you again soon!

December 17, 2021

Dealership Rating
Employee Rating

Brought my 2017 Rogue. Engine bucking. They were unable to diagnose or fix the problem! Will bring back to shop after holidays. More

by psalmist54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Dec 28, 2021

Nucar Nissan of Allentown responded

Thank you for sharing your feedback with us. Your feedback helps us better our services and we hope to make your next visit an even more enjoyable one. Take care!

December 16, 2021

Dealership Rating
Employee Rating

Great drive in service area .service writer came right out to help me wanted the 15000 service said it would be done after lunch what I like is no appointment was needed More

by Rmilander2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Nucar Nissan of Allentown responded

Thank you for the great review about our service department! We're always happy to help. Please reach out if there is anything more we can do for you. Have a great day!

December 13, 2021

Dealership Rating
Employee Rating

I brought it on for routine maintenance serviced my car informed me when it was completed More

by joan92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Nucar Nissan of Allentown responded

Thank you for the positive feedback! We strive to keep all of our customers up-to-date while their vehicle is being serviced. We appreciate the feedback and hope to see you again soon!

December 09, 2021

Dealership Rating
Employee Rating

Too long of waiting. Poor customer service. Too long waiting for parts and no follow ups and no status on what is going on. More

by CHRISTINEMILLER653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Sessanta

Dec 10, 2021

Nucar Nissan of Allentown responded

Hi there – thank you for taking the time to share your feedback with us. We’re disappointed to hear your visit was less than stellar. We understand your frustration and we know your time is valuable. Our goal is to make sure every customer stays informed during their service, so the details you’ve described do not align with our goal. We ask that you reach out to our General Manager, Ron Carl, at 484-223-0554 so we may discuss your recent visit more. Thank you again and we hope to hear from you soon.

December 01, 2021

Dealership Rating
Employee Rating

Service workers were very nice. Work on my car was done relatively fast. Not a huge fan of the first come first serve style on saturdays but wasn’t much of a problem More

by ERADCLIFFE127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Nucar Nissan of Allentown responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our friendly service team took such great care of you and your vehicle during your recent visit. Please let us know if there are any auto needs we can assist you with in the future!

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